Renaissance Nanning Hotel Reviews

great economical car hire, the car was brand new and is powerful and easy to drive, car was deliver to the airport.

Good location, a lot of restaurants can walk by, close to the concert stadium. Staffs are very polite and friendly.

Great, friendly and efficient service. Brilliant breakfast buffet for both western and Chinese selections. Very comfortable bed with a spacious room and lovely city views. Well stocked lobby bar downstairs with a great selection of wines, teas etc.

Overall the hotel is well organzied. Only staff not smart, careful and not detailed in mind. My stay extended one day, since cannot change the original booking (a 2 days stay), I made another one separately. Upon check in, reminded reception, and the gentleman did arranged my check in through out entire 3 days. Unfortunately, the assigned room at 19th floor (?) has bad smoke smell, thus I requested a change of room, at first the customer service lady on phone asked me to open window, and giving different kind of excuse and tried to refuse my request, after much request, she said she will arrange and will can me back. Which took 15-20mins and still no return call for updates, until I called again and finally got a change of room to 18th. another 2 bad experience were : 1) after changed room to 18th, only 2 days being arranged and on the 3rd day when I returned to room, my card was disabled and I had to go down to reception and got my card reactivated, where the girl did challenged me about my booking, said it's no record showing that I have 3rd day booking... 2) my booking is executive room, with free lounge service, after being moved to 18th, I am not able to access 19th to enjoy the lounge, and, I had to go down to reception, again... for the rest, overall service is OK, and the lounge is great.

The hotel is good ..cheap ..value for money and the lounge happy hour was good

Front Desk reception charged 1000 RBM to my card supposedly meant for pre authorization deposit ! When checking out , hotel manger lady helped with the booking of Didi and made a terrible mistake to input the wrong destination! Not sure why Nanning Renaissance had such unprofessional staff to represent their branding ! It was a huge slip up in view of the brand that the management should take a serious look into it ! My feedback was highlighted to the Management when they sent an email to me and after which they don’t bothered to provide a reply. I presumed that they had no explanation or any improvement solution to offer which is disappointing! I must add that the actual ambience and food was fine in this hotel but the Workforce representing the brand is lacking and must be reviewed seriously .

Very good design and service💕🥹

The quality of this hotel is pretty high, the view is great and the executive lounge is worth the price bump I feel， the staff all speak English and provide good service. the bed is soft and everything is clean. the food outside of the executive lounge is not very good though, avoid the burger. the club sandwich is okay.

love it , nice

All in neat condition, clean, good and friendly service at the front desk.

Excellent location, complete surrounding facilities, a good place for business activities, Marriott Group's basic product quality, complete room facilities, novel breakfast with rich combination

Marriott brand, comfort is beyond words. There are also more and more restaurants around, bypassing the congestion in the city center, and the convenience is still good... In a word, good, often choose.

The facilities are good, clean, and the breakfast is rich. It is a 20-minute walk from the sports center. It is the best choice for watching concerts.

Watching a concert in Nanning, this price can enjoy such hardware facilities, which is extremely cost-effective! At the same time, there are many late-night restaurants downstairs, which are worth recommending.