We stayed here for nearly a week and overall had a positive experience.
Before arriving, I called to request a late check-in, and the staff were very accommodating. The employees who checked us in were friendly, patient, and welcoming, and every front desk employee we interacted with throughout our stay was kind and helpful.
One of the highlights was the complimentary breakfast. Food was consistently replenished, and there was enough variety that we weren't eating the same thing every morning. The hotel also offered complimentary coffee and water in the lobby, a guest microwave, a gym, pool, small market, and ice machines on every floor.
The biggest drawback was housekeeping. Our room wasn't cleaned for the first several days, and we eventually had to request service. The front desk explained that our room somehow wasn't on the cleaning schedule. Housekeeping also seemed rushed at times, but when we raised concerns, the front desk addressed them immediately and the housekeeper who ultimately helped us was very kind and thorough.
Other minor issues included a refrigerator that repeatedly shut off, requiring us to monitor it to keep food cold, and rooms that felt smaller than expected. Our curtain had a small tear, but it didn't affect our stay.
Toward the end of our visit, hallway wallpaper renovations outside our room were somewhat disruptive. A little advance notice would have been appreciated.
Overall, this hotel provided fair value for the price.
