Cloud Hotel & Suites
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Cloud Hotel & Suites
Diamond Plaza, Nairobi, 00100, Kenya
Show on map
We Price Match
Highlights
Delicious breakfast
Ideal location
Lots to doAmenities
Golf Course
Indoor swimming pool
Casino
Sauna
Spa
Fitness Room
Private parking
Airport pick-up
All amenities
Property Description
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 0.1 mi (0.1 km) from Diamond Plaza II.
Show more
7.0/10
Good hospitality and very welcoming
All 41 reviews
Surroundings
Airport: Wilson Airport
(9.0 km)
Airport: Jomo Kenyatta International Airport
(20.5 km)
Train: Nairobi Railway Station
(6.6 km)
Train: KCC Train Stop
(13.4 km)
Landmarks: SAI DHAM, Nairobi
(500m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Executive Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
6
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Wardrobe
Check Availability
Standard Single Room
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
In-room Wi-Fi
Check Availability
Single Master Suite
Has window
Free Wi-Fi
Daily Housekeeping
In-room Wi-Fi
Check Availability
4
Master Double Suite
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Standard Double Or Twin Room
2 Single bed or 1 Double bed
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
Hide Room Types
Guest Reviews
7.0/10
41 reviews
- Cleanliness7.3
- Amenities7.0
- Location6.9
- Service7.0
Average for similar properties in Nairobi
Review summary
Powered by AI
Cleanliness: Rooms are consistently noted for their cleanliness, with housekeeping maintaining high standards. Guests appreciate the tidiness of the accommodations despite the busy surroundings of the plaza.(based on 3 reviews)
BAHATI HERI
October 3, 2024
Nice place for solo trip …
Everything is nearby
Guest User
September 3, 2025
Good hospitality and very welcoming
Elghaoui
October 25, 2025
L’hôtel est sympa dans l’ensemble. La piscine chauffée est un vrai plus et les chambres sont confortables. L’emplacement est pratique, surtout à côté du marché de gros. Petit bémol pour l’accueil à la réception, pas toujours souriant ni très pro. Par contre, le personnel du restaurant est top ! Très aimable et attentionné. Globalement, un bon séjour malgré quelques points à revoir.
Translate
Buduanyouyongdeyu
September 27, 2024
酒店在印度人集聚的商場樓上，樓下很嘈雜，房間很乾凈。
Translate
KOJI.O
March 10, 2025
B1Fにはスーパーがありとでも便利です。また***もあるので暇な時間も潰せます。
部屋も綺麗で悪くない。コスパは最高にいいと思う。
Translate
Sarah
July 20, 2025
Nice room in a great location
I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center which makes everything so easy. The rooms are simple, comfortable, and clean. Staff is friendly and responsive. The only drawback is the noise from adjacent function hall that happens a couple of nights a week.
Elizabeth
October 29, 2024
The parking was full so we had to park in the food courts parking lot. It was fine but not ideal to leave our car with some bags.
Brendan
October 26, 2024
The cleanliness of the shared spaces was below par. The pool does not look like the pictures on the website, it is cloudy white, the sunroof has been mostly covered. The breakfast options were poor, with the food sometimes being cold and the amount and variation much less than similar hotels in Nairobi. Compared to other neighborhoods, I found there were more and more aggressive panhandlers in the area around the diamond plaza. If I were to return to Nairobi, I would highly consider staying elsewhere
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Indoor swimming pool
Casino
Sauna
Spa
Additional charge
Fitness Room
Private parking
Additional charge
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Airport drop-off
Additional charge
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Wake-Up Call
Wi-Fi in Public Areas
Free
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$9.00 (approx. £6.85) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public areas
Barbecue
Additional charge
Smoking Area
ATM
Elevator
Health & wellness
Spa
Additional charge
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Sauna
Activities
Eco Tours
Off-site
Casino
Nightclub
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 08:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:US$9.00 (approx. £6.85) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 2013
- Number of Rooms: 28
Phone:+254-715404994
With a stay at Cloud Hotel & Suites in Nairobi (Parklands), you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. This hotel is 7.7 mi (12.5 km) from Nairobi National Park and 0.1 mi (0.1 km) from Diamond Plaza II.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Frequently Asked Questions
What landmarks are close to Cloud Hotel & Suites?
Nearby attractions to Cloud Hotel & Suites include SAI DHAM, Nairobi, only 500m from your search (straight-line distance) away.What landmarks are close to Cloud Hotel & Suites?
What amenities and services does Cloud Hotel & Suites have?
Cloud Hotel & Suites has the following amenities and services: Shuttle Bus Service.What amenities and services does Cloud Hotel & Suites have?
Does Cloud Hotel & Suites have a swimming pool?
Yes, Cloud Hotel & Suites has a pool.Does Cloud Hotel & Suites have a swimming pool?
Are pets allowed at Cloud Hotel & Suites?
No, pets are not allowed at Cloud Hotel & Suites.Are pets allowed at Cloud Hotel & Suites?
What are the check-in and check-out times at Cloud Hotel & Suites?
Check-in at Cloud Hotel & Suites is from 14:00 and check-out is by 11:00.What are the check-in and check-out times at Cloud Hotel & Suites?
Which airport is closest to Cloud Hotel & Suites?
The nearest airport is Wilson Airport, just about 23 mins from hotel by car (9.0 km) away.Which airport is closest to Cloud Hotel & Suites?
How much does it cost to stay at Cloud Hotel & Suites?
Prices at Cloud Hotel & Suites may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Cloud Hotel & Suites?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 9.02KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 6.64KM |
| Average Price From | GBP71 |
| Hotel Star Rating | 4 |