PrideInn Westlands Luxury Boutique Hotel

The staff at this hotel were really friendly and helpful. I arrived at the hotel too early and the staff organised for early check in. The staff were always really friendly and welcoming. The room was clean and comfortable. I highly recommend this hotel. The location is also very convenient being well located in the city without being too busy.

Nice hotel, situated at Westlands. It's clean and the staff are courteous.

Service bad because I booked the double room. The friend came to visit in the evening. This reception called me into my room saying some ridiculous things about visitors are allowed until 6pm? Huh? And I have to pay. There was no where this rule and I knew it was because I'm white. I told her I'm not paying anything and I'm not in prison, a friend will khat come up for 1-2h and leave. She said ok. This morning, they tried to charge me 20usd for a visit! I told them I'm not going to pay because it's ridiculous. The guy at the reception didn't argue at all. Later the friend told me he paid yesterday! So not even they charged him for something ridiculous but they tried to double cross me! I won't come back.

Had a great stay at Prideinn Westlands. Located away from main street ensuring you with quiet night, walking distance to malls, supermarkets, fastfood joints and cafes.

I loved the hotel, I felt safe. The staff was amazing. I will definitely stay here on my next visit, the rooms are clean.

Everything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!

Good location if you want to be fairly central with a few minutes walk to plenty of bars. Uber is very efficient and cheap here if you want to travel out. The staff were very good and the restaurant/bar is 24/7 (I believe). Room was lovely. Overall, although I think Nairobi is a little on the expensive side, this was ok. I tried to book again for after the safari but it was more expensive so i went to the Swiss Belinn instead, which was cheaper and the same standard (a little further away but again, Uber and Bolt are super efficient and cheap here). TIPS FOR FOREIGNERS COMING INTO KENYA: 1. Get your currency outside of Kenya, the exchange rate here, particularly at the airport, is absolutely awful - I found them to be offering upto 35% less than the actual rate. 2. You only really need a small amount of cash here - most places you will visit accept card. 3. DO NOT BUY A TELKOM SIM CARD. It is absolutely useless, even in Nairobi but does not work AT ALL on safari. 4. Uber and Bolt are very good here. 5. If you are doing safari and your trip does not include the national park fees (payable in USD), make sure you get those before arriving - the banks and ATMs here are very unreliable if you want USD. 6. Do not pay extortionate hotel prices for laundry - find a local company who will collect and deliver your laundry for a fraction of the price like Smartfua Laundromat. 7. If you go on Safari, try not to sit on the back of the vehicle - it gets VERY bumpy. Have a great trip!