Building 5, Kairun Jincheng, 132 Zhongshan Road (Zhongshan Lu) . Front desk is in Room 606, 6F, North Lobby., Xuanwu District, Nanjing, Jiangsu, 210000, ChinaView Hotel Details
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Guest Reviews of No.5 Kairun Apartment Hotel
6.8/10
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.9
Amenities6.7
Service7.0
Cleanliness6.7
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All reviews(69)
Positive reviews(57)
Reviews with photos/video(7)
Great service(12)
Awesome rooms(9)
Awesome stay(8)
Easy to get around(5)
Convenient location(5)
Great value for money(4)
Close to metro(2)
Negative reviews(12)
Guest User
Premium 2-bed Room
Stayed in Sep 2024
Family
8 review
8.5/10
Very Good
Posted on Oct 17, 2024
The hotel located near Zhujianglu metro station exit 3, check in on the 6th floor but you need to contact their staff which stand by at security desk on the ground floor
Response from Property: Thank you so much for sharing your check - in experience! We're glad you found our location near Zhujianglu metro station convenient. Regarding the check - in process, we do have the front - desk staff waiting at the security desk on the ground floor to assist guests. This is to ensure a smooth and efficient check - in for everyone. We hope you enjoy your stay with us and look forward to serving you again!
Guest User
Premium Family Room
Stayed in Nov 2023
Travelling with friends
22 review
10/10
Outstanding
Posted on Jan 6, 2024
Everything went good, the place was clean and comfortable, we had a nice stay.
Response from Property: Dear guest, we are very glad to hear that everything went well and you found the place clean and comfortable, and you had a pleasant stay. Thank you very much for your feedback. We will continue to strive to maintain high standards and provide even better experiences for our guests. We look forward to welcoming you back in the future!
M571614****
Standard Queen Room
Stayed in Jan 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 23, 2025
The service was excellent
Hygiene: Very clean
Environment: Very good
Facilities: Very complete
Original textTranslated by Google
Response from Property: Thank you very much for your five-star rating! It is our greatest honor to make you feel comfortable staying at Kairun No. 5 Hotel Apartment. We have been working hard to create a home-like warm experience for every guest. We look forward to your next visit and will continue to provide you with quality service!
Wangshenli ilei
Premium 2-bed Room
Stayed in May 2024
Family
6 review
10/10
Outstanding
Posted on Jun 23, 2024
The room was very comfortable and very clean. There is Deji Mall below the hotel, which is very convenient. It's also convenient to call a taxi. You can reach the subway station in a few steps, and there are also bus stops nearby.
Original textTranslated by Google
Response from Property: 感謝您的五星認可!我們一直努力將貼心服務融入每一個細節,讓您住得安心。期待您再次選擇凱潤5號,我們一定為您打造更完美的入住體驗!
Guest User
Premium 2-bed Room
Stayed in Aug 2024
Family
12 review
4.5/10
Posted on Oct 1, 2024
The staff were incredibly unfriendly. The employee bent one of our passports so badly when taking a photo that it is now broken. He had no insight into this. We are now stuck with the costs.
The agreed and paid room service did not take place. Here too, there was no reaction from the staff.
The tip of the iceberg was that when we left, our deposit, which we had paid in cash, could not be found. We almost missed our train until the employee borrowed the deposit from somewhere else.
All in all, extremely disastrous.
Original textTranslated by Google
Response from Property: Hello, dear guest! Thank you very much for your feedback and we apologize for the bad stay experience. If you are dissatisfied with our hotel, please tell our front desk and we will correct it in time. Please rest assured.
M250756****
Premium 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/10
Posted on Aug 13, 2024
The room smelled of dampness, the quilt and other items were not clean, and the pillows were yellow and extremely dirty. What they said about cleaning every day was to change the garbage bag in the bathroom, but nothing else was changed, let alone the rest of the hair. Really, apart from the good location, there are no advantages, very poor, not recommended
Original textTranslated by Google
Response from Property: 親愛的客人,您好!感謝您的入住。我們一直在關注每一位客人在入住時期的感受,同時積極提高自身的專業水平和服務標準。很抱歉,我們在某些地方做的仍不完美。對於您提出的反饋和建議,我們十分重視。我們會改進我們的不足之處,不斷進步。希望在您下次入住時能給您一個煥然一新的感覺!感謝您抽出寶貴的時間告知我們的不足,以便我們改進。我們願在您的關注中成長,衷心期待您的下次入住!
LittStrong
Delightful Business Double Bed Room (Bathroom Wet-dry Separation, LCD TV, Comfort Sleep)
Stayed in Apr 2024
Business traveller
4 review
9.5/10
Amazing
Posted on May 12, 2024
The apartment is located on Changjiang Road, close to Xinjiekou, with a good location and convenient transportation.
The serviced apartment is spacious and the room is clean and tidy
The landlord's service is very good, and the check-out is delayed until 2:30, which deserves a five-star rating
The only drawback: The hotel was delivered in 2015, and the facilities are a bit old
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your high praise for the many advantages of our apartment! The location of Changjiang Road is indeed excellent, and its proximity to Xinjiekou brings great convenience. The spacious space and clean and hygienic rooms of the serviced apartment can satisfy you, and we are also very happy. We are deeply honored to receive your five-star praise for the landlord's excellent service and thoughtful arrangements for late check-out. We will also pay attention to the issue you mentioned about the outdated facilities and consider updating and improving them at the appropriate time. Thank you again for your objective evaluation and recognition, and we look forward to your next visit!
Paiqiulaxiaochouyu
Delightful Business Double Bed Room (Bathroom Wet-dry Separation, LCD TV, Comfort Sleep)
Stayed in Jun 2024
Family
66 review
8.0/10
Very Good
Posted on Jul 5, 2024
Good location, convenient for traveling, shopping and going to scenic spots.
Original textTranslated by Google
Response from Property: 超開心看到您的好評!我們致力於為每一位客人提供舒適的住宿環境,您的認可就是對我們最大的肯定。下次來,我們會給您更貼心的服務!
M221038****
Premium 2-bed Room
Stayed in Mar 2024
Family
4 review
7.0/10
Posted on Apr 14, 2024
The two big beds are quite comfortable, the hotel is in a good location, and the rest is just so-so
Original textTranslated by Google
Response from Property: Thank you for your evaluation. We will try our best to improve if there are any deficiencies.
M523286****
Premium 2-bed Room
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 13, 2024
The room is in a good location, right next to Deji. The two beds are big enough for a family.
Original textTranslated by Google
Response from Property: Thank you for your 5-point praise!
Anonymous User
Premium Family Room
Stayed in Jan 2024
Family
55 review
2.0/10
Posted on Mar 1, 2024
I can’t comment because the hotel and the accommodation were not good. I originally wanted to stay for two nights, but unfortunately I found a new one the next day and it was very good.
Original textTranslated by Google
Response from Property: We are very sorry that our room did not give you a suitable experience. It should be that our room is not suitable for you. There are also many guests who give us 5 points of praise, and our room may be more suitable for them 🙂
205973****
Premium 2-bed Room
Stayed in Jan 2024
Family
6 review
10/10
Outstanding
Posted on Feb 25, 2024
It was a very happy stay experience. The management aunt and uncle were very enthusiastic. Seeing that there were elderly people traveling with us, they specially asked and cared about many things to pay attention to. Since I stayed in the room for three consecutive days, I didn't have to bother my aunt to clean it every day. I told her what I needed and she brought it immediately.
Original textTranslated by Google
Response from Property: Thank you for your 5-point praise.
PESTRIAKOV
Premium 2-bed Room
Stayed in Nov 2023
Travelling with friends
23 review
7.0/10
Posted on Dec 15, 2023
Excellent hotel to just spend the night. The room needs renovation, but it's ok, there is a washing machine, a microwave, a working shower.
Original textTranslated by Google
Response from Property: "A great hotel for an overnight stay. The room needs renovation, but it's OK. It has a washing machine, a microwave, and a working shower room." Thank you for your stay and review. We will wholeheartedly provide high-quality services to guests from all over the world.
M440596****
Delightful Business Double Bed Room (Bathroom Wet-dry Separation, LCD TV, Comfort Sleep)
Stayed in Aug 2024
Couple
4 review
5.7/10
Posted on Sep 15, 2024
I can only say it's average, not bad.
Original textTranslated by Google
Response from Property: 親愛的客人,您好!感謝您的入住。我們一直在關注每一位客人在入住時期的感受,同時積極提高自身的專業水平和服務標準。很抱歉,我們在某些地方做的仍不完美。對於您提出的反饋和建議,我們十分重視。我們會改進我們的不足之處,不斷進步。希望在您下次入住時能給您一個煥然一新的感覺!感謝您抽出寶貴的時間告知我們的不足,以便我們改進。我們願在您的關注中成長,衷心期待您的下次入住!
M228312****
Premium 2-bed Room
Stayed in Aug 2023
Family
4 review
10/10
Outstanding
Posted on Sep 16, 2023
The room is large and clean, the daily necessities are complete, and the boss is patient and enthusiastic! !
Original textTranslated by Google
Response from Property: Dear guest, I am very happy to receive your high praise for the room and the boss! You said that the room is large and clean, the daily necessities are complete, and the boss is patient and enthusiastic, which makes us particularly happy. We will continue to maintain and improve it so that every guest can feel comfortable and warm here. Thank you again for your recognition and praise, and we look forward to your visit again!