Naga Hotels with Airport pickup service

First time visiting Naga City. My friends suggested I stay at Avenue Plaza. Great location. There are wonderful restaurants within walking distance. Staff are all very nice and attentive. Would definitely stay here again!

This is a no frills hotel that gives you value for what you pay for, but what makes it shine and excel beyond its competitors is the quality of service. I was assisted by Junna to change our room after we discovered stains and a shoe print on the covers. Junna went the extra mile and personally inspected the new room we were to be assigned before giving us the new key card. That level of dedication to hygiene and guest comfort by a front office staff member is very rare nowadays. When we went to the cafe that evening for coffee and desserts, we enjoyed marvelous service from Joseph and Lito. They were very warm, and anticipated our every need. Again, that is something that makes this hotel shine. For breakfast, again, we enjoyed great service from Jonathan. There is only one downside. The breakfast area assigned to us was a tiny, humid and warm veranda. The interior designer didn't think to put fans or insect screens in that outdoor area. Jonathan brought in the staff fan from their own area just to try to keep us cool in the tropical heat. Staff initiative is really there, but space planning was lacking. Luckily we had breakfast and checked out early because that veranda would not be a great place to be at when all the other guests show up for breakfast. Their team really made our stay memorable. I hope management has a good talent retention programme because good hotels are a dime a dozen in that region and top service is their only real USP.

Arrived late in the hotel. Did not expect anything as we were tired and randomly booked a hotel for the night. Hotel was clean and new, employees were friendly too. Hoping they could keep the standard. Assigned room was on the 2nd floor and has no view. But nevertheless, we were there to rest. Bed and pillows were so comfy. Amenities were complete too. The only problem was the hot shower. We haven’t inform them as we were tired.

Quiet, clean, and cozy. Very convenient too. The staff were nice also and accommodated all my needs while staying in the hotel. Had no issue or problem. The place is also affordable given its services

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Good and safe to stay. We’ll come back again next year. It’s very worth the price. We were 12 people included kids. It’s very near also the atm machine, groceries store, fast food, church etc. You will love it too. Satisfied client!

awesome place. clean and the receptionist is approachable.

Right in the middle of Naga and in walking distance to most sites. It wasn't noisy though. The staff were were courteous. The room was clean. Wifi works well. Good RedDoorz amenities were provided. Drinking water was provided in a dispenser inside room, which I preferred to bottled one. Overall, I enjoyed my stay.

It was NOT so clean, as advertised. There was muddied footprints on the bathroom floor. And toilet would not flush. The TV did not have audio. One of the Sogo personnel came to fix the problem. But unfortunately no fix was made. I was booked in Room-104, last 20-Dec-2023.

Had a few days in the city of Naga, where all pink blooms begin. The hotel is one of those conveniently located at the bus terminal and near the new part of the city. If your a tourist going to the old part is a distance by walk, the next best is a trike or vehicle. Rooms are ok cable TV has limited channels. The bathroom needs more work done. During my stay the basin was clogged up due to other guest disposing their food, the issue was quickly resolved by the management. Food at the café below is worth the price, it keeps your belly full till you reach the city for other, gastronomical options. The staff are great and friendly. No problems on this department. Would I still stay here in my future visits. Yes, but will try other, hotels in the city too. #RP