The BCC Hotel & Residence

The BCC Hotel & Residence Reviews

The BCC Hotel & Residence

Jl. Bunga Mawar Baloi Kusuma, Batu Selicin, Nagoya, Batam, Riau Islands, 29444, IndonesiaView hotel details
The BCC Hotel & Residence
The BCC Hotel & ResidenceThe BCC Hotel & ResidenceThe BCC Hotel & Residence
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Guest Reviews of The BCC Hotel & Residence

8.2/10
Very good
287 review
Verified reviews
Location9.1
Amenities7.7
Service8.5
Cleanliness7.7
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All reviews(287)
Positive reviews(264)
Reviews with photos/video(64)
Large rooms(31)
Convenient for shopping(30)
Near shopping area(29)
Strange smell in room(10)
Clean pool(7)
Great swimming pool(7)
Has facilities for children(6)
Family activities available(6)
Negative reviews(23)
Guest User
Deluxe Twin Room
Stayed in Jan 2026
Travelling with friends
9 review
9.0/10
Great
Posted on Feb 8, 2026
Convenient especially near bcs mall Breakfast have many variant to choose but average taste, still ok Its old hotel so cant ask much for cleanliness Lift took sometime to come
Guest User
Deluxe Twin Room
Stayed in Dec 2025
Family
2 review
8.5/10
Very good
Posted on Jan 15, 2026
Overall I would say, for the price I pay, I can't complain much. Massage wise was quite good and it is 24hrs so can't complain.. up to standard, service is up to point as well. It is near two shopping malls, BCS was just right beside, while grand Batam is slightly further. Picture is an indoor playground at BCS, worth it..
Cybertortoise
Two-Bedroom Apartment
Stayed in Dec 2025
Travelling with friends
9 review
8.0/10
Very good
Posted on Feb 9, 2026
Location is good with lots of food and shopping nearby.. Rooms are a bit old but still ok
Guest User
Two-Bedroom Apartment
Stayed in Nov 2025
Family
1 review
6.0/10
Posted on Dec 27, 2025
water leaking very badly at master bedroom ceiling. Called reception to check for upper unit , but sent house keeper to room instead. Informed house keeper Ahemad to check with upper unit , nothing was done, whole night water leaking from ceiling non stop till daytime still leaking. Cockroaches seen on the dining table, toilet bowl , toilets floors, shelfs
Nurshairah
Two-Bedroom Apartment
Stayed in Nov 2025
Family
8 review
10/10
Outstanding
Posted on Jan 22, 2026
Enjoyed our stay alot. My mil who has limited walking finds the place comfortable too. Breakfast also never failed us. As the menu change variety daily👍 the Arab coffee is delicious too.
6/7
Guest User
Deluxe Twin Room
Stayed in Nov 2025
Travelling with friends
1 review
8.0/10
Very good
Posted on Dec 18, 2025
Everything was good... All good....... Everything was good... All good....... Everything was good... All good.......
Huang hanrong
Stayed in Oct 2025
Family
13 review
10/10
Outstanding
Posted on Jan 30, 2026
BCC is reall well situated in batam , right next to 2 big malls. staff is also helpful and friendly.
Tan Yew Siong
Deluxe Twin Room
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 16, 2025
Room is clean and spacious. Location is walking distance to mall and eatery. Breakfast is with lot of variety. Staff service is friendly and helpful.
Guest User
Executive Dexluxe Double
Stayed in Oct 2025
Solo traveller
8 review
10/10
Outstanding
Posted on Dec 8, 2025
All the staff’s very friendly and helpful when I need more water there would be fast to give for us. But the breakfast can be more improved when next coming.
Liatravelista
Executive Deluxe Twin Room
Stayed in Sep 2025
Couple
22 review
8.5/10
Very good
Posted on Nov 27, 2025
Room is huge and location is on point. However it is very dated and furnishings is badly in need of refreshing. Given the plus points and the price, it is still a good stay for the price paid. It is next to A1 food court with lots of eateries so I suggest foregoing the substandard breakfast at the hotel and try out them. Tip: The in house spa is very good value and open til late. Worth a try
6/8
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Family
2 review
9.5/10
Amazing
Posted on Oct 20, 2025
Enjoyed the stay. Location is great, staff are friendly, polite and helpful. Breakfast option has wide variety with some changes everyday.
TeeC
Deluxe Twin Room
Stayed in Sep 2025
Travelling with friends
5 review
9.0/10
Great
Posted on Oct 3, 2025
The hotel is centrally located between 2 malls of about 400m walking range. It's near to eateries , example A2 food court is just beside it. The service was excellent, kudos to one if the house keeping crew we met in the corridor. We requested , feedback on several issues with our room, firstly faulty kettle, rain shower head as well as unsecured lock at the door. All were promptly dealt with and rectified before we were back at night. The breakfast has a decent variety and menu changes on the 2 full days were had them. The only 2 small complaints is perhaps the absence of a mini bar fridge in such a huge room and also tv was a tad too small as it was very far away from the beds .
Ireneyls
Deluxe Twin Room
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 21, 2025
Great location, walk distance to A2 foodcourt, shopping mall and famous cafe! Room quite big and nice sea view(high floor can see but quite far though). Breakfast with lots of choice, very nice place to stay.
Guest User
Executive Dexluxe Double
Stayed in Dec 2025
Travelling with friends
19 review
9.5/10
Amazing
Posted on Feb 2, 2026
It's in the Nagoya city centre nearby Grand Batam Mall, Batam City Square Mall and the a2 food Court many kinds of cooked food and even seafood whatever you wants.
Guest User
Executive Dexluxe Double
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Dec 16, 2025
Nice, big room.