Anonymous User
February 11, 2023
This stay was a disappointing experience. A family of three travelled, and booked this hotel after reading Ctrip's reviews. I want to say that the average score is 4.6 points, and I shouldn't step on the thunder, but the result is very disappointing...
1. When I booked the room, it was said that I could check in early at 12 o'clock, but we arrived after 3 o'clock, and the room was still being cleaned, and we had to wait for a while before entering the room.
2. It is said to be a parent-child room, but it is located on the first floor. The windows can be opened and face the parking lot. Especially at night, there is a big security problem, not to mention that the child's bed is placed next to the window.
3. Bathroom privacy is poor. There is a transparent glass between the room and the shower room (including the toilet), but only a curtain is used to block it. The curtain is on the side of the bed outside the bathroom. If the curtain is big enough and close to the glass, that’s fine, but the size is not big enough, there is a gap of 5-10 cm on the left and right, and there is a gap of 10 cm between the curtain and the glass, which cannot achieve a good shielding effect. This makes it completely impossible for people using the bathroom, or toilet, to relax. And when booking a room, the number of people and the age of the children are stated. This kind of masking effect is really bad.
4. The door of the shower room cannot be closed tightly, and the bath water will flow outside.
5. I booked a parent-child room, and said there were slippers and toiletries for children, but there were none at all... I called the front desk to ask for children's slippers, but I didn't get them after waiting for a long time; I called again and said that there were no more. If there is no more, you should take the initiative to tell us, right?
6 I originally booked for 2 nights, but it was really unacceptable. After discussing with my wife, I canceled it for one night and changed places to live...
7. After checking out early the next morning, a staff member called to apologize (it looked like a supervisor). He had a good attitude and said that he had packed breakfast and sent it to us, but it was a pity that we checked out; The general membership card, the whole series can be discounted in the future, I hope to add me on WeChat, but I refused. It's purely about things and not people.
If you are in a hurry for a business trip, you can consider this room; but if you are with your family, it is not recommended at all.
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