Yinweishanzainali2
December 3, 2023
The Chinese food in this hotel is very delicious! Simple dishes can also be done beautifully. In particular, the staff and managers of the Chinese restaurant are very dedicated and polite to the guests. It is recommended that friends in Jiangning come here for a dinner party!
This hotel offers great value for money! Free tickets to the amu*****t park, very affordable. The amu*****t park is nice.
The environment here is very beautiful, and the natural resources of Ginkgo Lake are very good.
The location here is far away from the city, and few guests come. Even on Saturday night, there are almost no people, so it is very quiet and is a good place for a niche vacation.
The room-related service here is poor. The staff are good at using rhetorical questions. I almost felt embarrassed to bother them, but the weather was too cold and the heating did not work at first. Three hours later. If it weren't for Ctrip's help, I would have stayed in a different star hotel.
There are very few customers here, so the staff is insufficient. The people facing customers are the most ordinary sanitation staff. I understand that they don't want us to come here and cause trouble. After all, they are not trained in hotel customer service. I also asked them for a heater. I was really sorry. Would it occupy the heater and make their staff freeze?
The hardware conditions here are generally good, the villas are well built, and the trees and landscape inside are pretty good! You can drive in, which is very convenient! But the facilities are old. I changed rooms and found that the coffee tables in the two rooms were not level. Not an exception.
The front lobby is not good. It feels like a farmhouse. There is only one staff member. There is no bathroom in the front lobby and there is no necessary hardware. It is definitely not up to the quality of a star hotel!
Overall, half good and half bad. As a farmhouse and B&B hotel, it is excellent, but it is seriously inconsistent with Ctrip's five-star or above star hotels!
Original TextTranslation provided by Google