Orange Hotel (Nanchang Honggutan Tongluowan Plaza)

Orange Hotel (Nanchang Honggutan Tongluowan Plaza) Reviews

Orange Hotel (Nanchang Honggutan Tongluowan Plaza)

No. 348 Lushan South Avenue, Honggutan District, Nanchang, Jiangxi, ChinaView Hotel Details
Orange Hotel (Nanchang Honggutan Tongluowan Plaza)
Orange Hotel (Nanchang Honggutan Tongluowan Plaza)Orange Hotel (Nanchang Honggutan Tongluowan Plaza)Orange Hotel (Nanchang Honggutan Tongluowan Plaza)
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Guest Reviews of Orange Hotel (Nanchang Honggutan Tongluowan Plaza)

9.6/10
Excellent
1094 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1094)
Positive reviews(1070)
Reviews with photos/video(123)
Easy to get around(103)
Classy environment(100)
Friendly front desk staff(78)
Delicious breakfast(75)
Convenient for shopping(52)
Close to metro(51)
Perfect for business trips(31)
Stayed multiple times(11)
Negative reviews(24)
The Nomad
Selected 2-bed Room
Stayed in Jan 2024
Family
43 review
9.5/10
Amazing
Posted on Feb 24, 2024
The room is nice and the lighting in it is good. The hotel manager was able to make our stay comfortable and fixed few issues that we had during our stay and he speaks perfect English. The breakfast is ok. The location is pretty good as there are two big malls in front of the hotel. There is a small gym and laundry room on the 12th floor.
Response from Property: Dear guest, thank you for your praise, and thank you very much for your strong support to Orange Hotel, welcome to visit again, I wish you a happy life!
Happy lamb
Xiaoshiguang
Stayed in Oct 2023
Solo traveller
5 review
9.5/10
Amazing
Posted on Nov 24, 2023
Travel period - Nov 23 Location[4.5/5] Pros: Near to bus stop for airport line 1 and 666 (海昏侯). Within walking distance to metro. Opposite 2 shopping malls. Cons: Relative far from other attractions. Able to hear road traffic even though the main road is a bit far and hotel rooms are located from level 12-17. Breakfast [3/5] Pros: Love the soup and noodle Cons: limited non Chinese selections. Food selections seem to be similar everyday Amenities [4/5] Pros: bottled water and adapter available at request. Cons: USB Socket not working
Response from Property: Dearcustomer,hello!Thankyouforyourreview.Welcometoyournextstay!Wishingyouahappylife!
YMChong
City Rhythm (Mini Fridge + TV Projection)
Stayed in Oct 2023
Family
4 review
9.5/10
Amazing
Posted on Jan 7, 2024
The hotel is right opposite 2 big malls with everything you need. There’s also restaurants around the corner so food is easily available. Hotel room is spacious and I like the orange scented toiletries! It’s near the train station that links to the city lines.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
seyma_laurent_
City Rhythm (Mini Fridge + TV Projection)
Stayed in Apr 2023
Business traveller
5 review
10/10
Outstanding
Posted on May 15, 2023
The room was very clean and the location is perfect, everything around is nice Anything you need the service will be there to help you, I have loved this stay a lot.
Response from Property: 深情不及久伴,厚愛無需多言!在桔子心中最重要的事情就是您住得滿意,您的一句讚美,不僅温暖了我們客房大姐也激勵了桔子做好優質服務的動力!桔子期待您的再次光臨哦!!
M527057****
Dyeing China
Stayed in Feb 2024
Travelling with friends
12 review
10/10
Outstanding
Posted on Mar 24, 2024
The room is very clean and tidy, the bed is very soft, it is very close to T16, it is very convenient for eating and shopping, the auntie is also very active in cleaning, even if she says there is no need to clean, she will still call to ask if you want to add anything, the service is great👍🏻
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xiaoju and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Xiaoju is committed to providing you with a cordial and thoughtful stay experience, and sincerely looks forward to your visit again!
M326572****
Childlike (Mini Fridge + TV Projection)
Stayed in Feb 2024
Travelling with friends
7 review
7.5/10
Posted on Mar 6, 2024
Booked Yuqu, the lighting is dim, but overall it's OK. Didn't upgrade, saying there's no quiet room. Didn't change the quilt or bedsheets during cleaning the next day. Breakfast is average. Hygiene: average Environment: average Service: average
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and sharing your experience! Thank you for your valuable comments. We have reported your questions to the relevant departments. It is the responsibility of all branch staff to provide warm and thoughtful service to every guest staying in the hotel. We sincerely look forward to your visit again!
Youguangcengliang
Selected 2-bed Room
Stayed in Jan 2024
Family
35 review
10/10
Outstanding
Posted on Feb 15, 2024
The hotel is in a good location, opposite to K16. It is very suitable for shopping and eating, and has a high cost performance. ....! ...............
Original textTranslated by Google
Response from Property: Dear guest, hello! Xiaoju is very happy for your compliment and wishes you a good mood every day.
[wa]Jm
City Rhythm (Mini Fridge + TV Projection)
Stayed in Jan 2024
Couple
10 review
2.0/10
Posted on Feb 13, 2024
Booked a total of two nights, checked in on the first day: looked at the room type Ctrip has confirmed that the room type can be upgraded for free, asked the hotel front desk if it can be upgraded, the reply is that the room occupancy rate is high during the Spring Festival and it cannot be upgraded. After arriving in the room, put down the luggage and went out. After returning to the hotel at night, because I had to get up at 7 o'clock the next morning to go out, I hoped to take a shower and go to bed early. The shower water was cold and I couldn't take a shower. After communicating with the front desk, they said that someone had been arranged to repair and boil water, and it should be available in half an hour. It was already 10:45 in the evening. Because we couldn't wait, we communicated with the front desk again and they said that we could arrange to check in at other hotels, but we didn't know what time it would be if we had to go through so much trouble. We chose to wait a little longer. At 11 o'clock in the evening, the water was finally a little hot, so we took a shower. During the shower, we found something like a stone on the ground, so we took a closer look. If we didn't look, we wouldn't know. It turned out to be a pile of ****. We went to the front desk to solve the problem again. After communication, they said it was dog ****. They promised to change our room. It was almost 12 o'clock, we didn't want to We agreed to stay so late that it would delay the next day's trip, so the problem came. We were given a refund for the first day's room fee when we moved to the Zen Sound Room. Since you already have the room, you didn't upgrade us when we checked in. You didn't change our room because the shower water was not hot (you had to arrange for us to go to another hotel). After changing the room, the pillow was full of fluff, and it was obvious that it had not been changed. It was very late and we just went to bed without doing anything. We went out early the next morning and returned to the hotel at night. We checked whether the pillowcase had been changed. The same fluff was in the same position. We thought it was a free day, so we had to check out on the third morning (I didn't even want to write a review until now). We went to have breakfast before checking out. Unfortunately, it was full of people. We asked the restaurant staff to pack us a portion and leave. They said there was no take-away box, only plastic bags. Later, they didn't even give us the plastic bags. They said that we had to find a seat by ourselves. The attitude was very bad. We had asked before (there were people), and the waiter looked for us and there was no seat, so we didn't eat there. This hotel is hard to describe. The facilities are old and the toilet is very broken.
Original textTranslated by Google
Response from Property: Dear customer, hello! Thank you for your valuable comments! We will definitely review our shortcomings and actively correct them. We will try our best to satisfy you. We welcome your supervision! Thank you!
320807****
Xiaoshiguang
Stayed in Jan 2024
Family
13 review
10/10
Outstanding
Posted on Feb 12, 2024
It is near the Bayi Bridge, which is convenient for watching fireworks at night. It takes about 10 minutes to drive to Tengwang Pavilion.
Original textTranslated by Google
Response from Property: I only believe in you, in all the land and sea, for eternity. From now on, I won't wait for anything else, just the green light, the rain will stop, and you will come again...(*^__^*)
M37167****
Xiaoshiguang
Stayed in Jan 2024
Couple
10 review
10/10
Outstanding
Posted on Feb 5, 2024
Very good, comfortable mattress, large room, good view. Drinks in the refrigerator are drinkable, takeaways are delivered to your door by a cute robot. Type of trip: Going home to visit relatives.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xiaoju and sharing your stay experience! We look forward to seeing you again!
300007****
Xiaoshiguang
Stayed in Dec 2023
Business traveller
111 review
10/10
Outstanding
Posted on Jan 27, 2024
Helped me upgrade the room, thank you very much! The subway is very close, about 200 meters, and there are many restaurants nearby, many choices. The room is very good and clean, the breakfast is good and rich, a small shortcoming is that there is no rice noodles at 9:10 in the morning. I can stay here again in the future.
Original textTranslated by Google
Response from Property: Dear guests, hello! A knowing look, a warm greeting, we look forward to meeting each other. No matter where you go, Xiaoju will always be there.
Miliceng
Selected 2-bed Room
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Jan 26, 2024
The service is very good. I left my earrings at the hotel and they helped me bring the box back.
Original textTranslated by Google
Response from Property: Dear guests, hello! The sun shines on you, the memories accompany you, and Xiaoju will always wait for you.
Xiaoguizu00
Xiaoshiguang
Stayed in Dec 2023
Family
3 review
10/10
Outstanding
Posted on Jan 7, 2024
Every time I stay at the Orange Hotel, I am amazed. This time when I came to Nanchang, I specially booked the Orange Hotel, which is convenient for Jiangxi Museum, Qiushui Square and Nanchang Ship. There are large shopping malls and subway stations around, which are very convenient for eating, drinking and playing. The hotel is still very clean. The front desk guy helped to upgrade the room type because the window is close to the construction site. He also specially asked for an apology card and earplugs in the room. It's very thoughtful~ Big Orange Hotel is the first choice for travel and has never been disappointed
Original textTranslated by Google
Response from Property: Dear, Xiaoju is glad to have you accompany us on the road ahead. Thank you for your support. Huazhu will upgrade its safe stay again: 26 cleaning steps + 6 disinfection steps for guest rooms, contactless service, online room selection, and remote consultation. Just to protect your safety and rest assured.
Nikanyiketaiyang🌞
Xiaoshiguang
Stayed in Nov 2023
Couple
30 review
10/10
Outstanding
Posted on Dec 10, 2023
The room was great. The front desk service was very good. The hotel location was good. There was a big shopping mall opposite and next to the subway station. Satisfied
Original textTranslated by Google
Response from Property: Dear guests, hello! Thousands of words cannot compare to your recognition. Xiaoju cherishes the opportunity to meet you and looks forward to your coming again!
Jxianshengs
Xiaoshiguang
Stayed in Nov 2023
Business traveller
14 review
9.0/10
Great
Posted on Dec 4, 2023
The environment is not bad, but there is still a strange smell in the bathroom of the room. It may not be because of the non-smoking floor. But shouldn't the hotel be non-smoking now? There is a hair where the toiletries are placed. You still need to pay attention to sanitation and cleaning. The toilet lid is too loud when it is put down without damping. The experience is not very good. I hope it can be improved. The view of the hotel room is good. The front desk also gave an upgrade. The service is still very good. Recommended
Original textTranslated by Google
Response from Property: Dear guest! Thank you for your review. Your opinion is very important to us. Detailed service has always been our focus for a long time. We are glad that you can remind us in time and look forward to your visit again!