2 Chome-4-14, Musashino City, Tokyo, 180-0004, Japan
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10/10
Guest User
10/10
Jiaqininuo
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10/10
avalons
6.0/10
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10/10
Bernardini
10/10
Bernardini
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10/10
Pipatpon
10/10
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9.0/10
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10/10
Caihua
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10/10
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9.0/10
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10/10
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10/10
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Guest Reviews of Kichijoji Excel Hotel Tokyu
9.3/10
Great
172 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.3
Cleanliness9.5
David Edward
Standard Double Room Non-Smoking
Stayed in Jun 2024
Solo travellers
10 review
9.5/10
Amazing
Posted on Jul 8, 2024
Good value. Very small room , as is normal for Tokyo. Reasonably close to the station and very close to many lovely little bars and izakaya.
Pipatpon
Moderate Twin Room Non-Smoking
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 18, 2024
Good location
Response from Property: Thank you for staying at Kihijoji Excel Hotel Tokyu.We really appreciate the positive feedback.We will continue our effort to provide the best service for the guests.Should you have any questions please feel free to contact us.When you come to Kichijoji next time by all means please visit our hotel.We very much look forward to seeing you soon.Kichijoji Excel Hotel Tokyu Front clerk TATEWAKI
Cobi L.
Standard Double Room Non-Smoking
Stayed in Mar 2024
Solo travellers
11 review
7.5/10
Posted on Apr 22, 2024
The wall is so thin and it's noisy that you can hear from outside and upstairs moving things around.
Location is good bit it's about 10 mins walk to the Kichijoji station
Response from Property: Thank you for sharing your review with us.We apologize for the inconvenience this has caused you.We are making improvements with our facilities for future reference.We look forward to seeing you again.
David Stephane
Standard Twin Room Non-Smoking
Stayed in Nov 2023
Business travellers
29 review
10/10
Outstanding
Posted on Dec 27, 2023
Convenient hotel near Kichijoji station and about 15 minutes train ride to Shinjuku station. The Ghibli Studio Museum is at 20 minutes walk from the train station.
angelyu_97
Standard Double Room Non-Smoking
Stayed in Jan 2023
Solo travellers
2 review
9.0/10
Great
Posted on Feb 8, 2023
Enjoyed my stay there, the breakfast is good with a few choice of soup. Tea was great! They let me store my stuff at the lobby before the check in time and the staff was really kind and friendly!
Bernardini
Standard Double Room Non-Smoking
Stayed in Dec 2022
Solo travellers
2 review
10/10
Outstanding
Posted on Jan 30, 2023
Wonderful hotel close to many bars, restaurants, shopping in the trendy Kichijoji area outside Tokyo. It’s about a 7 minute walk to JR Station.
Anonymous User
Standard Double Room Non-Smoking
Stayed in Oct 2022
Business travellers
13 review
8.0/10
Very Good
Posted on Dec 12, 2022
It's a nice hotel recommend by friend. Good service, variety of foods provide in breakfast.
LimeixiMiki
Double Deck Bed Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 13, 2025
【Five-star recommendation! This stay experience is perfect! 】
The hotel room I stayed in was completely beyond my expectations, and I have to give it a big thumbs up!
🏠 The sense of space in the room is so surprising! The triple room is much more spacious than I thought, and it is more than enough to spread out a 28-inch suitcase. It is also equipped with a spacious dressing area and sofa lounge area, and there is no sense of crampedness at all. The bedding is snow-white and fluffy, and there are no water stains in the bathroom area, so you can feel at ease walking barefoot.
🌙 The most touching thing is the sleeping experience! Completely isolated from the outside light, you can sleep until you wake up naturally. The soundproofing effect is comparable to that of a recording studio, and the footsteps in the corridor/elevator sound are completely inaudible. With an ergonomic mattress, you will wake up full of energy every day!
📍 The location is a plus! It is a 5-minute walk to the subway station, and there are convenience stores/restaurants downstairs. The front desk responds very promptly 24 hours a day, and the service is meticulous!
Highly recommended to friends who value sleep quality and travel convenience. Such a treasure hotel deserves to be known by more people! I will definitely choose this place again next time I come to this city~
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Elsaxds
Standard Twin Room Non-Smoking
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 4, 2025
The location is very good, very close to the subway station, only 5-7 minutes away. There is a shopping street nearby and a convenience store downstairs. The environment is very beautiful and I like it. The restaurant downstairs has a beautiful environment and you can listen to the harp.
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Caihua
Standard Double Room Non-Smoking
Stayed in Mar 2025
Travel with friends
46 review
10/10
Outstanding
Posted on May 1, 2025
Facilities: Complete
Sanitation: Clean and tidy
Environment: Very good
Service: Thoughtful, meticulous and enthusiastic
The hotel is located on the Kichijoji Commercial Street, the shopping center is next to it, and the subway station is just a seven or eight minute walk away, making travel convenient and fast
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for staying with us and for taking the time to share such a kind and thoughtful review.We are truly grateful for your compliments regarding our facilities, cleanliness, service, and the surrounding environment.It brings us great joy to hear that you had a comfortable stay and found our location convenient for both shopping and sightseeing.Our hotel is situated near the Kichijoji shopping district and adjacent to shopping centers, with easy access to the subway station just a 7–8 minute walk away. We are delighted that this contributed to the convenience and ease of your travels.We will continue striving to provide attentive service and a pleasant stay for all our guests.We sincerely look forward to welcoming you again on your next visit to Kichijoji.Kichijoji Excel Hotel Tokyu Reception