Pullman Nanjing Lukou Airport

Excellent location, especially for early morning flights or late-night arrivals. I've already recommended it to friends. The bedding is very soft, and the facilities are great.

Had an early morning flight, so decided to stay a night. My kids also wanted to watch planes take off and land. The room was spacious. Although civil aviation regulations prohibit opening balcony doors, we still had a clear view of the planes. The facilities are a bit dated, and the air conditioning wasn't very effective, making it quite hot. Hope they can improve that. I arrived too late to talk to the front desk, but their service was good during checkout, and they even asked for feedback and gave me a snack souvenir.

I had to change my travel plans last minute and picked this hotel. It's super convenient for catching flights, right in the middle of the airport terminal. The soundproofing is excellent, and they even have a pool that wasn't too crowded, so my kids had a blast. Plus, the hotel restaurant offers group deals, which is great value for money!

This time, my company arranged a meeting in Nanjing, and I chose the Pullman Nanjing Lukou Airport to avoid the hassle of traveling back and forth to the city center, which is perfect for business trips. When I arrived at the lobby, I had a lot on my plate, and Ian noticed I was in a hurry. He quickly helped me check in and also informed me about the location of the hotel elevators and fitness area. If I had any questions, he was very responsive. The room space was sufficient, and the desk was wide, making it convenient to work. The cleanliness was impeccable, with no hidden spots. The soundproofing at night was excellent, ensuring I wasn't disturbed by outside noise. The hotel's location is extremely convenient for getting to the airport, so there was no need to rush for my schedule the next day. The overall service was not over-the-top, just very practical experiences. This will be my top choice for business travel and layovers; the experience was great, and I will book it again next time I come to Nanjing.

Staying in Nanjing for a night during a family layover, we chose Pullman Lukou Airport to avoid the hassle of commuting to the city center. Upon entering the lobby, Ian, who checked us in, noticed we were with elderly family members and proactively slowed down his speech, explaining shuttle times and breakfast details meticulously. His warm and natural demeanor made us feel very comfortable. The room was spacious and spotlessly clean. The mattress was just right – neither too soft nor too firm – ensuring a comfortable sleep for both the elderly and children. The hotel's public areas had an elegant ambiance, and getting to the airport was incredibly convenient, saving us from having to rush early in the morning. Overall, there was no假惺惺（'insincere' or 'affected'）formality; the service was down-to-earth. It's suitable for both short family stays and business trips. We were very satisfied with this stay and will prioritize booking this hotel again if we pass through Nanjing in the future.

As a frequent business traveler to Nanjing, Pullman Lukou has always been one of my go-to hotels for layovers, and this stay was just as delightful as ever. When I went to the lobby to check in, IAN provided exceptionally thoughtful service. I had my work laptop and documents with me, and he proactively offered to look after them while patiently answering my questions about invoicing, handling everything efficiently and smoothly. The room itself was simply yet elegantly furnished, with an excellent wet/dry separation in the bathroom. The hot water was fast, and the bed was incredibly comfortable, allowing me to get a great night's sleep after a long day of work. The hotel's close proximity to the airport really reduces the stress of catching a flight, and the overall environment is quiet and peaceful. There's no excessive formality, just genuine, practical service, making it excellent value for money for business travelers. I highly recommend it to anyone flying, and I'll definitely be staying here again on future business trips.

I landed in Nanjing on a late-night flight and didn't want to travel back and forth to the city center, so I booked the Pullman Nanjing Lukou Airport directly. As soon as I entered the lobby, I experienced great service. IAN handled my check-in, and seeing how tired I looked, spoke at a moderate pace, without any unnecessary, complicated procedures, and quickly got me settled. He also thoughtfully informed me about breakfast times and reminded me about my flight schedule the next day, which was really heartwarming. The room was generally clean and tidy, the air conditioning cooled very well, and the bed was incredibly comfortable and helped me recover from my fatigue. The hotel's overall ambiance felt premium, and the public areas were also very quiet. Staying here for a layover was absolutely perfect, saving me the hassle of commuting back and forth. The overall check-in experience was very pleasant; the staff genuinely got things done and weren't just superficially polite. Friends on airport transfers can consider this hotel; I'll choose this one again next time I pass through Nanjing.

Honestly, when it comes to airport hotels, the biggest worries are noise and hassle. This one perfectly avoids both pitfalls. Right from the moment I checked into Pullman, I was impressed by the service in the lobby. Ian, one of the lobby staff, was incredibly friendly. I was completely clueless about directions and asked numerous detailed questions, yet he remained patient and helpful, even guiding me. The room was clean and tidy, and the double-pane soundproofing was amazing (yyds)! Once the windows were closed, it was completely quiet, ensuring a fantastic night's sleep. Being within walking distance of the terminal is a godsend for anyone catching a flight. The staff across the board were professional, and the entire check-in process was smooth and hassle-free. Definitely worth a five-star review!

Guest relations specialist Ian conducted a thoughtful follow-up call, patiently inquiring about the guest's experience during their stay. His service was meticulous and professional. The guest was extremely satisfied with the hotel overall, praising its tranquil and elegant environment, as well as the clean, spacious, and well-maintained public areas. The room hygiene was impeccable, the space was generous, and the soundproofing was excellent, allowing for a peaceful rest. Staff across all departments were friendly and efficient, promptly addressing any requests. The comfortable environment, coupled with attentive and thoughtful service, far exceeded expectations. The guest stated they would prioritize this hotel for future trips and highly commended Ian's diligent and responsible follow-up work, also expressing their intent to recommend the hotel to friends and family.