Best Western Nairobi Upper Hill
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1 night
1 room, 2 adults, 0 children
All properties in Nairobi
Best Western Nairobi Upper Hill
Renovated in 2024
Second Ngong Ave, Nairobi, 00100, Kenya
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We Price Match
Last booked 5 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Excellent service
Ideal location
Sparkling cleanShow more
Amenities
Fitness Room
Public parkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Priority airport drop-off
All amenities
Property Description
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
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8.9/10
The hotel is in good location. Only 10 minutes to the City Market. Breakfast is very good.
All 89 reviews
Surroundings
Airport: Wilson Airport
(5.7 km)
Airport: Jomo Kenyatta International Airport
(16.4 km)
Train: Nairobi Railway Station
(3.1 km)
Train: Imara Diama Railway Station
(11.6 km)
Landmarks: Tripleoklaw advocates llp
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Cozy Room
1 Single bed
19m² | Floor: 1-5
Free Wi-Fi
Non-smoking
Electric Fan
Hair Conditioner
Shampoo
Wardrobe
Check Availability
7
Standard King Room
1 King bed and 1 Bunk bed
26m² | Floor: 1-5
Free Wi-Fi
Non-smoking
Electric Fan
Hair Conditioner
Shampoo
Wardrobe
Check Availability
10
Family Room
1 Double bed and 1 Bunk bed
Free Wi-Fi
Non-smoking
TV
Electric Fan
Hair Conditioner
Shampoo
Check Availability
8
Superior King Room
1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Electric Fan
Hair Conditioner
Shampoo
Check Availability
12
Superior Twin Room
2 Single bed
21m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Electric Fan
Hair Conditioner
Shampoo
Wardrobe
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very good
89 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness9.3
- Amenities8.5
- Location8.4
- Service9.2
Average for similar properties in Nairobi
Review summary
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Safety & Security: The hotel was perceived as secure, with visible security measures and a safe environment, which is a critical factor for travelers in Nairobi. Guests felt reassured about their belongings and overall safety during their stay.
Guest User
July 14, 2025
The hotel is in good location. Only 10 minutes to the City Market. Breakfast is very good.
Guest User
December 13, 2025
The majority of the services provided are of high quality, including cleanliness and the restaurant, although they are on the pricier side.
Guest User
October 12, 2025
I Stayed only one night, Nice stay
Guest User
November 8, 2025
比較的治安の良い立地で、空港からも近くどこに行くにも便利な場所です。お部屋は多少の古さはあるもののとても清潔にされていて、フロントスタッフの皆さんの感じもとっても良かったdwす。
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bambooOVO
July 27, 2025
除了健身房有點小且器材很少，其他都非常好
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Jinfeng
October 10, 2025
Safari回來繼續住，接送機的車舒服
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Anonymous User
February 2, 2025
和旁邊的高星酒店共用餐廳和健身設施，游泳池。很划算。
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_WeChat264950****
January 8, 2025
環境很好，早餐也不錯，i後面的泳池活動區域很棒
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Services & Amenities
Most popular business facilities
Fitness Room
Public parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business services
Multi-Function Room
Fax/Copying Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Languages spoken
English
Kiswahili
French
Food & drink
Halal meals provided
Bar
Alcohol-free rooms (on request)
Room Service
Public areas
No Smoking in Public Areas
Garden
Smoking Area
Elevator
Health & wellness
Beauty and Makeup
Fitness Room
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Babysitting Services
Additional charge
Children's Meals Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–19:00
Check-out: Before 10:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by phone
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2022
- Renovated: 2024
- Number of Rooms: 84
Phone:+254-20-5136900+254-791245619
Email:reservations@bestwesternnairobi.com
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
Frequently Asked Questions
What landmarks are close to Best Western Nairobi Upper Hill?
Nearby attractions to Best Western Nairobi Upper Hill include Tripleoklaw advocates llp, only 190m from your search (straight-line distance) away.What landmarks are close to Best Western Nairobi Upper Hill?
Does Best Western Nairobi Upper Hill have a swimming pool?
No, Best Western Nairobi Upper Hill doesn't have a pool.Does Best Western Nairobi Upper Hill have a swimming pool?
Are pets allowed at Best Western Nairobi Upper Hill?
No, pets are not allowed at Best Western Nairobi Upper Hill.Are pets allowed at Best Western Nairobi Upper Hill?
What are the check-in and check-out times at Best Western Nairobi Upper Hill?
Check-in at Best Western Nairobi Upper Hill is from 12:00-19:00 and check-out is by 10:00.What are the check-in and check-out times at Best Western Nairobi Upper Hill?
Which airport is closest to Best Western Nairobi Upper Hill?
The nearest airport is Wilson Airport, just about 14 mins from hotel by car (5.7 km) away.Which airport is closest to Best Western Nairobi Upper Hill?
How much does it cost to stay at Best Western Nairobi Upper Hill?
Prices at Best Western Nairobi Upper Hill may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Best Western Nairobi Upper Hill?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 5.7KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 3.14KM |
| Average Price From | GBP71 |
| Hotel Star Rating | 3 |