Popular Nantes 4-star Hotels

The predecessor of the hotel was a royal palace, but it has been transformed. The breakfast is rich, and the chef even asks you about the taste. In fact, there are very few services in France. His family is an exception. very considerate service

The hotel is on the more central street in Nantes. There is an underground garage in the store. It's about 15 euros a day. It's very convenient or quite good. The Nantes Castle Museum is within a 5-minute walk. There is a free breakfast buffet in the morning and two free drinks in the evening. 0.0 is considered a modern hotel in that circle. The others are old and old. 0.0. Overall, it is good value for money. Compared to Paris

Very nice staff, pretty hotel, right across from the gare and tram, around the corner from the castle and old town center. Those are the “goods”. However, we were given family room 111 which faces the street. The air conditioning was not working well, and when we opened the windows, there was the sound of the train, people fighting, or couples. We asked to have the air fixed but were just as uncomfortable the second night. The “rooms” are separated by sliding bamboo curtains, which made it impossible to sleep until the last person went to bed. Breakfast was very sp**** at the €14 per person charge. But reception staff was impeccably nice. I think we would choose a real hotel with real beds and real doors next time.

The hotel is ideally located in the heart of the city, allowing you to visit everything walking and having a parking space, but the litter is not at all (fine and very hard matlas), it is the same litter that you can find in the Ibis hotels **. The chairs are straight and too small (this hardly covers the bed intle), the small and unvolume cousins, the fine coat and all small. This point must really be changed, at present they are absolutely not worthy of a 4-star hotel. The rooms are quite small.

Perfect for rest. The place in this hotel is great. Officers are also very happy to help. The guest room is very elegant, with a huge and comfortable room. We will definitely live here next time

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

Brilliantly located - bang centre of Nantes' poshest pedestrian district - the Hotel de France has a certain Belle Epoque elegance, satisfactory rooms, good bedding, great buffet breakfasts and, best of all, the warmest and most welcoming staff of any hotel I've been in this year (and I've been in a lot). There's nothing in this hotel to forgive but, if there were, I'd forgive it for the smiles, wit and pleasantness of every member of the personnel we bumped into. This is what promotes a good hotel to excellence.

I strongly advise against staying at this hotel, especially during the summer months. The hotel falsely advertises air-conditioned rooms. While there is an air conditioning unit in the room, it completely fails to cool the space. Despite multiple complaints to the reception, the issue was never resolved. Staff provided inconsistent information and solutions, often resulting in delays or no action at all. To make matters worse, the room cleaning was substandard with frequent omissions such as trash removal and vacuuming. I was forced to visit the reception daily to request missing services.

We were only here for one night, but such a unique room is one we'll remember the rest of our lives. We arrived after a long day of sightseeing, and the front desk could not have been more welcoming or more helpful -- and we appreciated very much that he was fluent in English. One of the restaurants he recommended turned out to be wonderful, and the hotel's breakfast was one of the best we had.