MH Design Hotel

This was the worst place I ever stayed. And I’ve traveled all over the world. We booked through Chase. Using points. Maybe that’s the initial mistake because I don’t think they vetted out anything. When we arrived, two guys in the lobby directed us out the door, down the street to some shabby place that looked condemned. There was no breakfast room. There were no amenities as described by other travelers. Now that I’m looking at other people’s photos, I’m thinking they did some bait and switch with us. They were terrible. And they didn’t care they were terrible. They never even fixed the toilet seat. We had good water pressure. Everything else was horrendous. Here’s a short list: Dirty floor Toilet seat did not fit, was broken and was loose Cob webs on the walls Dust bunnies on the floor Stains on the sheets No mattress pad I got bug bites Course sheets (not 100% cotton) No air conditioning No stairway egress (one small elevator so that could be dangerous) Building itself looks condemned from entrance Refrigerator wasn’t working Towel rack wasn’t working (should dry and warm towels - did neither) Few outlets in room - none next to bedside No Wi-Fi (not in room. Not in lobby) Noisy Very few toiletries (only shampoo and small small bar of soap). No tissues. No wash/face cloth. No bath mat. No lotion. No conditioner. No cell service either in room (or in lobby) They never addressed any concerns questions we had (like even tightening the toilet seat) Poor lighting Broken off towel hooks I cannot recommend this hovel

The listing on ******* mentioned “Parking available” - there is none. We wasted an hour trying to find the one indicated by the reception, but our GPS brought us to a tunnel quite far from the hotel. We gave up and found parking near the hotel but it wasn’t cheap!

The room itself was really nice and spacious but the shower was tedious as the drainage was not working properly and you could only leave the water running for a minute and then wait for the water to drain in order to not completely flood the bath. I still would highly recommend the hotel as the staff was very friendly and helpful and the room itself was great!

SONO STATA ALL'HOTEL MH HOTEL DESIGNE DAL 22 AL 25 APRILE CON UN GRUPPO DI 22 PERSONE. IL POSTO è MOLTO CURATO, STANZE BELLE, PULITE, CON COLAZIONE BUONA, LA POSIZIONE è OTTIMA, A 50 METRI DA PIAZZA DEL PLEBISCITO. UN GRAZIE DI CUORE AL TITOLARE, SIG. FEDERICO E A TUTTO LO STAFF, DAI RAGAZZI ALLA RECEPZION AL SIGNORE DELLA COLAZIONE. IL SIG. FEDERICO CI HA CONSSIGLIATO UN POSTO BELLISSIMO DOVE POTER CENARE CON IL GRUPPO, L'ALTOFORNO BISTROT A BAGNOLI..... LOCATION BELLISSIMA E CENATO DIVINAMENTE. GRAZIE FEDERICO, CI RIVEDREMO ANCORA

What we liked: The hotel is situated in Via Chiaia, a few steps from the Palazzo Reale and the San Carlo Theatre as well as Piazza del Plebiscito and Mergellina (the seawalk). This is a prime location, from here you can go anywhere, its right there by the quartieri spagnoli (spanish quarters) as well (if you are a soccer fan this is a great spot to visit). The staff is super friendly and the room was cleaned daily. What we didn't like: The room was extremely small with barely any space too move. There was no air circulation and no fan, this made the space extremely stuffy, we had to have the balcony constantly opened. The air conditioning unit was broken and unfortunately they knew this and still put us in the room, we complained ahout it and they told us they'd move us to a room with it's own AC the next day (most of the room had centralized AC and it was set on heating) this however didn't happen because the next day they told us unfortunately they were full. The bed was made up of 2 twin beds put together which honestly is typically around here, unfortunately one side was super hard and the other was okay. At night we had to sleep with the balcony doors opened because of the heat and as a result all the noises from the outside came in. Also, while they cleaned the room daily they never changed the towals in the bathroom even when we put them on the floor for them to replace. Overall, this is a good spot when considering quality, location and price.

The location is good and very central and rooms were serviced ever day which is good. The photos of the room are so deceiving. The rooms are tiny. The air con barely worked and did not cool down even though it was so hot outside! The shower was awful and looked broken and unfinished. Water would go everywhere and flood the bathroom. Had to use the small handheld shower hose which pointed in the awkward position and wa so low that again the water went everywhere. The building to get to your room looked like it was an abandoned building, not inviting at all.

Served breakfast run out. Noisy.

A Warm welcome .One step from the most important attractions in the city . I was pleased to meet the main director , a very gentleman of Naples. The stay was my present to my old granny that fully enjoied the trip , thanks their position..

Perfect