Smart Hotel Napoli

Smart Hotel Napoli Reviews

Smart Hotel Napoli

Stazione Marittima, Molo Angioino, Naples, Campania 80133, ItalyView hotel details
Smart Hotel Napoli
Smart Hotel NapoliSmart Hotel NapoliSmart Hotel Napoli
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Guest Reviews of Smart Hotel Napoli

9.2/10
Great
124 reviews
Verified reviews
Location9.3
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(124)
Positive reviews(24)
Reviews with photos/video(1)
Awesome rooms(6)
Anonymous User
Deluxe Double Room
Stayed in Mar 2026
Travelling with friends
44 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel is conveniently located near the cruise terminal, which is great for cruise passengers. However, the room rates are quite high, and booking in advance somehow makes them even more expensive. The rooms match the description, and breakfast is decent, but a 10:30 AM checkout time feels a bit strict.
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Guest User
Standard Double Room, 1 Double or 2 Twin Beds, No Windows
Stayed in Apr 2026
Solo traveller
19 reviews
8.5/10
Very good
Posted on Jun 23, 2026
Good location to catch the ferry to capri, close to shopping street with a 15 min walk
Guest User
Standard Quadruple Room
Stayed in Feb 2026
Travelling with friends
8 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Comfortable bed and nice room
Guest User
Camera Standard (Tripla)
Stayed in Apr 2025
Travelling with friends
21 reviews
8.5/10
Very good
Posted on May 17, 2025
convenient location, more spacious than expected yet hygiene needs improvement
Guest User
Deluxe Double Room
Stayed in May 2026
Couple
6 reviews
9.5/10
Amazing
Posted on Jul 7, 2026
It's good
Guest User
Double Room With Patio-Ground Floor
Stayed in Apr 2025
Family
3 reviews
9.5/10
Amazing
Posted on May 13, 2025
Great spot
Guest User
Standard Double Room, 1 Double or 2 Twin Beds, No Windows
Stayed in Jan 2026
Travelling with friends
9 reviews
10/10
Outstanding
Posted on Feb 23, 2026
I liked that the room wasn't cramped. The bedding was comfortable as well. However, there was no separate heating.
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Guest User
Standard Double Room, 1 Double or 2 Twin Beds, No Windows
Stayed in Apr 2026
Travelling with friends
43 reviews
10/10
Outstanding
Posted on May 19, 2026
A wonderful hotel. We always stay here when we're in Naples. It's located in the port building, next to the ferry terminal. The reception staff is very friendly. The rooms are spacious, equipped with everything you need for a comfortable stay, and the beds are comfortable. The breakfast buffet is excellent.
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zhseaming
Superior Double Room, Mezzanine
Stayed in Apr 2025
Family
95 reviews
10/10
Outstanding
Posted on May 17, 2025
The room is big, it is no problem for four people to stay in it, and it is very clean. The front desk is very polite. I arrived at the hotel early, so I left my luggage at the hotel. When I came back, my luggage had been put in the room. The location is also very good, right at the pier, and it is very convenient for buses and taxis.
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World wonders 探险者
Superior Double Room, Mezzanine
Stayed in Jun 2024
Business traveller
209 reviews
10/10
Outstanding
Posted on Jul 26, 2024
The location is good and safe. Friendly and excellent staff, providing the best experience from check-in to breakfast service, and very friendly room service. Very satisfactory stay experience, suitable for business travel
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Guest User
Double Room With Patio-Ground Floor
Stayed in Nov 2023
Couple
11 reviews
6.5/10
Posted on Jan 1, 2024
From December 27th to December 29th we stayed in this hotel in Napoli. In the room there is no cleanliness and there are flies that make it difficult to sleep at night. It is possible to hear everything the other guests say (door, children, telephone conversation). The breakfast is below normal, however some employees are rude.
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Svetlana_83
Superior Double Room, Mezzanine
Stayed in Aug 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Sep 22, 2026
Все очень понравилось в отеле, комфортно, вкусно, чисто👍 останавливались перед круизом, с компанией подруг) Однозначно рекомендую данный отель🙂💯
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Anonymous User
Standard Quadruple Room
Stayed in Jun 2026
Family
5 reviews
9.0/10
Great
Posted on Sep 9, 2026
酒店位於郵輪碼頭內。非常適合郵輪旅客。距離地鐵站也很近，大概10分鐘左右步程。附近有不少餐館。早餐不俗。
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Guest User
Standard Quadruple Room
Stayed in Jul 2026
Family
17 reviews
9.0/10
Great
Posted on Aug 9, 2026
房間非常乾淨
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Gebilaoli～
Standard Quadruple Room
Stayed in Jun 2025
Business traveller
61 reviews
10/10
Outstanding
Posted on Aug 9, 2025
The location is great, close to the metro station, making it convenient to get to Castel de Ovo and the Old Town. The room wasn't large but it was clean, and the bed was comfortable. Breakfast was simple but filling, and the coffee was quite good. The receptionist was very friendly and recommended a really authentic pizza place. Staying here is convenient and hassle-free for exploring Naples!
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