Mercure Napoli Centro Angioino

Good location - not far from airport and half hour walk to central train station where a lot of day tours to Pompeii go from and trains only hour and quarter to Rome. Despite reviews of Naples, never felt unsafe, good array of restaurants etc near by on main roads. Our room overlooked the court yard near restaurant so a little road noise in the evenings - definitely take your ear plugs if a light sleeper! Reception staff very friendly and helpful with booking us taxis to the airport and an Amalfi day trip with Francesco. Rooms basic but clean, fine for a base and we spent very little time there as were out and about all day. Beds quite firm, so depends on preference. Soap and shower gel provided but no shampoo/conditioner. Find it irritating when hotels supply paper cups for in room tea/coffee, surely better for environment to just have normal cups than keep replacing disposable cups. Reasonable breakfast on offer with nice view.

Despite being in a prime location and a four star hotel, it was quite poor at services for the amount they charged. It wasn't worth the money we paid, which was 500 euros per night. Was it a nominal charge because we were tourists? We overheard a conversation of a receptionist with another family where she asked about their budget which made us think that rooms could be available at much lower price. Privilege rooms were small, very noisy and failing to offer a room with two single beds for my kids was very poor considering the price they charged. My son ended up with a neck pain after sleeping in a folding bed. Therefore next time in Naples we will go to Marriott. To be fair cleaning staff was very friendly.

This Mercure is very well located indeed for the heart of Naples, including the port, Opera house, Piazza Plebiscito, Palazzo Reale etc. It is well connected to the railway station at Municipio metro station. The hotel is unassuming, but clean and efficient. Staff helpful. I shall certainly use again

We were highly impressed with the hotel, especially its prime location right in the heart of the tourist district. Although the hotel itself doesn't have its own parking facility, the arrangement with the Touristico parking nearby was convenient, albeit at a daily rate of 35 Euros. However, we managed to negotiate with another parking facility next to the hotel and secured a daily rate of 25 Euros for our car. Finding suitable parking, especially in a city like Naples, can be a significant challenge, and having such a service right next to the hotel was a great convenience. The breakfast provided at the hotel was a true reflection of the Mercury Hotel's standards, featuring a rich selection of local flavors. Discovering a miniature version of the Baba sweet on the breakfast menu was a delightful surprise. When making our reservation, we specifically requested a quiet room, and the room provided, although not boasting an extensive view, was indeed peaceful. As we had an early departure the next morning, before the regular breakfast hours, the staff thoughtfully prepared a generous breakfast box for us, ensuring we didn't leave hungry. Overall, our experience at the Mercury Hotel was outstanding, and I would wholeheartedly recommend it to others. Thank you for your hospitality, and we look forward to the opportunity to stay at your hotel again in the future.