Ando Hotel Nara Wakakusayama -Dlight Life & Hotels- Reviews

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay. We were delighted to read your kind words regarding the scenery and the service provided by our staff. We are especially pleased to hear that you enjoyed the hotel's activities, the complimentary private baths, and the stargazing tour at the summit of Wakakusayama. It is a great honor for all of our staff that your stay was a memorable one for you. We will continue to strive to provide even more satisfying service in the future. We look forward to welcoming you back again soon.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We also sincerely appreciate you taking the time to share your detailed feedback.We are truly delighted to hear that you had a wonderful stay with us and enjoyed our dining experience, including both breakfast and dinner.It is also a pleasure to know that you enjoyed the nighttime stargazing activity and the warm tea served during the session.Furthermore, we are honored to have been a part of your wife’s birthday celebration. We are very happy to hear that our team could help make your special occasion memorable.However, we sincerely apologize for the unusual noise you experienced during the late night. We understand how concerning and disruptive this must have been, especially during the early hours.Your comments have been taken very seriously, and we will promptly investigate the cause to ensure a more comfortable and restful stay for our guests in the future.We truly appreciate your kind recommendation despite this inconvenience, and we hope to have the opportunity to welcome you again.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We also sincerely appreciate you taking the time to share your kind feedback.We are truly delighted to hear that you loved the overall experience, including our shuttle service, activities, and dining selection.At the same time, we sincerely appreciate your valuable suggestion regarding dietary preferences and restrictions. We apologize for any inconvenience this may have caused and will take your feedback into careful consideration as we continue to improve our services.We look forward to welcoming you again in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share your kind feedback.We are delighted to hear that you had a comfortable stay and that our staff’s service was helpful and considerate. It is also wonderful to know that you enjoyed the stargazing activity and the marshmallow roasting experience, which are special offerings of our hotel.Your recommendation means a great deal to us and is a great encouragement for our entire team.We sincerely hope to welcome you again in the future.

Response from Property: Thank you very much for choosing our hotel. We are very glad to know you have enjoyed your stay. Hope to see you next time~

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share such a wonderful review.We are delighted to hear that you enjoyed your stay in the penthouse and the spectacular panoramic view over Nara, especially during the cherry blossom season. It is also wonderful to know that you were able to fully enjoy the private outdoor bathtub while taking in the beautiful scenery of the city.We are very pleased that you appreciated the fireplace in the penthouse as well, and that it provided a relaxing atmosphere for stargazing at night.Your kind words are truly encouraging for our entire team. We sincerely hope to welcome you again in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share such a thoughtful and heartwarming review.We are delighted to hear that you enjoyed the traditional Japanese atmosphere of our hotel, as well as the hot spring experience and dining that you kindly described as high quality. It is also truly rewarding to know that our service left a positive impression on you.We are especially grateful for your kind words regarding the item you left behind. We are glad that we were able to safely return it to you and that our handwritten note was appreciated.Your encouraging feedback means a great deal to our entire team. We sincerely hope to welcome you again in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share such a wonderful review.We are delighted to hear that you enjoyed our mountain-top location, the natural surroundings, and the attentive service provided by our team. It is also wonderful to know that you were especially satisfied with the private open-air bath on the top floor and our dining experience.Your kind words about our cuisine are truly encouraging and mean a great deal to our chefs and all staff members.We sincerely hope to have the pleasure of welcoming you again on your next visit to Nara.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share your kind feedback.We are delighted to hear that you found your room quiet and comfortable, and that you enjoyed our stargazing experience to the mountain summit. It is also wonderful to know that you were satisfied with the dining experience and the outdoor private hot spring bath.We are especially pleased to hear that your mother had a happy and enjoyable stay with us.Your warm words are truly encouraging for our entire team. We sincerely hope to welcome you again in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share your detailed feedback.We are pleased to hear that you appreciated the peaceful location on the mountainside of Mount Wakakusa, the modern Japanese-style design, and the overall concept of our hotel as a retreat away from the city’s noise. We are also very glad that you were able to enjoy seeing the deer even on a rainy day, which made your experience special.It is also wonderful to know that you were satisfied with our staff’s service, including the shuttle driver and front desk team. Your kind words about their hospitality are truly encouraging for us.Regarding the dining experience, we appreciate your comments about the use of local Nara ingredients, and we are glad you found the meals approachable and authentic.However, we sincerely apologize for the cleanliness issue you encountered in your room. This is not the standard we aim to provide, and we take your feedback very seriously. We will immediately share this with our housekeeping team and reinforce our cleaning and inspection procedures to prevent recurrence.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again and provide a more comfortable stay in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share such a detailed and thoughtful review.We are delighted to hear that you enjoyed the elegant design of the hotel, as well as the high quality of our breakfast and dinner. It is also wonderful to know that you found our shuttle service convenient and appreciated the support of our staff despite language communication through translation tools.We also appreciate your comments regarding our location on the mountainside of Mount Wakakusa and your helpful advice about booking a plan including meals.We are glad that you were able to join the stargazing activity and enjoy the beautiful night view from the summit, even though the winding mountain road caused some discomfort. Your description of the scenery is truly appreciated, and we agree that the view on a clear night is especially remarkable.Thank you also for sharing your thoughts about hiking access to the summit and the seasonal beauty of Mount Wakakusa throughout the year.We are truly honored by your kind words and your intention to visit us again. We sincerely look forward to welcoming you back in a different season.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate your kind feedback.We are delighted to hear that you had a wonderful experience, especially enjoying the private open-air bath. It is also great to know that it provided you with a relaxing and refreshing moment to relieve fatigue.Your warm words are truly appreciated and encourage our entire team. We sincerely hope to welcome you again in the future.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate you taking the time to share such a detailed and thoughtful review.We are delighted to hear that you found your room clean and spacious, and that it comfortably accommodated your family.We are especially honored by your kind words regarding our kaiseki dinner experience. It is truly rewarding to know that you appreciated the chef’s dedication, from the selection of ingredients to the presentation, and the spirit of Japanese craftsmanship behind each dish. We are also very pleased that you enjoyed the high standard of our breakfast, as well as the overall service and the private open-air bath at night.Although the weather did not allow for stargazing during your stay, we are glad that your overall experience at ANDOHOTEL felt close to perfect. Your hope to see the Milky Way on a future visit is truly wonderful, and we sincerely look forward to welcoming you again under clear skies.

Response from Property: Thank you very much for choosing ANDOHOTEL Nara Wakakusayama for your recent stay.We sincerely appreciate your kind feedback.We are delighted to hear that you were pleased with the view from your room.Your warm words are greatly appreciated and encourage our entire team.We sincerely hope to welcome you again in the future.