Swiss-Belinn Nairobi

My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staffs. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate—spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: Amazing Food Next, let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staff Finally, the true differentiator the people. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top priority, making our stay seamless and truly relaxing.

I had a wonderful stay at this hotel. Everything was spotlessly clean, and I truly appreciated the thoughtful welcome set provided upon arrival. The bed linens were fresh and immaculate. The service was excellent — the staff were always friendly, helpful, and ready to assist with anything I required. Their warm hospitality made my stay even more enjoyable. Highly recommended!

Recommend

Pros The room has tea, coffee, water, safety deposit box, tv etc. Nice, clean room Wifi was very good Room cleaned well each day Cons If your room is under the restaurant on floor 6, you can hear scraping chairs from the bar above, ask to move to a lower floor. 3000ksh for breakfast ($23!). I wouldn't pay this in Europe, never mind in Africa. Laundry very expensive - what would have cost me $68 from the hotel, actually cost me $13 by getting it done outside at Smartfua Laundromat who collected and returned it within 24 hours. Cant pull curtains all the way across so some light will get in. Restaurant The food was okay on the first night (chicken), however on the second night I had the lamb chops, one was okay, the other had that odd ***** taste of old lamb/lamb which has been frozen a long time. They have good deals on drinks, good service in the bar and the restaurant service was very professional and efficient. Overall, I would book this hotel again.

They forgot to put one of the baggage in the tax Not happy

Nice accomodation, good location and great staffs. I recommend