Atour Hotel (Nanjing South Railway Station)

Atour Hotel (Nanjing South Railway Station) Reviews

Atour Hotel (Nanjing South Railway Station)

Block D-2, Greenfield Window, No.8 Yupan West Street, Yuhuatai District, Nanjing, Jiangsu, ChinaView Hotel Details
Atour Hotel (Nanjing South Railway Station)
Atour Hotel (Nanjing South Railway Station)Atour Hotel (Nanjing South Railway Station)Atour Hotel (Nanjing South Railway Station)
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Atour Hotel (Nanjing South Railway Station) Guest Reviews

4.8/5
Excellent
2942 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2942)
Positive reviews(2901)
Reviews with photos/video(294)
Offers pick-up/drop-offs(295)
Delicious breakfast(282)
Friendly front desk staff(274)
Large rooms(220)
Quiet & comfortable(211)
Perfect for business trips(92)
Close to train station(59)
Good Internet(23)
Negative reviews(41)
Guest User
Executive City-View Twin Room (Mini Fridge + 65"Hd Projection)
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
As with other Atour hotels, the furnishing was new and the design up to date. The bedroom was spacious, the view was good. The amenities was good and there is nothing to complain about. The hotel even has free transport service to the railway station which make travelling easy.
Response from Property: 親愛的客人，非常感謝您的好評呀！南京南站亞朵酒店可不止有便利的接送站服務哦（接送站24小時隨時待命，發車時間安排合理，接站預約便捷）。咱這兒的健身房也很不錯呢，設備齊全且嶄新，不管您是想在旅途中保持鍛鍊習慣，還是簡單活動一下舒展筋骨，都能滿足需求。而且酒店的衞生狀況也堪稱一流，每一個角落都打掃得乾乾淨淨，住起來特別舒心。期待您再次光臨，我們會繼續把這些特色保持好，給您更好的體驗噠~
Guest User
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 24, 2024
This experience in Nanjing South Railway Station Atour Hotel was top-level!I was traveling in Suzhou with my family. The old man in my family accidentally fell in the bathroom. There was no response at that time. In the afternoon, we came to Nanjing again. When we went out the next day, the old man felt a little uncomfortable, so we returned to the hotel. In the afternoon, we lay in bed and couldn't move. Because we came to China to travel, we called the front desk to look for it. Ask for help. The little girl at the front desk was very enthusiastic to help us call the ambulance. When the ambulance arrived, she also helped the doctor to send my mother to the ambulance and asked if we needed to be accompanied by staff. However, due to the limited seats in the ambulance, the little girl took the initiative to add our WeChat so that we could contact her when we needed! The little girl at the front desk took the trouble to help us contact the ambulance and the Chinese embassy for three consecutive days! Thank you very much to the little girls at the front desk, and also to the leaders of Nanjing South Railway Station Atour Hotel. Thank you!
Response from Property: The happiest thing for Duoer is to see that you are satisfied. Duoer's home is not only a place to sleep, but also a place to give you the best experience. Thank you for your recognition of us. Duoer will not let you down, work harder, and look forward to your visit again.
Anonymous User
Superior Room (2 Beds)
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on May 23, 2024
10 stars for the staff if I could!! They were all super nice and helpful! The location is about 10-15mins walk from Nanjing South Railway station. Nothing much around but there's a 24/7 Lawson round the corner and the hotel serves a simple supper from 9-11pm every day. The only bad thing about this place is the lift. There's only 1 lift serving 8 floors and the sensor for the card is not that good.
Response from Property: The happiest thing for Duoer is to see that you are satisfied. Duoer's home is not only a place to sleep, but also a place to give you the best experience. Thank you for your recognition of us. Duoer will not let you down, work harder, and look forward to your visit again.
ISMET
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Oct 2024
Business travellers
2 review
3.7/5
Posted on Nov 6, 2024
Good, clean and convenient location. Price is high, could be more acceptable level. Breakfast is in normal standard
Response from Property: Dear guest, thank you so much for your kind comments! We're delighted to hear that you found our hotel to be good, clean, and conveniently located. It's always our goal to provide a comfortable and accessible experience for our guests.Regarding the price, we understand your concern. We continuously evaluate our pricing strategy to ensure that it offers the best value for the quality of service and facilities we provide. We'll surely take your feedback into account and work towards making it more acceptable in the future.As for the breakfast, we're glad it met the normal standard. However, we're constantly striving to improve and will look into ways to enhance the breakfast offerings to exceed your expectations.Moreover, we'd like to let you know that our hotel offers free shuttle service to and from the station. The shuttle to the station departs every 10 minutes, and during peak hours, it's every 5 minutes. And for pick-up from the station, it's available at any time. Also, when you stay with us, you can enjoy a free 30-minute blind massage.Thank you again for choosing our hotel and for sharing your valuable feedback. We look forward to welcoming you back for an even better experience next time!
jolland
Superior Room (2 Beds)
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The room is nice, clean, and roomy. The services are excellent. In particular, we would like to thank the young manager at the front desk who has been extremely friendly and helpful. The breakfast serves good tasty foods and has many choices. We also enjoy the free transport to/from the hotel to Nanjing South Metro station. This is extremely convenient as the subway is the main transport for us to sightseeing all the famous locations in Nanjing. We rate the hotel 10 and would definitely stay in the same hotel on our next trip to Nanjing.
Response from Property: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
Guest User
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Sep 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Good location, very close to Southern Nanjing Railway station. Provide free pickup. The front desk and driver are very helpful.
Response from Property: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
Alber
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Aug 2024
Couples
21 review
4.7/5
Amazing
Posted on Oct 1, 2024
We had a short weekend stay in Nanjing, very supportive staff - especially the driver of the pick-up service from the station did an outstanding job.
Response from Property: 感謝您對我們的認可，朵兒將繼續努力為您提供優質的服務體驗，酒店對所有的客人均免費24小時接送站服務，不讓您多走一步路，全程專車接送，在您到達酒店後，我們將為您提供免費半小時盲人按摩服務，緩解您旅途上的疲勞，給您最好體驗的地方，朵兒一定不會辜負您的信任，會更加努力，期待您的再次光臨。接送站時間：24小時 送站：酒店門口每10分鐘整點發車（高峯期每5分鐘發車）接站：隨時預約，零等待！歡迎選擇入住本酒店
NETTLE_star2
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Jul 2024
Business travellers
25 review
5.0/5
Outstanding
Posted on Nov 22, 2024
perfect for a buisness trip, i always book this hotel, the staff is always nice and willing to help
Response from Property: 哇哦，收到您的好評啦，真的特別感謝！您在南京南站亞朵酒店的這段入住體驗能這麼棒，就是對我們最大的鼓勵呢。我們酒店的免費接送站服務就是想給大家解決出行的後顧之憂，24小時不間斷哦，送站酒店門口10分鐘整點準時發車（高峯期就更快啦，5分鐘就走一趟），接站隨時能約，是不是超貼心呀。還有哦，入住送的半小時免費盲人按摩也很受歡迎呢，希望能讓您在疲憊的旅途中好好放鬆一下。歡迎您下次還來咱這兒呀，一定給您更優質的服務喲~
lyn
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Apr 2024
Travel with friends
3 review
4.5/5
Great
Posted on May 19, 2024
Loved the water pressure in the room.Staff are friendly and recommended us on where to go with map given.
Response from Property: 朵兒最開心的事情就是看到您能滿意~朵兒家不僅僅是睡覺的地方，更是給您最好體驗的地方。謝謝您對我們的認可，朵兒一定不會辜負您的信任，更加努力的工作，期待您的再次光臨
Conway
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Aug 2023
Solo travellers
39 review
5.0/5
Outstanding
Posted on Sep 26, 2023
The staff and manager were incredible. The room was perfect and the breakfast was excellent. I definitely will stay here again on my next trip to Nanjing !
Response from Property: The happiest thing for Doer is to see that you are satisfied. Doer's home is not only a place to sleep, but also a place to give you the best experience. Thank you for your recognition of us. Duoer will definitely live up to your trust and work harder. We look forward to your visit again.
Gopi Subramaniyan
Superior Room (2 Beds)
Stayed in Aug 2023
Business travellers
24 review
4.0/5
Very Good
Posted on Sep 20, 2023
The hotel location is good Staff are good The choice of food is not bad. Good stay,
Response from Property: 朵兒最開心的事情就是看到您能滿意~朵兒家不僅僅是睡覺的地方，更是給您最好體驗的地方。謝謝您對我們的認可，朵兒一定不會辜負您的信任，更加努力的工作，期待您的再次光臨！
Guest User
Executive Big Bed Room (Mini Fridge + Natural Cotton Bedding)
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Not much around hotel. Tisu quality should be improved. Breakfast is good.
Response from Property: The happiest thing for Duoer is to see that you are satisfied~ Duoer’s home is not only a place to sleep, but also a place to give you the best experience. Thank you for your recognition of us. Duoer will not let you down, work harder and look forward to your visit again.
Guest User
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Feb 2025
Business travellers
39 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The hotel is very close to Nanjing South Railway Station, about 7 minutes' drive away, and there is a free business car pick-up service, which is very considerate. The hotel is also well-equipped, with a rich variety of breakfasts and a wide range of travel accommodation options!
Original TextTranslated by Google
Response from Property: Wow, I received your good review. Thank you very much! Your great experience at Atour Hotel Nanjing South Railway Station is the greatest encouragement to us. Our hotel's free pick-up service is to solve your worries about travel. It is available 24 hours a day. The shuttle bus will depart on time at the entrance of the hotel every 10 minutes (even faster during peak hours, with a trip every 5 minutes). You can make an appointment at any time to pick you up. Isn't it super considerate? In addition, the free half-hour blind massage for check-in is also very popular. I hope you can relax during your tiring journey. Welcome to come here next time. I will definitely give you better service~
Meimeimeigeya
Superior Double Bed Room (Natural Cotton Bedding + Memory Pillow)
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 11, 2025
The room is OK. It is very big. You can take the bus right outside the door. It is very convenient. It is close to the scenic spot and the station. The service attitude is very good👍 The room comes with a lot of drinks and snacks. It is very good
Original TextTranslated by Google
Response from Property: Wow, I received your good review. Thank you very much! Your great experience at Atour Hotel Nanjing South Railway Station is the greatest encouragement to us. Our hotel's free pick-up service is to solve your worries about travel. It is available 24 hours a day. The shuttle bus will depart on time at the entrance of the hotel every 10 minutes (even faster during peak hours, with a trip every 5 minutes). You can make an appointment at any time to pick you up. Isn't it super considerate? In addition, the free half-hour blind massage for check-in is also very popular. I hope you can relax during your tiring journey. Welcome to come here next time. I will definitely give you better service~
Guest User
Executive Twin Room (Mini Fridge + Natural Cotton Bedding)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The Atour at Nanjing South Railway Station has the most enthusiastic front desk receptionist among all the Atour hotels I have stayed in. The guy always has a pleasant smile. What's special is that they have a pick-up service at the South Railway Station, which feels very good. I will stay here again next time I come to Nanjing~
Original TextTranslated by Google
Response from Property: Wow, I received your good review. Thank you very much! Your great experience at Atour Hotel Nanjing South Railway Station is the greatest encouragement to us. Our hotel's free pick-up service is to solve your worries about travel. It is available 24 hours a day. The shuttle bus will depart on time at the entrance of the hotel every 10 minutes (even faster during peak hours, with a trip every 5 minutes). You can make an appointment at any time to pick you up. Isn't it super considerate? In addition, the free half-hour blind massage for check-in is also very popular. I hope you can relax during your tiring journey. Welcome to come here next time. We will definitely provide you with better service~