Al Azaiba Dohat Aladab Road, Al Khuwair St, Muscat, Governorate of Muscat 133, OmanView hotel details
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Guest Reviews of Ibis Muscat
8.4/10
Very good
240 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities7.9
Service8.5
Cleanliness8.5
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All reviews(240)
Positive reviews(235)
Reviews with photos/video(33)
Great location(40)
Great value for money(15)
Delicious breakfast(15)
Small room size(14)
Convenient location(8)
Perfect for business trips(7)
Convenient parking(6)
Comfortable bed(4)
Negative reviews(5)
Guest User
Superior Double Room Non smoking
Stayed in Jan 2026
Couple
10 reviews
6.0/10
Posted on Feb 20, 2026
The hotel's decor and facilities are outdated, which I could overlook, but the shower was severely leaking, and the sink in the vanity wouldn't drain properly, with visible debris in the drain. Of all the Ibis hotels I've stayed at, this one offers the worst value for money.
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Nabeel Akraaam
Superior Double Room Non smoking
Stayed in Nov 2025
Family
1 reviews
9.0/10
Great
Posted on Dec 6, 2025
Located at good location.
Al kuwair is the downtown of Muscat with lots of Turkish restaurants.
We stayed 2 days , our room was good but basement parking space is very conjusted.
After all that area parking is little tight.
Rest all fine
Service was okeyish
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and found your room satisfactory. However, we acknowledge your concerns about the basement parking and service quality. Your insights are valuable, and we will take them into account.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
OsamaHasan
Superior Double Room Non smoking
Stayed in Nov 2025
Solo traveller
8 reviews
9.0/10
Great
Posted on Dec 21, 2025
The underground parking is important and one of the good service here is..
Response from Property: Dear Osama,Thank you for your positive feedback regarding our underground parking. We are pleased to know that you found this service beneficial during your stay. Your satisfaction is important to us, and we look forward to welcoming you back.Kind regards مع تحياتى,Amir NecolaExecutive Assistant Manageribis Muscat
Akrom Pohsa
Superior Twin Room Non smoking
Stayed in Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Feb 9, 2026
Good food good mood good views
I live to travel
Superior Double Room Non smoking
Stayed in Aug 2025
Solo traveller
25 reviews
8.0/10
Very good
Posted on Sep 23, 2025
location good. near some fast food eateries. hotel breakfast was good but needs a bit more variety - i stayed for 3 nights so the dishes were almost the same every day. My room was comfortable. unfortunately my view was not great (another building). there were a lot of bugs (like flies) in the bathroom because there is poor air circulation.
suggestion: please have clothes hangers that can be used in the bathroom. Some hooks o the wall would be useful for coats/jackets.
the lady at the reception when i checked in wasn't warm or friendly. she had a neutral face. no warm greeting or friendliness that i would expect from a frontline hotel staff. she also was there when i checked out - she was on the phone and just gestured for me to drop my key card in the box. no "thank you", or "bye" or anything.
nobody helped me with my luggage when i checked out. my van pickup was blocked by a parked car so i had to use the steps (and not the ramp). it would be nice if there was someone from the hotel to assist.
there was a male staff who helped me when my key card did not work on 14 September 2025. He was very helpful, warm and actually accompanied me to my room to check the card. good service!
overall, good stay. would definitely return if come back to Muscat.
Response from Property: Dear valued guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your feedback regarding the breakfast variety and the presence of bugs in the bathroom has been duly noted. We strive to enhance our offerings and your insights will certainly be taken into consideration.I apologize for the reception service you received during your check-in and check-out. Warm and welcoming interactions are essential to us, and I regret that we did not meet your expectations in this instance. Additionally, I appreciate your suggestion regarding the inclusion of hooks in the bathrooms and will discuss this with our team.It is heartening to know that a member of our staff provided you with the assistance you required when you encountered an issue with your key card. We aim to provide supportive service throughout the entire guest experience.We look forward to welcoming you back to ibis Muscat in the future.Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat
MirellaCC
Superior Double Room Non smoking
Stayed in Mar 2026
Solo traveller
3 reviews
9.0/10
Great
Posted on May 2, 2026
The staff was very helpful. The room was clean but can be better. Good location ✅️
Guest User
Superior Double Room Non smoking
Stayed in Sep 2025
Business traveller
26 reviews
6.5/10
Posted on Oct 19, 2025
Good hotel for Bussiness peoples , service is average, location is good
Response from Property: Dear Valued Guest,Thank you for your feedback regarding your recent stay. We appreciate your recognition of our location and the suitability for business travelers. However, we regret that our service did not meet your expectations. Your comments will be considered in our ongoing efforts to enhance guest experiences.Kind regards مع تحياتى,Amir NecolaExecutive Assistant Manageribis Muscat
Guest User
Superior Double Room Non smoking
Stayed in Jan 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Feb 21, 2026
even being Ramadan, the breakfast was available and really good!! as per the standards of Accor, very ckean and organized. Really recomend it.
Guest User
Superior Twin Room Non smoking
Stayed in Jul 2025
Travelling with friends
2 reviews
8.0/10
Very good
Posted on Aug 16, 2025
The hotel was clean and the staff were attentive. They also offer a great deal for dinner buffet. Overall, a great stay!
Response from Property: Dear Valued Guest,Thank you for your kind words about our cleanliness and attentive staff. We are delighted to hear you enjoyed the dinner buffet and your overall stay. Your satisfaction is our priority, and we look forward to welcoming you back soon.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Elisabeth A.
Superior Twin Room Non smoking
Stayed in Dec 2025
Travelling with friends
12 reviews
8.0/10
Very good
Posted on Mar 27, 2026
Pretty central location to explore Muscat. The room was clean and the beds were comfortable. Great affordable hotel.
Lusita
Superior Double Room Non smoking
Stayed in Dec 2025
Solo traveller
4 reviews
9.5/10
Amazing
Posted on Jan 6, 2026
Beautiful hotel in Muscat with an awesome design and a very comfortable room. The space felt cozy and welcoming even without a view, I was really happy staying there. If possible, adding body lotion in the room amenities would make the experience perfect.
Guest User
Superior Double Room Non smoking
Stayed in Feb 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jun 4, 2026
Location. . Best
Interior.. best
Service.. best
Overall best hotel in town
Guest User
Superior Double Room Non smoking
Stayed in Mar 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on May 31, 2026
Great stay, team friendly and room clean suitable for business trips
Guest User
Superior Double Room Non smoking
Stayed in Aug 2025
Other
3 reviews
9.5/10
Amazing
Posted on Sep 20, 2025
Very good hotel and nice location
Response from Property: Dear Husam Rajab,Thank you for your positive feedback regarding your stay at ibis Muscat. We are delighted to hear that you enjoyed our hotel and found the location to your liking. Your satisfaction is important to us.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat
Pawan R
Superior Twin Room Non smoking
Stayed in Oct 2025
Travelling with friends
6 reviews
9.0/10
Great
Posted on Dec 10, 2025
The location was great.
Staff and service provided were excellent.
Rooms were small in size and the cleaning of the room were ok.
Response from Property: Dear Pawan R,Thank you for your positive feedback regarding our location and the excellent service provided by our staff. We appreciate your comments about the room size and cleanliness, which will be noted as we strive to enhance guest experiences.Kind regards / مع تحياتىAmir NecolaExecutive Assistant Manageribis Muscat