Guest User
February 22, 2025
At first, I placed an order for this cheap room, but when I got there, I found the room was very dirty. It had been decorated for 20 years and was very dark. I felt it was not up to standard, so I asked the front desk if there was a good room to upgrade to. Later, the waiter took us to upgrade to a room on the 9th floor for an additional 50 yuan. I still felt it was not good, so I asked the waiter to take us to see the new room with the silver letter theme on the 11th floor. I was quite satisfied! We didn't feel anything in the evening, but the noise started to get very loud at 11 o'clock. We called customer service, and they told us to check out because there were no rooms available, or to move to a room downstairs that they had not liked. At first they said it was because of the bellows, but later they simply said there was no such thing. Finally we notified them to handle it, and they said their boss would come the next day to refund the price difference. We couldn't sleep until 3 a.m. that night, and finally we fell asleep because we were so sleepy that it was almost dawn. When we checked out the next day, their supervisor directly denied it and said there was no such thing!
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