Guest Reviews of Hilton Garden Inn Nanchang Honggutan
9.4/10
Outstanding
2769 review
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Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(2769)
Positive reviews(2732)
Reviews with photos/video(429)
Friendly front desk staff(837)
Easy to get around(269)
Delicious breakfast(213)
Convenient for shopping(129)
Close to metro(112)
Perfect for business trips(75)
Excellent afternoon tea(72)
Awesome gym(57)
Negative reviews(37)
Guest User
TWIN GUEST ROOM
Stayed in Apr 2025
Business traveller
32 review
9.0/10
Great
Posted on May 29, 2025
Comfortable room
Strange setting of bathroom
very nice breakfast
very friendly staff
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
TWIN GUEST ROOM
Stayed in Dec 2024
Couple
7 review
10/10
Outstanding
Posted on Jan 21, 2025
I would come here again. Good room good service good location. And the breakfast was very good
Response from Property: 尊敬的賓客,您好,感謝您在眾多的酒店之中選擇南昌希爾頓花園酒店,承蒙您的厚愛,願我們貼心的入住服務讓您感受到家的温暖,酒店位於紅谷灘CBD城市中軸網上,距離地鐵一號線衞東站步行五分鐘,房間配有完善的配套設施,温馨的住宿環境和豐盛的中式、西式早餐,願您有超值的享受!希望您能一如既往地喜歡希爾頓花園酒店,也希望希爾頓花園酒店會是您旅途上一道美麗的風景,期待與您的再一次相遇哦!
Anonymous User
TWIN GUEST ROOM
Stayed in Nov 2024
Couple
34 review
10/10
Outstanding
Posted on Dec 9, 2024
Very friendly staff, clean, quiet, and well appointed. Lots of restaurants and cafes very very close by, as well as a subway station.
Response from Property: 尊敬的賓客,感謝您下榻南昌紅谷灘希爾頓花園酒店。很高興看到您對酒店環境、服務、設施和衞生的好評。南昌紅谷灘希爾頓花園酒店地處紅谷灘CBD中心、距離地鐵一號線衞東站步行五分鐘,毗鄰萬達廣場、萬達購物中心,吃喝玩樂,一應俱全。同時位於酒店三樓的全日餐廳,為客人提供高品質的餐飲服務,歡迎您下次來體驗。您的滿意是我們的追求!期待您的再次光臨。
Erica koh
KING GUEST ROOM
Stayed in Mar 2024
Couple
9 review
7.5/10
Posted on Apr 27, 2024
Very near to a shopping market and food street where 90% of the restaurant sells steamboat ..
If you are getting cab service ,the taxi does not stop in front of the hotel lobby , which means you have to carry your own luggage 'out' . There was no bell boys to help with your luggage .
The hotel receptionist needed more training .
Well I was half lucky that I met '等等” she assisted us for a smooth check in ..
For the check out experience is was bad ..
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Nanchang Honggutan. We are sorry that we were unable to provide you with the high-quality service you deserve. We have reflected your feedback to the relevant departments of the hotel for follow-up improvements in order to provide you with truly high-quality services. Listening to guests' opinions can help us create the best customer experience. Thank you again for taking the time to give us your valuable suggestions. It is because of your feedback that we recognize our shortcomings instead of resting on our laurels in the field of service. We hope that you will come again soon so that we have the opportunity to provide you with the best experience.
Anonymous User
TWIN GUEST ROOM
Stayed in Feb 2025
Business traveller
2 review
10/10
Outstanding
Posted on Mar 4, 2025
Thanks Billie
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!南昌紅谷灘希爾頓花園酒店地處紅谷灘CBD中心、距離地鐵一號線衞東站步行五分鐘,毗鄰萬達廣場、萬達購物中心,吃喝玩樂,一應俱全。同時位於酒店三樓的全日餐廳,為客人提供高品質的餐飲服務,歡迎您下次來體驗。您的滿意是我們的追求!期待您的再次光臨。
Guest User
TWIN GUEST ROOM
Stayed in May 2023
Business traveller
9 review
10/10
Outstanding
Posted on Jun 19, 2023
Very nice to stay, clean and good view
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to us and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Tan Kian Chong
ACCESSIBLE ROOM
Stayed in Oct 2023
Business traveller
8 review
10/10
Outstanding
Posted on Dec 25, 2023
Nice hotel
Response from Property: 尊敬的賓客,感謝您下榻南昌紅谷灘希爾頓花園酒店。很高興看到您對酒店環境、服務、設施和衞生的好評。南昌紅谷灘希爾頓花園酒店地處紅谷灘CBD中心、距離地鐵一號線衞東站步行五分鐘,毗鄰萬達廣場、萬達購物中心,吃喝玩樂,一應俱全。同時位於酒店三樓的全日餐廳,為客人提供高品質的餐飲服務,歡迎您下次來體驗。您的滿意是我們的追求!期待您的再次光臨。
Guest User
TWIN GUEST ROOM
Stayed in Mar 2024
Business traveller
1 review
10/10
Outstanding
Posted on Apr 23, 2024
sarah
Response from Property: 尊敬的賓客,您好,感謝您在眾多的酒店之中選擇南昌希爾頓花園酒店,承蒙您的厚愛,願我們貼心的入住服務讓您感受到家的温暖,酒店位於紅谷灘CBD城市中軸網上,距離地鐵一號線衞東站步行五分鐘,房間配有完善的配套設施,温馨的住宿環境和豐盛的中式、西式早餐,願您有超值的享受!希望您能一如既往地喜歡希爾頓花園酒店,也希望希爾頓花園酒店會是您旅途上一道美麗的風景,期待與您的再一次相遇哦!
HansonZh
KING DELUXE ROOM
Stayed in Apr 2025
Couple
7 review
10/10
Outstanding
Posted on May 19, 2025
The service attitude of Xiao Wang at the front desk was very good. The room type was upgraded. The hotel environment was good and the breakfast tasted very good. The transportation nearby was convenient. I will stay here again next time. Recommended!
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Hilton Garden Inn Nanchang among many hotels. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. The hotel is located on the central axis of Honggutan CBD city, a five-minute walk from Weidong Station of Metro Line 1. The rooms are equipped with complete supporting facilities, warm accommodation environment and rich Chinese and Western breakfast. May you have a great value! I hope you will like Hilton Garden Inn as always, and I also hope that Hilton Garden Inn will be a beautiful scenery on your journey. I look forward to meeting you again!
Taotaoxiaopangzhi
TWIN GUEST ROOM
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 5, 2025
This Hilton hotel is very convenient for transportation, and it takes only 5 minutes to get to Weidong subway station. The front desk Xiao Wang provided very good service, upgraded the room for free, and provided welcome fruits and small gifts, afternoon tea, a large room, and a rich breakfast.
Original textTranslated by Google
Response from Property: Dear guests: Thank you for staying at Hilton Garden Inn Nanchang Honggutan and for your support and love for us. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work, and making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with 65-inch large-screen TVs and free high-speed WIFI, making them the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
DaisyTan
TWIN GUEST ROOM
Stayed in Apr 2025
Solo traveller
3 review
10/10
Outstanding
Posted on May 7, 2025
The overall room size is good, the service staff is friendly, the front desk Xiao Wang is considerate to contact the room requirements by phone, and prepares fruits and specialty gifts in advance. There is also a simple afternoon tea for members who stay. It is a pleasant travel and accommodation experience.
Environment: The surrounding transportation and catering are very convenient, quiet in the bustling city
Facilities: The front desk is on the third floor, please ask the staff to ask the robot to deliver the takeaway, and the gym and laundry room are complete
Service: The brand service level is online, except that the breakfast category is a little less
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
TWIN GUEST ROOM
Stayed in Mar 2025
Business traveller
109 review
9.5/10
Amazing
Posted on Apr 19, 2025
The room is very spacious, decorated in a modern style, the pillows are very comfortable, and there are desks, tea tables, and sofas. The breakfast variety is not large but nutritious and can meet our needs. It is next to Wanda Plaza and close to the subway station, so it is very convenient to travel. I would like to continue staying here if I have the chance!
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Hilton Garden Inn Nanchang among many hotels. Thank you for your kindness. May our considerate check-in service make you feel the warmth of home. The hotel is located on the central axis of Honggutan CBD city, a five-minute walk from Weidong Station of Metro Line 1. The rooms are equipped with complete supporting facilities, warm accommodation environment and rich Chinese and Western breakfast. May you have a great value! I hope you will like Hilton Garden Inn as always, and I also hope that Hilton Garden Inn will be a beautiful scenery on your journey. I look forward to meeting you again!
Guest User
TWIN GUEST ROOM
Stayed in Mar 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 7, 2025
The most considerate hotel I've ever stayed in! Kelly at the front desk helped arrange the room in advance, very enthusiastic! The front desk checked in quickly and upgraded the room type considerately. The room is warmly decorated, comfortable, bright and clean, with full details. The laundry room and gym are both 24-hour self-service and free, and there are robots delivering takeout! There is also afternoon tea ☕️ breakfast with freshly made local specialties, the experience is excellent, full score recommended!
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at Hilton Garden Inn Nanchang Honggutan. We are glad to see your good comments on the hotel environment, service, facilities and hygiene. Hilton Garden Inn Nanchang Honggutan is located in the center of Honggutan CBD, a five-minute walk from Weidong Station of Metro Line 1, adjacent to Wanda Plaza and Wanda Shopping Center, where you can eat, drink and have fun. At the same time, the all-day restaurant on the third floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time. Your satisfaction is our pursuit! Looking forward to your visit again.
Jiexi
TWIN GUEST ROOM
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 5, 2025
Located in Nanchang CBD, very close to the subway station
There are shopping malls and coffee shops around, and the hotel also provides free afternoon tea
The room is large, clean and comfortable
The breakfast is rich and tastes good
The service is professional and enthusiastic, especially Annie, who is very considerate and kind
Thinking very carefully of the guests
Original textTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
ACCESSIBLE ROOM
Stayed in Feb 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Mar 28, 2025
The hotel enjoys a superior geographical location, being located in the core business district of Wanda and convenient for subway travel. The service provided by Miss Wang at the hotel front desk was amazing 👍Originally booked for 4 nights, but my friend didn't arrive until the next morning. The lady took the initiative to contact me and let me refund one day's room fee, which was very considerate! Next time, when friends come to visit, Hilton Garden Inn will be the first choice.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Hilton Garden Inn Nanchang Honggutan is located in the center of Honggutan CBD, a five-minute walk from Weidong Station on Metro Line 1. It is adjacent to Wanda Plaza and Wanda Shopping Center, where you can find everything you need for eating, drinking and entertainment. At the same time, the all-day restaurant on the third floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time. Your satisfaction is our pursuit! We look forward to seeing you again.