Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station) Reviews
Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)
5F, Guyang Century Building, 600 Zhujiang Road, Xuanwu District, Nanjing, Jiangsu, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Moya Platinum Hotel -PresidentialtPalacelPontoontoon subway station)
8.9/10
428 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.9
Service9.1
Cleanliness9.0
Filter by:
Sort by:
All reviews(428)
Positive reviews(392)
Reviews with photos/video(185)
Classy environment(44)
Average sound insulation(42)
Easy to get around(41)
Friendly front desk staff(28)
Large rooms(26)
Close to metro(14)
Perfect for business trips(6)
Many dining options(2)
Negative reviews(36)
Guest User
Smart Luxury Home
Stayed in Aug 2024
Family
4 review
8.5/10
Very Good
Posted on Sep 11, 2024
Nice pretty room, automation is very cool. The entrance in the palace is not as nice. Girl at the reception was very nice.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Selected Family Room
Stayed in Jun 2024
Family
3 review
10/10
Outstanding
Posted on Jul 23, 2024
yi' ping
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
LORENZO
Cozy Queen Room
Stayed in Jul 2024
Business traveller
11 review
7.0/10
Posted on Oct 25, 2024
Clean room.
Unfortunately sometimes there is a bad smell from the toilet.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Medhav
Cozy Queen Room
Stayed in Apr 2024
Travelling with friends
10 review
7.5/10
Posted on Aug 1, 2024
Great location at Nanjing. Easy access to metro station. Lot of food option around
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
grant Evers
Selected Triple Room
Stayed in Mar 2024
Travelling with friends
3 review
10/10
Outstanding
Posted on May 14, 2024
It was a fun time in Nanjing and we really enjoyed our time there.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Nino
Superior 2-bed Room
Stayed in Feb 2024
Travelling with friends
26 review
10/10
Outstanding
Posted on Mar 30, 2024
Perfect base for exploring Nanjing
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Smart Luxury Home
Stayed in May 2025
Other
2 review
1.7/10
Posted on Jun 22, 2025
Hygiene: Very bad, I don't want to say more, there are things left by the previous tenant
Environment: The soundproofing is terrible, I can hear the doorbell of the neighbor clearly, and I can hear the normal volume of the conversation of the neighbor
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Smart Luxury Home
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 20, 2025
The location is very good. It is very close to nearby scenic spots. It is very close to the Presidential Palace and Jiming Temple by taxi. It is also very clean. Everything you need is provided. The hotel is also easy to find. You can take a taxi directly there. You can go downstairs and have a look at the food when you are free at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing to stay at Muya Platinum Hotel among thousands of hotels. Your trust and affirmation are our tireless pursuit. Xiaomu will continue to do well and look forward to your visit again. I wish you a happy life and everything goes well!
Guest User
Smart Luxury Home
Stayed in Feb 2025
Travelling with friends
20 review
9.5/10
Amazing
Posted on Apr 4, 2025
The hotel is 9 minutes away from Fuqiao Station. There are not many restaurants nearby. There is a karaoke bar downstairs. We could only vaguely hear singing in the room we stayed in at night. Maybe the location of the room was not right for karaoke bars.
Original TextTranslated by Google
Response from Property: Every encounter is our destiny. Your affirmation is like a spring breeze that warms my heart. We look forward to your visit again to continue our beautiful service chapter!
Guxuqing
Superior 2-bed Room
Stayed in Jan 2025
Solo traveller
51 review
10/10
Outstanding
Posted on Feb 27, 2025
This time I came to Nanjing for a trip alone. This hotel has a very nice environment and complete facilities. It is one of the better hotels I have stayed in. It is very cost-effective and has convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. We will pay attention to your suggestions and strive to do better to satisfy you.
Fengjingjiuzailushang
Smart Luxury Home
Stayed in Nov 2024
Family
10 review
4.0/10
Posted on Dec 15, 2024
The hotel is in a great location, only a 10-minute walk to the Presidential Palace. However, the accommodation environment is really disappointing. The room is large and the bed is soft, but there are dead flies on the wall and no one has dealt with them. The disposable slippers smell of plastic, and the sound insulation is very poor. The people in the next room were exercising and howling like ghosts and wolves, which was very embarrassing. The windows are sliding and basically not sealed, and you can see the corridor when you open them. You can hear people talking and walking back and forth clearly. The most important thing is that I don't know if there is a KTV or a slow-rock bar upstairs. The noise is so loud that people can't sleep well all night and have no energy to play the next day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Olga Dmi
Smart Luxury Home
Stayed in Oct 2024
Family
18 review
3.0/10
Posted on Dec 2, 2024
It's dirty, they don't clean the room, they just change the towels.
DISGUSTING STENCH from the toilet (room 502). It feels like you're sleeping in a public toilet!! Do something about it. It's not even a sewer smell, it's a constant smell of urine!!
Never come here again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 23, 2024
The room is spacious, clean, tidy and comfortable. It is not far from the Presidential Palace and the price is affordable. The only drawback is that the noise is too loud at night. It feels like the sound of the central air conditioner's external unit, which affects sleep!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Feb 2025
Solo traveller
12 review
8.2/10
Very Good
Posted on Mar 9, 2025
Stayed here twice, the first time was on a weekday, so it was okay. The second time I came with friends, it was so noisy on Saturday and Sunday, I could still hear the noise from the KTV next door at 3 am, and the noise in the corridor was also very obvious
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. For the noise issue you raised, we have prepared a variety of solutions for guests who are particularly sensitive to sound. If you did not get enough rest, you can tell the front desk and we will extend your check-out time to 14:00. We also have care cotton swabs and earplugs at the front desk. You are welcome to visit again. Have a nice trip!
Guest User
Selected Triple Room
Stayed in Jul 2024
Family
36 review
5.0/10
Posted on Aug 13, 2024
Facilities: Old. The triple room only provides toiletries for two people. Did you forget it?
Hygiene: There were snails on the sheets that were just changed🐌, alive! There are still stains on the quilt cover that have not been cleaned, and there is still dust on the clothes hangers.
Environment: Close to the lower reaches of the Qinhuai River, close to the Presidential Palace, only a ten-minute walk away.
Service: Still very polite.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!