99 Thanon Mittraphap, Tambon Nai, Nai Mueang, Nakhon Ratchasima Province, 30000, ThailandView Hotel Details
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Centre Point Hotel Terminal21 Korat Guest Reviews
4.7/5
Amazing
357 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(357)
Positive reviews(356)
Reviews with photos/video(115)
Convenient for shopping(43)
Near shopping area(36)
Delicious breakfast(28)
Easy to get around(24)
Loved the view(19)
Perfect for business trips(14)
Great swimming pool(14)
Clean bathrooms(4)
Negative reviews(1)
Johnny Yap8
Connecting Family Room
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 2, 2025
It is one of the best hotel in Korat, nice and clean. The most important is it is very convenient since it is just next to Terminal 21 mall.
Response from Property: Dear Johnny Yap8,Thank you so much for your kind review! We’re thrilled to hear that you consider us one of the best hotels in Korat. It’s great to know that you enjoyed the cleanliness and comfort of our hotel, as well as our prime location next to Terminal 21 Mall.We truly appreciate your feedback, and we’re happy to know that our convenient location made your stay even better. We look forward to welcoming you back for another wonderful experience in the future!Best regards,Arthit WaitayaphatGeneral Manager
Wfredt
Deluxe King Room
Stayed in Dec 2024
Couples
9 review
4.7/5
Amazing
Posted on Jan 12, 2025
Our first stay at Centre Point Terminal 21 Korat, the location was superb with access to the mall from level 4 and ground level. The service was excellent and the room was really clean. We were able to go to the Sky Deck and had a wonderful view of whole of Nakhon Ratchasima (Korat). A great stay indeed.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We truly appreciate you taking the time to write this review. Your kind words will be shared with our team, as they are dedicated to ensuring our guests have an enjoyable and memorable stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the near future.Warm regards,Arthit WaitayaphatGeneral Manager
MsPrincesz
Deluxe Twin Room
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I had the pleasure of staying at this hotel over New Year's, and it was an experience I’ll never forget. From the moment I arrived, the staff made me feel incredibly welcome. They were all so friendly, kind, and attentive, always going above and beyond to make my stay as pleasant as possible. A special touch was the fortune cookies they gave to everyone who booked – a delightful and thoughtful gesture that added to the charm of the experience.
The room itself was perfect. I stayed in one with a panoramic view, and it truly was a dream come true. The view was absolutely breathtaking, especially during the fireworks display on New Year's Eve—it was the perfect spot to watch the celebration in all its glory. The room was spacious, comfortable, and impeccably clean, making it the ideal retreat after a busy day of sightseeing.
Overall, I couldn't have asked for a better place to ring in the New Year. The combination of excellent service, cozy accommodations, and a prime location for the fireworks made this hotel a standout. I’ll definitely be returning and recommending it to anyone looking for a fantastic stay!
Response from Property: Dear Valued GuestThank you for sharing such a heartfelt and glowing review of your stay with us over New Year's! We are absolutely delighted to hear that your experience was unforgettable and that our team made you feel so welcome from the moment you arrived. Providing warm hospitality and thoughtful touches, like the fortune cookies, is our way of making every guest’s stay extra special, so we’re thrilled that you enjoyed them!Should you wish to be travelling please don't forget us Centre Point Terminal21 Korat at Nakhon Ratchasima as the Unique Identity of Korat. Look forward to welcoming you back soon. Best RegardsArthit WaitayaphatGeneral Manager
Yeow Ann
Deluxe King Room
Stayed in Nov 2024
Solo travellers
16 review
4.7/5
Amazing
Posted on Jan 19, 2025
Centre Point Hotel Terminal 21 Korat is the premier hotel in the city, and conveniently located within the same compound as Terminal 21 shopping mall. It is of high standard, with price to match its value. During my stay, the assigned room was clean and good, all staff including housekeeping staff encountered were polite. There was also complimentary coffee machine at the lobby. For my breakfast, the restaurant was very crowded, with some challenges and unpleasantness in getting a table and long wait/queues for some of the live stations (including Thai tea, eggs). Overall, still a good and premier hotel of Korat.
Response from Property: Dear Yeow Ann,Thank you for sharing your experience at Centre Point Hotel Terminal 21 Korat. We are delighted to hear that you enjoyed your stay and appreciated our premier location, high standards, and the convenience of being connected to Terminal 21 shopping mall. It is also wonderful to know that you found your room clean and comfortable and that our staff, including the housekeeping team, provided polite and attentive service.We’re pleased that you enjoyed the complimentary coffee machine in the lobby. However, we regret to hear that your breakfast experience did not fully meet your expectations due to the crowded restaurant and waiting times at the live stations. Please rest assured that we take your feedback seriously and will work on improving our breakfast service to enhance guest satisfaction.Your kind words and constructive feedback are greatly appreciated, and we truly value your support. We look forward to welcoming you back for an even better experience in the future!Best regards,Arthit WaitayaphatGeneral ManagerCentre Point Hotel Terminal 21 Korat
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Brilliant service from start to finish! Clean, great amenities. Breakfast was also top notch. I would definitely visit again.
Response from Property: Dear Valued Guest,Thank you so much for your fantastic feedback! We are delighted to hear that you had a brilliant experience from start to finish. It’s wonderful to know that you enjoyed our clean facilities, great amenities, and top-notch breakfast.Your kind words mean a lot to us, and we are thrilled that you would visit us again. We look forward to welcoming you back and providing you with another exceptional stay!Best regards,Arthit WaitayaphatGeneral Manager
Guest User
Deluxe Premium King Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Never disappoint with Centerpoint ever
Response from Property: Dear Valued Guest,Thank you very much for your feedback! We truly appreciate your compliments, and your kind words have made our day brighter.Should you plan to travel again, please don’t forget to visit us at Centre Point Terminal21 Korat in Nakhon Ratchasima, where we proudly represent the unique identity of Korat.We look forward to welcoming you back soon!Best regards,Arthit WaitayaphatGeneral Manager
happyresearcher
Deluxe Premium King Room
Stayed in Sep 2024
Solo travellers
7 review
4.7/5
Amazing
Posted on Nov 11, 2024
Fantastic hotel just above the mall. Room was large and very clean. Convenient location near town.
Response from Property: Dear Valued Guest, Thank you for the review to our hotel! We are glad that you enjoyed your stay, and all compliments will express to our staffs. Our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon.Sincerely,Arthit WaitayaphatGeneral Manager
Nang Stephanie
Deluxe King Room
Stayed in Dec 2024
Business travellers
2 review
3.7/5
Posted on Jan 24, 2025
Quite good location for business travel
Response from Property: Dear Nang Stephanie,Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay and hope to see you again very soon. Sincerely, Arthit WaitayaphatGeneral Manager
Andrei
Deluxe King Room
Stayed in Nov 2024
Solo travellers
57 review
4.7/5
Amazing
Posted on Dec 23, 2024
Everything is fine!!!
Response from Property: Dear Andrei,Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arthit WaitayaphatGeneral Manager
Mitch & Pin
Deluxe Twin Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 29, 2025
We really enjoyed hotel a lot. The hotel actually offers a lot too. The hotel’s common area is beautiful, infinite pool on roof, and access directly into the mall.
Nice rooms with descent views, and breakfast buffet was excellent too.
Response from Property: Dear Mitch & Pin,Thank you so much for your wonderful review! We’re thrilled to hear that you truly enjoyed your stay with us. It’s great to know that you appreciated our beautiful common areas, the infinity pool on the roof, and the direct access to the mall.We’re also glad to hear that you enjoyed your room and the breakfast buffet. Your feedback means a lot to us, and we’re happy to know that our facilities and services contributed to making your stay memorable.We look forward to welcoming you back for another fantastic experience in the future!Best regards,Arthit WaitayaphatGeneral Manager
Kittiphat Khaochan
Deluxe King Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 27, 2025
I booked two rooms for my parents and myself, but they checked in a day after me. I had requested the rooms to either be connecting or on the same floor. The staff trainee, Toey, was incredibly helpful—she managed my request and ensured a smooth check-in process for my parents. All in all, the service was excellent, and I truly appreciated the effort and care provided by the staff.
Response from Property: Dear Kittiphat Khaochan,Thank you for taking the time to share your experience with us. We are delighted to hear that you had an excellent stay and that our team, especially Khun Toey (Trainee), was able to accommodate your request and ensure a smooth check-in process for your parents.Providing exceptional service and personalized care is our top priority, and it is truly rewarding to know that our efforts made your stay more enjoyable. Your kind words will be shared with Khun Toey and the entire team as encouragement to continue delivering outstanding hospitality.We sincerely appreciate your support and look forward to welcoming you and your family again in the future!Best regards,Arthit WaitayaphatGeneral Manager
Uawithya
Deluxe Triple Room
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Dec 29, 2024
The hotel is about 15 minutes to Ya Mo monument and is right next to Terminal 21 Korat Mall. Staff were attentive and the room was clean.
The only thing that we didn’t like about the hotel was old towels in hotel room.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback and for choosing to stay with us. We are pleased to hear that you enjoyed our convenient location near Terminal 21 Korat shopping mall and that our attentive staff and clean room contributed to your overall experience.We sincerely apologize for the condition of the towels in your room not meeting your expectations. Your feedback is invaluable, and we are already working to replace and refresh our linens to ensure a more comfortable stay for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Arthit WaitayaphatGeneral Manager
Aliezen
Deluxe Twin Room
Stayed in Oct 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Good clean hotel
Response from Property: Dear Valued Guest,Thank you for your stay at Centre Point Hotel Terminal 21 Korat. Our staff are very glad to be a part of your stay and hope we have a chance to welcome you back soon.Sincerely,Arthit WaitayaphatGeneral Manager
Zizo14731
Deluxe King Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 13, 2024
One of the best hotels i have ever seen and the pool is amazing and the reception 😍 very kind and very kind people everywhere 😀 😊 i love it
Response from Property: Dear Valued Guest,Thank you so much for your glowing feedback! We are absolutely delighted to hear that you had such a wonderful experience with us. It’s fantastic to know that you loved the pool, our reception, and the kindness of our staff. Your kind words truly mean the world to us.We’re thrilled that you enjoyed your stay, and we look forward to welcoming you back for another amazing experience in the future!Best regards,Arthit WaitayaphatGeneral Manager
Guest User
Deluxe Triple Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Luxurious place. Clean and comfortable. Highly recommended. Thank you.
Response from Property: Dear Valued Customer,Thank you very much for your feedback! We appreciate that to all compliment and your feedback is make our day as a great day. should you wish to be travelling please don't forget us Centre Point Terminal21 Korat at Nakhon Ratchasima as the Unique Identity of Korat. Look forward to welcoming you back soon. Best RegardsArthit WaitayaphatGeneral Manager