JW Marriott Mussoorie Walnut Grove Resort & Spa

Property is great. Food could have been better

Simply put, this hotel is a heaven on earth. I have been a sea lover and this was a sudden change of plan to visit the mountains, and, trust me, its been an eye opener. JW Marriott in Mussoorie is a 2 hours drive from Dehradun Airport passing by lush greenery all over. U can take a small break in between to taste their magical momos & Maggie noodles. Its worth a stop! The hotel is situated beyond the main Mall Road, about 20 mins drive. JWM is a jewel in the mountains, a beautiful landscaped garden welcomes you. Their hospitality is par excellence. Each and every staff are on their mark, polite, ever smiling and ready to help. The best part is that their senior most staff are always in attendance should u need any assistance. The hotel rooms are big and very comfortable. Pls try & book the valley view which may be a bit costlier but thats worth it. The breakfast is super fun with a mix of north and south cuisine. Delicious food and many live counters. The hotel also offers a hi-Tea in the evening which is called Khachdi, its a meet and greet event with some soulful live music and finger food ***** with their most popular tea called Kava/hot Toddy. I am sure you will consume more tea than liquor on this hill station. Honestly, this 1 hour between 4.30 pm to 5.30 pm is therapy. Hotel boasts of a luxury spa, swimming pool, which we could not venture due to the chill. The pool is not heat controlled. They have a huge gaming zone, perfect for the kids to enjoy. The location and the surroundings are breathtaking. Each moment is a treasure. We checked out all their restaurants and have just one word, Fantastic food! Stayed for 3 nights and i can only say i wanna go back soon in 2026. A big thank you to the entire team of JW Marriott and special thanks to Mr Prabal, who was always there to assist us. Simple Tips: 1. during your stay you must visit Landor & Kempty falls apart from visiting the Mall Road, which is over crowded all the while with street shopping and street food on offer. 2. Carry your woolen as per the season. 3. JW Marriott is a 5 Star super luxury hotel so be prepared with your budgets. But its worth the spend for the services they offer 4. A full time car/taxi with chauffer is a must for this location 5. Do enroll to their bonvoy loyalty programs for lucrative offers 6. Hotel has a homegrown plantation called Green House, must visit

Stayed in the hotel for 1 Night with family ( Kids) , I am a Gold Elite Member for Marriott. Check-in Experience - The check-in was smooth, the rooms were ready and they upgrade one out of two rooms with the mountain view. Welcome drink was served. I found the lobby entrance a bit crowded, there is a Bar in there, some shopping area and it seems like a LOT of people were there. The tool a pre-auth on the card ( which they did not settle against the final bill ) Rooms, stay and activities - Everything about the rooms was great, neat and clean, had balconies to sit outside, minibar etc. There were a LOT of activities ( Both Complementary and paid ) , one can really enjoy , 100% marks to JW for these. Food - We had food in JW Cafe, one of the other cafe's was closed. There was NO Buffet for dinner, buffet was only available for morning breakfast. The food was Good, we tried some local mountain food and was well made. Service at dinner could have been better. Breakfast experience was really good Check-out - This was the most disappointing part. First of all, they did NOT adjust the pre-auth taken on the card towards the bill, they should be aware of pre-auth on card taken for the rooms and adjust or cancel those if they are using separate billing. Second, I did not see the Dinner bill posted, so I raised the concern about it, they found the bill and started to but BLAIM on us that we gave the wrong room numbers !!!, was totally surprised, If I had given the wrong room numbers, then why will I fix it during check-out ?? It was clearly overlook at their end and they should have just acknowledged that, instead of blaming the customer, not a experience that I want to remember. Thanks to the breakfast team and housekeeping for taking care during the stay.

Great experience! Excellent property to go with family! Lots of activities for kids ! Hi-Tea is amazing ! Wonderful singer ! I enjoyed the stay ! Spl thanks to Ms Ragini , Raunit and Mritunjay ! Keep it up guys ! You all are amazing hosts !

Big thanks to Manager Shailnd at JW Marriott Mussoorie for their warm hospitality and amazing service. They made our stay super comfortable and memorable. Truly outstanding!

The stay was amazing. Everything was just perfectly organised You guys Mr Raunit and Mr Abhishek made my wife Birthday most memorable and stay. Food was prepared pure Jain Breakfast spread was mind blowing. This all pulls to come again and again to JW Thanks for amazing hospitality