Nansei Kanko Hotel Naha

Do NOT book or stay in Nansei Kanko Hotel Naha. I was robbed by a stranger in my room 703 at 4am on 16 Aug 2026. Surprisingly there's NO CCTV in the hotel other than the 4 CCTVs placed only in the lobby which didn't help with surveillance. There's no security guard and no means of safety. The robber took my cash and credit cards and left only 1600 YEN in my wallet. This sounds like an inside job since the robber could gain entry to my room with a card key. The front desk manager claim that only he had the master key and the room maids. So, how can this happen and why is there no camera to stop any form of robbery or assaults to happen. The front desk manager did not apologise or offer any kind of help or showed any concern or care. I got them to call the police to make a report. The sad thing is knowing I'm left stranded in Okinawa with only $13 in my wallet, the manager just couldn't be bothered to help other than saying, they will not investigate since I have already made a police report. Any decent or reputable hotel would immediately investigate and provide some form of assistance to guest but not Nansei Kanko Hotel Naha. The room had a musky smell, no extra pillows available, the pillow size is meant for kid and designed for Japanese with beads, the corriorder is dark, gloomy and badly lit. Staff not welcoming or helpfull. The one and only good thing is the hotel is next to the Makashi monorail and the start of Kukusai street. Other than this, its a BAD hotel stay experience. I always thought that Japan is a safe place, guess I got it wrong....its the hotel that is not safe. Very disappointing!!!

Good location and 3 minutes waiting distance to the train station

Probably the best place you could stay in Naha! Very convenient location right next to the Metro, which takes you directly to the airport! The shopping Street is just outside with a convenience store literally next-door to the hotel. The only downside we found the amenities as they were a little lacking but not a massive issue and sometimes the noise at night from the main street, but this is to be expected if you’re staying on the main street. 100% would stay again at this hotel!!!

Super basic, in every respect, no bedside lamp for example and the small window (that I didn't manage to open) was located too far away from the bed for me to be able to see the view from the bed.Good l9cation though

Next to monorail, few steps to kokisai street, excellent location.

Good for a night stay as it is beside the monorail and along Kokusai Street. Good cleaniness and friendly staff. Other then that its a old hotel with poor sound insulation

Location great  Cleanliness and service not to good

It is recommended that Chinese-speaking staff be available during check in time.