To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1070)
Positive reviews(1049)
Reviews with photos/video(138)
Delicious breakfast(91)
Loved the night views(25)
Close to metro(17)
Luxurious(14)
Nice bathtub(14)
Lift was OK(14)
Has rooms for families(12)
Delicious buffet(10)
Negative reviews(20)
Jurica Emil
Superior Twin Room
Stayed in Mar 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Good location for business travel. Clean, good service.
Response from Property: Dear guests, Thank you for choosing to stay in Nantong Hotel and share your stay experience, sincerely look forward to seeing you again!
Munoz
Superior Queen Room
Stayed in Mar 2023
Couples
42 review
5.0/5
Outstanding
Posted on Apr 3, 2023
the room was amazing with great view, very clean and hotel is fantastic location
Response from Property: Dear guests,Thank you for your recognition of the hotel, and we look forward to see you again!
Aline TAMBA
Superior 2-bed Room
Stayed in Jul 2022
Solo travellers
3 review
4.5/5
Great
Posted on Jul 20, 2022
very nice hotel. helpful staff. communication not very smooth in english but very convenient.
Jazza
Superior Queen Room
Stayed in Sep 2021
Couples
14 review
5.0/5
Outstanding
Posted on Sep 23, 2021
The service was great. They speak English which is helpful for foreigners. We were on the 51st so that means we had one of best views of the city. Breakfast buffet was amazing and recommended for everyone
6/8
Blazendary
Superior Queen Room
Stayed in Jan 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Feb 24, 2023
goodgoodgood
Xiaojia006
Superior Twin Room
Stayed in Sep 2024
Family
124 review
4.3/5
Very Good
Posted on Sep 8, 2024
Suddenly I felt that the facilities of the hotel were too old. The breakfast was as bad as that of an economy hotel. Look at the pictures of the chairs and placemats that guests sit on in the breakfast room. They are reluctant to replace them, which is a disgrace to the standards of a five-star hotel.
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Guest User
City-view Deluxe Double Room
Stayed in Sep 2024
Business travellers
18 review
4.0/5
Very Good
Posted on Sep 8, 2024
The Chinese food in the hotel is terrible. There is a lot of black chicken skin in the Kung Pao Chicken, and the side dish is peanuts. The vinegar and pepper jellyfish has no vinegar, pepper or seasoning, just a bowl of dried jellyfish. When we asked the waiter, he said that's it. He then poured a bowl of vinegar and asked us to mix it ourselves. It's hard to imagine that the food in a five-star hotel is so bad.
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Guest User
Family Room
Stayed in Aug 2024
Family
4 review
2.6/5
Posted on Aug 30, 2024
The aunt on the 29th floor was very nice. She greeted us when we met in the hallway and sent us fruit in the room, which was bananas and peaches. The peaches were very sweet. The doorman was also very attentive and reminded us of the details of the route and the elevator. The hotel decoration is old, and the room has a slight smell, which is the smell of an old hotel. The smell is not too fresh. The air conditioner is still noisy when sleeping at night. I stepped on a big thunder➡️I am really speechless about the service staff of Milan Western Restaurant. Breakfast is from 6 to 10 o'clock. I went downstairs to have breakfast at around 9:20. The seat I chose at the beginning was too cold due to the air conditioning. We had just eaten, so we decided to change seats to a warmer one near the window. As soon as we sat down, my friend had just finished eating and picked up his phone to check a message. The service staff reached out from behind and said, "The empty plate has been removed." My friend didn't say anything after finishing his meal because he had a small appetite, but my friend's unfinished cup of coffee was taken away... I checked my phone and it was 9:47. What happened next was even more outrageous. My child was sitting on my right, and the service staff reached out to remove the child's half cup of milk. The child hadn't finished the wontons in front of him, and he was still eating, and he hadn't finished the milk either. What kind of mentality did he have to remove it? I immediately asked him back, "Don't remove it if you haven't finished eating!" The staff put down the child's milk. I saw that it was almost ten o'clock. I hurriedly finished my plate and just stood up and didn't turn around to walk out of my seat. Bang! The lights in the restaurant were turned off! What's even more ridiculous is that when I turned around, I realized that only our area was closed... I can only say that there was no service at all. I am speechless. I will never go there again... Who wants to have breakfast so early in the morning and have to please others?
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6/10
Guest User
Superior Queen Room
Stayed in Sep 2024
Booked for others
31 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Every time guests come, they will book a room at the Grand Hotel. This time, the lady helped to upgrade the room for free and also sent fruit. There is a restaurant in the hotel, a shopping mall opposite, and buses and subways downstairs, so it is very convenient to travel.
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smile71802380
Superior 2-bed Room
Stayed in Aug 2024
Business travellers
10 review
4.5/5
Great
Posted on Aug 27, 2024
The hotel is a bit old, the elevator is a bit winding, the transportation is convenient, it is also close to the Haohe River, the floor is super high, the view is OK, the breakfast is quite rich, there are many Japanese foods, quite unique...
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JoOka
City View Executive Queen Room
Stayed in Aug 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 24, 2024
This is the hotel I stay at every time I come to Nantong. The rooms are clean and the service is good. The hotel is old and the facilities are a bit old, but it is cost-effective!
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Response from Property: Dear guest: Hello! Thank you for staying at Nantong Hotel! The hotel has experienced countless receptions, and the facilities are inevitably left with traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also make up for the shortcomings of this time with better services. I hope you will continue to pay attention to and support us. Thank you again for your comments and sincerely look forward to your visit again.
Haichi
Superior Twin Room
Stayed in Aug 2024
Couples
35 review
5.0/5
Outstanding
Posted on Aug 4, 2024
I decided to choose Nantong Hotel on the second night in Nantong. I mainly wanted to overlook the appearance of Nantong's central city from a high floor. The hotel is in a good location, with Metro Line 1 at the gate. The hotel lobby is spacious and bright, and the staff is very enthusiastic. After showing us the room and being satisfied, we decided to arrange the room on the 47th floor. It is clean and tidy, with a wide view, and welcome fruits are provided. I saw a beautiful sunrise the next morning. The hotel's breakfast is quite rich, with both Chinese and Western styles, and I also like miso soup. There is a Chinese restaurant on the 50+ floor of the hotel, with a good view, but unfortunately all are private rooms. However, there is a Japanese restaurant on the second floor of the hotel, and the business is surprisingly good. We had two meals in a row at the "Big Island". The ingredients are fresh, the dishes are exquisite, the taste is authentic, and the price is affordable! As a star hotel, the Japanese restaurant is also an important part. I will choose Nantong Hotel next time I come to Nantong.
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6/11
fancyleon
City-view Deluxe Double Room
Stayed in Aug 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The room is not particularly new, but it is clean and tidy. The hotel service is very good, and the breakfast is quite rich. Downstairs, opposite is Yuanrong Square, with convenient transportation and travel. The night view of the room is very good, and the view is great at different time periods. It is also very quiet.
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Guest User
Superior Twin Room
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 25, 2024
When visiting Nantong, I chose Nantong Hotel. The hotel is in a good location, convenient for travel, and it is convenient to go anywhere. The room is clean and the breakfast is rich.
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Guest User
City-view Deluxe Double Room
Stayed in Aug 2024
Business travellers
9 review
4.0/5
Very Good
Posted on Aug 8, 2024
Because there are many places to eat nearby.
As an old Nantong star hotel
It can do better
For example, renovate the facilities, which are a bit too old
The gym of a star hotel is a must, and it cannot cooperate or be used together with the fitness style outside, which is too cheap.