No. 1555 Yanjiang North Avenue, Donghu District, Nanchang, Jiangxi, ChinaView hotel details
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Guest Reviews of Hampton by Hilton Nanchang Tengwang Tower
9.2/10
Very Good
5185 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(5185)
Positive reviews(5034)
Reviews with photos/video(1357)
Delicious breakfast(959)
Friendly front desk staff(547)
Fantastic river view(476)
Convenient parking(172)
Perfect for business trips(106)
Tasty restaurant(105)
Delicious buffet(33)
Easy to call taxis(33)
Negative reviews(151)
JernWang
Deluxe River-view Family Room
Stayed in Nov 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Jan 4, 2026
The hotel located on the riverside, with the high glass window, we can enjoy the river view from our room. Staffs are very friendly and full of service-minded.
Response from Property: 首先感謝您花費寶貴的時間在此留下您的點評,我們十分高興看到您滿意此次的入住體驗。歡小朋歡迎您在不久的將來再次光臨我們酒店,希望下次可以拿到您的滿分好評喔
Guest User
Superior Queen Room
Stayed in Nov 2025
Business traveller
48 review
10/10
Outstanding
Posted on Dec 6, 2025
This hotel is right by the river with fantastic views. The breakfast was good and the service was excellent all around. Everything was great! I'll definitely choose to stay here again next time I'm in Nanchang. The gym is pretty good too. I'd recommend taking a walk around.
Original textTranslated by Google
Response from Property: Wuhu~~ Seeing your wonderful review gives me so much motivation! Thank you for your stay; your satisfaction is our constant pursuit, and your feedback is like a driving force, keeping us motivated every day! Wishing you and your family a happy life~~ We will continue to strive for excellence and look forward to your next stay~~-------- Huan Xiaopeng, feeling so happy
Fritz7777
Cozy Queen Room
Stayed in Dec 2025
Couple
27 review
8.5/10
Very good
Posted on Jan 9, 2026
Staff helpful. Usual good brand with generous inclusions. Workmanship of room like most buildings in Nanchang a bit rough, eg noise from window not shutting completely. Location was not really close to anything of interest.
Response from Property: Dear Guest, thank you so much for your recognition of our staff's service! It's our greatest joy to have you experience such a warm and attentive service. Regarding the room details you mentioned, we have noted them down and will arrange for repairs and rectification immediately. Furthermore, our group's Tengwang Pavilion branch is located in the heart of the old city, only 3.2 kilometers from the Tengwang Pavilion scenic area (approximately an 11-minute drive), and about 4 kilometers from Wanshou Palace and the Art Museum. Detailed tourist guides are also available in the lobby for your convenience. We look forward to your next visit and wish you a pleasant stay!
Naren786
Superior Queen Room
Stayed in Oct 2025
Family
46 review
8.5/10
Very good
Posted on Nov 17, 2025
I always enjoy staying at Hampton with family. It's value for money.
Response from Property: 首先感謝您花費寶貴的時間在此留下您的點評,我們十分高興看到您滿意此次的入住體驗。歡小朋歡迎您在不久的將來再次光臨我們酒店,希望下次可以拿到您的滿分好評喔
Xiong Zhengpeng
Cozy Queen Room
Stayed in May 2025
Family
3 review
8.5/10
Very good
Posted on Jun 9, 2025
A good location next to the Gan river! Good view! Breakfast is good although it could have more choices. Staff are polite and helpful. Cons: there is almost no facility nearby within 5-10mins walking distance such as restaurants, shops. Our TV controller had no battery although the staff came to replace it when called. One in-room phone didn’t work.
Response from Property: 親愛的小主:您好!小朋來了,開心的來了,我們接待的不僅僅是客人,是來自遠方的朋 友。非常感謝您對 希爾頓歡朋酒店的喜愛,也感謝您對我們酒店的服務設施以及產品的認可。您的認可是對我們全體工作人員最大的支持,我們會一直 期待您回家哦~-------------默默 等您回家的歡小朋
Response from Property: 神采奕奕的歡小朋收到您的肯定- -整天都是元氣滿滿呢!感謝您對歡小朋的肯定,有一種遇見不曾邀約,卻心有靈犀;有一種目光不遠不近,卻一直守望;山水相逢相約陌上,您明媚的笑臉,是歡小朋心中傾城的暖,你在,我在;你懂,我懂;讚美不用含蓄,表白不用掩蓋,趁時光未老,趁陽光正好,愛我請大聲説出來~歡小朋感謝有您------------愛你如初的歡小朋
Guest User
Deluxe River-view Queen Room
Stayed in Nov 2024
Couple
7 review
7.0/10
Posted on Dec 12, 2024
Hotel is relatively new. Restaurant operates only for BF and lunch. Nothing else ! Hotel operates this restaurant more like a staff canteen. BF is good.
Staff is generally helpful. But their English low proficiency limited staff ability to communicate. They extended our check out time without much problem.
Response from Property: 感謝您抽出時間分享您的入住體驗!我們非常高興得知您對酒店的整體印象良好,特別是早餐和員工的服務態度。對於您提到的餐廳衹提供早餐和午餐的問題,我們會認真考慮客人的需求並探索擴展餐飲服務的可能性。同時,我們也會加強員工的語言培訓,提高溝通能力,以便更好地服務來自不同國家的客人。我們很高興能為您延長退房時間,並感謝您對此表示理解。如有其他建議或期望,歡迎隨時與我們聯繫。您的反饋對我們至關重要,將幫助我們不斷改進和提升服務質量。期待您再次光臨我們的酒店,祝您一切順利!
Guest User
Deluxe River-view Queen Room
Stayed in Feb 2024
Solo traveller
4 review
8.0/10
Very good
Posted on Apr 4, 2024
Great view on the river, but they should really clean the windows. No wardrobe to store your clothes. Room is smaller than in other Hampton in Nanchang. Good breakfast. Small elevators. There’s nothing around if you want to eat and they don’t have the minimart as other Hamptons.
Response from Property: Thank you for choosing to stay at Hampton by Hilton Nanchang Tengwang Pavilion. Our service tenet is to provide guests with the best experience. We are deeply sorry that we failed to bring you a perfect accommodation experience this time. Your comments have been shared with the hotel team, and we will make further in-depth understanding and improvements. I hope to have the honor to serve you again and see the improvement of our service. I wish you a happy life!
Kevin Kemenar
Superior Queen Room
Stayed in Sep 2024
Couple
27 review
8.5/10
Very good
Posted on Oct 18, 2024
They location was ok, to far way, if you want go to city center you need calling taxi
Response from Property: 親親您好感謝您入住南昌滕王閣希爾頓歡朋酒店,咱酒店距離南昌滕王閣是3公里哦,打車大概10分鐘就能到達呢,距離八一廣場八一起義紀念館,有名的小吃街萬壽宮,珠寶街大致都是3公里左右哦。希望下次能夠讓您有一個更好的體驗,歡小朋期待您的下次入住哦 知錯能改的歡小朋
Guest User
Superior Queen Room
Stayed in Oct 2023
Business traveller
16 review
4.5/10
Posted on Feb 7, 2024
Location was okay. Easily accessible but services were bad with 2 employees thus long wait. Quite a lot of restaurants around. Old town centre.
Response from Property: 尊敬的客人,您好!非常抱歉給您帶來了不好的體驗,在您入住期間並未收到您的反饋,我們誠摯的接受您的任何建議,在這裏也對給您帶來的不愉快體驗説聲對不起,歡迎您隨時聯繫我們,告知我們的不足之處,祝您生活愉快,身體健康!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Other
10 review
4.0/10
Posted on May 14, 2025
I took my mother and I on a self-guided tour. Compared with the Hampton by Hilton in Changsha Wuyi Square, Guiyang, and Fuzhou, this is the hotel where I felt the least serviced. The air conditioning in the lobby was insufficient, there was no standard fragrance, the chairs were dirty, and the front desk staff did not smile when checking in. Because I had just come from Changsha, the Hampton Hotel there upgraded the room because it was off-season, so this time I asked if I could arrange it by the river. The answer was that the superior room we booked could only have a round view, and the deluxe room could only have a river view. This is understandable, but I felt that they were making excuses when they added that the river view room would be noisy if it was close to the road. If the front desk staff did not have the authority to upgrade, I could understand it, but this also precisely reflects that the hotel management is not good. There are not many people in the off-season, and the good reviews can be improved through service. Then there is no toilet seat, no reminder of where to eat breakfast, there are mosquitoes at night, and the mosquito repellent is useless. At 9:30 in the morning, they started to remind us that they were going to collect the food, and asked us to take more food. It felt a bit like rushing people. In general, there is no service, and they are trying to save costs everywhere. Compared with the one in Changsha May Day Square, it feels like falling from heaven. I don't recommend staying here. It takes 9 yuan to take a taxi from the subway station.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Hampton by Hilton Nanchang and taking the time to share your stay feedback. We always value the experience of every guest. We apologize for not meeting your expectations this time and have conducted a comprehensive review and improvement on the issues you mentioned. Regarding the service details you reported: 1. Regarding the lack of air conditioning and seat cleaning in the lobby environment, we have contacted the engineering department to repair the air conditioning system and strengthen the daily cleaning and maintenance of public areas to ensure a comfortable and clean environment. 2. I am sorry that the communication method of the front desk colleagues made you feel uncomfortable. We have conducted service awareness training for the team. In the future, we will pay more attention to the guest experience when explaining the room type policy, and flexibly provide upgrade options when conditions permit, rather than mechanical responses. 3. The hotel rooms are equipped with disposable toilet mats as standard. It was our negligence that we failed to replenish them in time. We have reviewed the staff on duty and comprehensively checked the room supplies process to eliminate such omissions. 4. Environmental maintenance and facilities: The lobby air conditioning, fragrance system and furniture cleaning have been fully overhauled. In the future, we will strictly implement the daily inspection system to ensure the comfort of public areas. The difference in experience between you and your family made us realize the lack of service consistency. The hotel management team attaches great importance to it. If you are willing to give us a chance to serve you again, please call Huan Xiaopeng. We will welcome you with a brand new look. Thank you again for your frank suggestions. I wish you and your family a smooth journey and a happy life!
Yanyan412
Cozy 2-bed Room
Stayed in Apr 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on May 14, 2025
This stay at the hotel was a very pleasant experience. The front desk staff upgraded our room for free. The room was comfortable and warm. The hotel staff were very warm and thoughtful. I highly recommend it.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your experience. We are honored to provide you with satisfactory service. Our colleagues have received your praise and will serve guests more attentively with your praise. Thank you very much! Hampton by Hilton Nanchang Tengwang Pavilion is committed to creating the most comfortable home away from home for all guests. We will do our best to continue to improve and look forward to having a more home-like experience when you visit again next time!
Anonymous User
Cozy Queen Room
Stayed in Apr 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on May 7, 2025
Room: Spacious room, comfortable mattress
Facilities: New hotel. Gym, self-service laundry, rich breakfast
Sanitation: Clean and hygienic
Environment: River view room with wide view
Service: Enthusiastic waiter
Original textTranslated by Google
Response from Property: Dear guest, thank you for your love for Hampton by Hilton Nanchang Tengwang Pavilion and for having a pleasant stay here. The hotel always tries its best to provide perfect hospitality, and we are very happy to see your praise for the hotel. Thank you again for your stay and evaluation, and we look forward to your visit again to experience the art of hospitality of Hampton by Hilton Nanchang Tengwang Pavilion.
Guest User
Comfy Queen Room
Stayed in Apr 2025
Other
7 review
10/10
Outstanding
Posted on May 4, 2025
The service is so professional! The front desk checked in super quickly, the room was spotlessly clean, and we were upgraded to a larger room. Living here, I feel very safe and will definitely come again next time! 👍
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Hampton by Hilton Nanchang Tengwang Pavilion. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit again! Hampton by Hilton wishes you a smooth work, good health and all the best.
Kaepufankuai
Deluxe River-view Family Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 5, 2025
The location is near the river, surrounded by new residential areas, residential areas and commercial buildings under construction. There is no subway. The nearest subway station is Shangshagou, about 1.9 kilometers away. It takes more than 25 minutes to walk. After that, we took a taxi to Yangming Park Station and then took the subway out.
Because we booked the river view, we can see the library, the provincial museum and the warships on the other side of the river. The environment is relatively quiet. There is a street nearby where you can have a late-night snack. It's a bit far to walk. You can take a taxi to locate the "Stupid Turtle" restaurant. I didn't try it due to the time constraints, but I feel it won't be worse than the Internet celebrity restaurant.
Hygiene: Very clean, the bedding has no odor and is dry. As expected, the Hilton series did not disappoint me. I touched the railings of the bedside table and the window, and there was no dust.
Facilities: A little old, but the overall design is simple, which is pretty good for Hampton level. The bathroom drains smoothly. The water size of the rain shower head is just right.
Service: 6 bottles of mineral water + 2 bottles of Coke are provided for the 3-person room every day. Fruits were also given on the first day of check-in. It is the kind of hotel where you can't see people, but you can feel the service everywhere. Supplies are replenished in time. Express delivery will be delivered to the room late at night. I like it.
I guess I didn't expect that there would be many people on the holiday for breakfast on the first day. I entered the restaurant at 9:30 and the food was not complete. I didn't eat bacon, but I ate mixed noodles and it tasted good. The taste of Western snacks is average. The quality of fruits is not bad. There are more hot dishes, maybe it's a personal habit. I don't like to eat stir-fried food early in the morning. The food was replenished in time the next day. However, the variety didn't change much, I guess I would get tired of it. I ate white sugar cake, which was very thoughtful.
The overall feeling is very good, more suitable for people traveling on business. The hotel has good sound insulation, and I can hardly hear the sound from the next room or the corridor.
The picture is room→square next to the hotel→nearest subway station.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your love for Hampton by Hilton Nanchang Tengwang Pavilion and for having a pleasant stay here. The hotel always tries its best to provide perfect hospitality, and we are very happy to see your praise for the hotel. Thank you again for your stay and evaluation, and we look forward to your visit again to experience the art of hospitality of Hampton by Hilton Nanchang Tengwang Pavilion.