Renaissance Naples Hotel Mediterraneo

The service and friendliness of the staff was exceptional! The breakfast room also has lovely view over the harbour and the whole city. Little things do such a difference, we got some pasta to take with us at home, and the kind best made us super happy! The rooms are a bit shabby. Ok for a shorter stay and nothing wrong, but needs refurbishing. Bring your own hairdryer and amenities, the ones at the hotel are kind for emergencies only. Beds were great and rooms quiet.

Have had the opportunity to stay here for a total of 24 nights over two different trips and have had great experiences both times. Clean hotel, nice rooms, and the most amazing view as you eat your breakfast and prepare for your day. I was upgraded to a slightly larger room (Bonvoy member for the win!) which was perfect given my long stay, although I recall was only here to sleep! The hotel is in a prime location, close to many of the touristy shopping and eating areas, but not too far from some of the nicer off the beaten path areas. The breakfast venue on the 11th floor is fantastic, and the food is fine. The pancake machine was the highlight of the morning if it wasn’t being finicky. A very attentive staff will come with your morning caffeine! Usually a fair number of cabs lying in wait for those who need a taxi to wherever they need to be. The pricing for them can be…uneven. Also, the hotel will book you a nicer car for those early morning rides back to the airport. The front desk and house cleaning were always very attentive and helpful! On the areas to watch for, the in room fridge seemed to be barely working…if at all. And that could be related to the environmentals and other power in the room cutting out if you are gone and the key card isn’t in the occupied room slot. Being a veteran of such hotels I left my spare key in the slot to keep things going while I was gone…only to come back and find the spare gone. I also think the environmentals will cut out at night as I woke up a few times a night needing better air circulation. In fairness to the hotel mgt, I didn’t follow up on these.

Nice hotel in a popular location in Naples. It was clean and the staff very nice and accommodating.

The hotel was gorgeous and had a spectacular view of Mt Vesuvius

Location of the facility was very good. The breakfast staff was outstanding. On the whole, the staff was extremely good. The restaurant was mediocre — food abysmal (only ate their once).

It was very average and the rooms needed updating. Not worth the steep cost.

Everyone took very good care of us

The hotel was in a good location