2-1-8 Kyonan-cho, Musashino City, Tokyo, 180-0023, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of JR-EAST HOTEL METS MUSASHISAKAII
9.6/10
Amazing
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.5
Service9.6
Cleanliness9.7
Filter by:
Sort by:
All reviews(122)
Positive reviews(120)
Reviews with photos/video(24)
Clean and tidy(31)
Awesome rooms(20)
Easy to get around(19)
Great location(18)
Awesome stay(13)
Awesome amenities(11)
Convenient for shopping(6)
Great value for money(5)
Negative reviews(2)
Zhuyuanyurun1106
Single Room (non-smoking)
Stayed in Jul 2025
Solo traveller
24 review
10/10
Outstanding
Posted on Aug 31, 2025
The location is excellent, right by the JR station. The downstairs coffee shop serves a very affordable breakfast. There are also numerous dining and shopping choices in the vicinity. For those needing to reach Fuchu for an exam, it's quite convenient: take the JR for two stops to Koganei, then transfer to a bus from Platform 4. The entire journey takes approximately 35 minutes.
Original textTranslated by Google
Response from Property: Thank you for choosing JR-EAST HOTEL MET'S MUSASHISAKI. We are delighted that you were satisfied with our hotel's location. Located a 2-3 minute walk from Musashisakai Station, the hotel is surrounded by numerous commercial facilities and restaurants, and offers easy access to the city center and leisure facilities. If you plan to stay in the Musashisakai area in the future, we would be honored to serve you again. Our entire staff looks forward to welcoming you back. JR-EAST HOTEL MET'S MUSASHISAKI Manager
Guest User
Single Room (Smoking)
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 2, 2025
Very close to the train station, with a convenience store and supermarket conveniently located downstairs.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your positive review of JR-EAST HOTEL Mets Musashisakai. We are pleased to learn that you were satisfied with our hotel's location and surrounding amenities. Our goal is to provide guests with a convenient and comfortable stay, and we hope you will enjoy our services again in the future. We wish you all the best, JR-EAST HOTEL Mets Musashisakai Manager
4yanshuaishuai
Twin Room Non smoking
Stayed in Jun 2025
Other
38 review
10/10
Outstanding
Posted on Jul 10, 2025
This is a really nice hotel. I've stayed here multiple times already. It's super conveniently located right next to the JR station. The breakfast at the downstairs cafe is fantastic. The station area itself feels like a peaceful oasis amidst Tokyo's hustle and bustle.
Original textTranslated by Google
Response from Property: Thank you for visiting JR-EAST HOTEL MET'S MUSASHISAKI. We are very pleased that you were satisfied with our hotel's location and breakfast. If you have any plans to visit us in the Musashisakai area in the future, we hope you will continue to patronize us. Our entire staff looks forward to welcoming you again. JR-EAST HOTEL MET'S MUSASHISAKI Manager
sunm****
Single Room (non-smoking)
Stayed in Jun 2025
Solo traveller
4 review
9.7/10
Amazing
Posted on Aug 11, 2025
The room is compact, ideal for a solo traveler. Despite its size, you can fully open a large suitcase by placing the luggage rack at the foot of the bed. While the amenities are decent, the microwave is only located on the first floor, which can be inconvenient for guests on other floors. Complimentary toiletries, coffee, and tea bags are available for self-service on the first floor. There's a food street nearby with plenty of dining options. The area is very quiet, with hardly any tourists around. It's conveniently located near Kichijoji, and Shinjuku is just a 30-minute subway ride away.
Original textTranslated by Google
Response from Property: 非常感謝您分享您的入住體驗。很高興您對房間的便利性和我們的設施感到滿意。我們會持續努力提升客人的住宿體驗,並將您的反饋關於微波爐的位置轉達給相關部門。我們期待在未來再次歡迎您的光臨,並希望能為您提供更好的服務。祝好,JR-EAST HOTEL Mets Musashisakai Manager
M16255****
Twin Room Non smoking
Stayed in Jul 2025
Family
27 review
10/10
Outstanding
Posted on Sep 17, 2025
The location around the station is incredibly convenient, with everything you could need. It's also not far from Kichijoji, which was ideal for visiting an old friend.
Original textTranslated by Google
Response from Property: 感謝您入住 JR 東日本武藏境 Mets 酒店。我們很高興您對酒店的位置感到滿意。酒店距離武藏境站步行約 2-3 分鐘,周邊商業設施和餐廳眾多,我們收到了許多好評,稱讚酒店的便利性。希望您以後能繼續光臨武藏境地區。我們全體員工期待您的再次光臨。JR 東日本武藏境 Mets 酒店 經理
_WeChat48287****
Single Room (non-smoking)
Stayed in Aug 2025
Business traveller
6 review
10/10
Outstanding
Posted on Sep 11, 2025
I booked this for my husband, and he said it was excellent. The location is superb.
Original textTranslated by Google
Response from Property: 感謝您選擇JR-EAST HOTEL Mets Musashisakai,並分享您丈夫的愉快經歷。我們很高興聽到他對酒店的地理位置感到滿意。您的支持是我們不斷努力提升服務的動力。期待在未來再次歡迎您和您的家人光臨。祝好,JR-EAST HOTEL Mets Musashisakai Manager
Qiuluanlvxiangjia
Triple Room Non smoking
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 17, 2025
Great location, with excellent service and cleanliness.
Original textTranslated by Google
Response from Property: 尊敬的秋欒旅享家,感謝您對我們位置、服務及衞生的高度評價!我們始終致力於為客人提供舒適愉快的入住體驗。期待您再次光臨我們酒店,享受更多的美好時光。祝好,JR-EAST HOTEL Mets Musashisakai Manager
201897****
Stayed in Jul 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Aug 21, 2024
Conveniently located.
Original textTranslated by Google
Chuquwanhaokaixinlve
Stayed in Jul 2024
Solo traveller
28 review
10/10
Outstanding
Posted on Aug 28, 2024
Small but clean and tidy room. It's ideal for those visiting the driver's license center.
Original textTranslated by Google
Guest User
Triple Room Non smoking
Stayed in Jul 2025
Family
21 review
9.5/10
Amazing
Posted on Aug 13, 2025
The hotel is located right next to the station, making it easy to find. It saved me the trouble of lugging my luggage all the way. It was past 10 PM when I arrived at the hotel by train from Narita Airport. The front desk staff were polite and professional, speaking excellent English. Check-in was arranged in just minutes. They were very professional. The room was on the third floor, and the amenities, including a drinks machine and a free ice machine, were very appealing. The room was immaculately clean. This was my first time traveling to Japan, and the first time I'd encountered such a spotlessly clean room. They even provided pajamas, which was a very thoughtful touch. Although the room was small, a lot of thought went into the design, making perfect use of the space. For example, the wardrobe opens up to accommodate suitcases, the bed is lightweight and can be pushed together, creating a lot of space, and there's a coffee table and chair. The large windows allow for a great view while dining in the morning. Being right next to the station, shopping and dining are very convenient. The police station is right next to the hotel, so security is a given. There's also a small park nearby where you can sit and admire the moonlight after dinner. The room had everything you need, including two sets of four charging stations and a small refrigerator with plenty of freezer capacity. Teacups, toothbrushes, toothpaste, tea bags (various varieties), and bath salts were provided, all of which could be picked up in the lobby. The room was well-insulated, so even if the children were noisy in the room, they couldn't hear them in the hallway. The air conditioning was powerful enough, and the bed was a great sleeper. The TV even had a homepage with information about the packages and services in different languages. The WiFi was fast enough that the children didn't experience lags when playing online games. The only downside was the hotel's self-service laundry and dryer service, which wasted a lot of time.
Original textTranslated by Google
6/18
Response from Property: Thank you very much for choosing JR-EAST HOTEL MET'S MUSASHI-SAKAI this time. We are very pleased that you have given such a high evaluation of our hotel's location, facilities, amenities and services, which is a great encouragement to all the staff. We are deeply sorry for the inconvenience caused to you by the laundry room. Since our hotel only has one washing machine and one dryer, we have received a lot of feedback about the inconvenience, but due to the size of the hotel, it is very difficult to add more equipment, which we also feel very sorry. I hope you can understand. We will continue to improve our service and cleanliness to make you more satisfied. If you have activities planned near Musashisakai, we hope you will continue to patronize us. All of our staff look forward to seeing you again. JR-EAST HOTEL MET'S MUSASHI-SAKAI Manager
Xingrenweidaodeyangguang
Twin Room Non smoking
Stayed in Apr 2025
Couple
57 review
10/10
Outstanding
Posted on May 29, 2025
I stayed here for two days because I came to apply for a driver's license. The price/performance ratio was very high. I didn't have breakfast in the hotel because there was a coffee shop downstairs. It was very convenient to travel and print on the JR website, various supermarkets and convenience stores.
Original textTranslated by Google
Response from Property: Dear Almond Sunshine, thank you very much for choosing JR-EAST HOTEL Mets Musashisakai and sharing your pleasant experience. We are glad that you think our hotel is cost-effective and convenient for your travel. We hope you will have the opportunity to try the hotel's breakfast next time and look forward to serving you again. Best wishes, JR-EAST HOTEL Mets Musashisakai
Guest User
Single Room (non-smoking)
Stayed in Aug 2025
Other
1 review
10/10
Outstanding
Posted on Sep 30, 2025
It's been a while since I've stayed at a hotel other than for travel, but it was a satisfying overnight stay in every respect. I would like to stay again if I have the opportunity. The tissue paper in the room was a little hard to use, and the breakfast at the Excelsior Cafe was a little disappointing, but I guess that was unavoidable considering the price. However, overall, it was almost a perfect score. Thank you very much!
Original textTranslated by Google
Response from Property: Thank you very much for using JR East Hotel Mets Musashisakai. We are very pleased that you were satisfied with your stay. We also appreciate your feedback regarding the tissue paper and breakfast. We will use this information to improve our services in the future, and we look forward to your next visit. Manager, JR East Hotel Mets Musashisakai
하단냥
Triple Room Non smoking
Stayed in Feb 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Mar 31, 2025
There weren't many hotels that could accommodate three people, but the price was good and the accessibility was really good. It was a bit disappointing that the window couldn't be opened, but I was very satisfied. I want to go again next time.
Original textTranslated by Google
Response from Property: Hello, KK317147. Thank you very much for your positive review of JR-EAST HOTEL Mets Musashisakai. We are glad that you were satisfied with the price and accessibility of the hotel. We also appreciate your comment that you were disappointed that you could not open the window. We will continue to strive to provide you with a more satisfactory service in the future. We look forward to your next visit. Thank you. JR-EAST HOTEL Mets Musashisakai
110009****
Single Room (non-smoking)
Stayed in Jul 2025
Business traveller
4 review
10/10
Outstanding
Posted on Sep 17, 2025
The hotel is conveniently located near the subway, numerous shops, and great food and shopping! Perfect for a leisure trip, but be sure to reserve a parking space early! Parking is available and you'll have peace of mind!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your positive review of JR-EAST HOTEL Mets Musashisakai! We are delighted that you were satisfied with the hotel's location and surrounding facilities. Indeed, reserving a parking space in advance is a good way to ensure smooth parking. We look forward to welcoming you back for more enjoyable times. Best wishes, JR-EAST HOTEL Mets Musashisakai Manager
M29729****
Stayed in Dec 2024
Business traveller
4 review
10/10
Outstanding
Posted on Jan 24, 2025
Although the room is small, it is clean enough, and the mattress, pillows and pajamas are suitable for me.
The surrounding area is lively, convenient for eating and drinking, and convenient for me to travel.
Not suitable for travel but suitable for business travel.
Original textTranslated by Google
Response from Property: Dear M29729****, thank you for sharing your stay experience. We are glad to know that you were satisfied with the cleanliness of your room and the bedding. The hotel's surroundings are convenient, which really provides great convenience for business travel. We hope that we can continue to provide you with good service during your next visit. Best wishes, JR-EAST HOTEL Mets Musashisakai leader Suzuki