Narita U-City Hotel

Narita U-City Hotel Reviews

Narita U-City Hotel

Igodai, 1 Chome−1−2, Narita City, Chiba Prefecture, 286-0035, JapanView Hotel Details
Narita U-City Hotel
Narita U-City HotelNarita U-City HotelNarita U-City Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Narita U-City Hotel

8.8/10
Very Good
286 review
Verified reviews
Location9.1
Amenities8.4
Service9.0
Cleanliness8.7
Filter by:
Sort by:
All reviews(286)
Positive reviews(278)
Reviews with photos/video(80)
Convenient location(85)
Awesome rooms(51)
Easy to get around(50)
Offers pick-up/drop-offs(46)
Close to airport(43)
Great value for money(29)
Strange smell in room(6)
Friendly front desk staff(5)
Negative reviews(8)
Jeeda samui
Semi-Double Room Smoking
Stayed in Apr 2025
Couples
4 review
8.5/10
Very Good
Posted on May 11, 2025
Location is super and room it ok bed is comfortable but alittle bit small for 2person and no microwave in room another thing is ok and they have free shuttle bus to airport.
Response from Property: Thank you for using Narita U-City Hotel. We are pleased to see that you were satisfied with the location, room, and bed comfort. We will take your comments about the size of the room and the facilities into consideration when improving our services in the future. All our staff look forward to welcoming you back.Front Desk Manager, Narita U-City Hotel
Jetha Manuel
Semi-Double Room Smoking
Stayed in Mar 2025
Couples
2 review
8.5/10
Very Good
Posted on Apr 5, 2025
Nice hotel, near airport and good service. The Front desk staff were very accommodating specially with our request since my wife had a sprained foot during our stay.
Response from Property: Thank you very much for using Narita U City Hotel. Despite the inconvenience you experienced during your stay, we were very happy to receive such kind words about our staff's service. How is your wife's leg? We hope that she is now feeling much better. We will continue to strive to provide the best possible service so that our customers can stay with us with peace of mind. We look forward to welcoming you again.Front Desk Manager, Narita U City Hotel
Tripjourney
Single Room Smoking
Stayed in Apr 2025
Solo travellers
16 review
10.0/10
Outstanding
Posted on May 8, 2025
It’s very close to JR Narita station which makes it so easy to go around.
Response from Property: Thank you for staying at Narita U-City Hotel. We are very pleased to hear that you were pleased with the access from JR Narita Station. We will continue to take advantage of our convenient location and strive to provide you with a comfortable stay. All our staff look forward to welcoming you back again.Front Desk Manager, Narita U-City Hotel
1509
Semi-Double Room Non smoking
Stayed in Feb 2025
Couples
21 review
8.5/10
Very Good
Posted on Mar 28, 2025
Hotel is located on the quiet side of JR station. 7-Eleven & FamilyMart nearby. There is a linked overhead bridge to cross over to the other side for restaurants, AEON mall, erc. Room was ready for early check-in when we arrived at 1pm. Furnishing is dated but room was clean.
Response from Property: Thank you for staying at Narita U City Hotel. We are relieved to hear that you were satisfied with the location of our hotel, the surrounding environment, and the early check-in. We will continue to strive to maintain our facilities and improve our services so that our guests can have a comfortable stay. All our staff look forward to welcoming you back again.Front Desk Manager, Narita U City Hotel
ATCS
Single Room Non smoking
Stayed in Feb 2025
Solo travellers
7 review
8.5/10
Very Good
Posted on Mar 11, 2025
Hotel looks old but Perfect location. Near for transportation and tourist attractions… well recommended
Response from Property: Thank you very much for staying at Narita U-City Hotel. We are very pleased that you were satisfied with the location of our hotel. We hope that it will be useful for you as a convenient transportation base and a base for sightseeing. We will continue to create an environment where you can stay comfortably. All our staff look forward to welcoming you again.Front Desk Manager, Narita U-City Hotel
NatSuTH_2004
Triple Room Smoking
Stayed in Jan 2025
Solo travellers
5 review
8.0/10
Very Good
Posted on Feb 26, 2025
Near station easy to transfer. Lobby able to communicate in English and good take care non well English speaker.
Response from Property: Thank you for using Narita U-City Hotel. Our hotel is conveniently located near the station, allowing for smooth transfers. In addition, our front desk staff can speak English, and will provide careful support to ensure that even guests who are not fluent in English can have a comfortable stay. All our staff look forward to welcoming you back.Front Desk Manager, Narita U-City Hotel
Guest User
Semi-Double Room Non smoking
Stayed in Dec 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 22, 2025
Very close to the train station, accessible via link bridge. 1-2 stops away from Narita Airport, and is walkable to Naritasan temple. There's free shuttle to Narita Airport too, though only twice in the mornings (7+ and 8+am, and twice in the evenings). Breakfast set is nice too. 7-11 is right across the road, and there's a family mart behind the hotel. Old hotel with dated decor, but has usual amenities and good service and friendly yet professional staff as usual. They provide yukata in the room to wear too! Front desk has staff that speaks good basic english. Only complaint is that the phone in our room kept ringing multiple times at odd hours of the night (around 1am, 2am and 4am) both nights we stayed there, but every time we picked up there was no one on the other end - just the beep beep beep tone, which was quite creepy. Asked front desk and they said it wasn't them. Overall not bad, has everything you'd need for a hotel, situated in a beautiful neighbourhood. Though not sure if would stay again due to the unnerving phone calls from no-one.
6/7
Response from Property: Thank you for using Narita U-City Hotel. We are very happy to hear that you were satisfied with our hotel's location, breakfast, amenities, and the service of our staff. We are especially glad that the access to the station and Naritasan Shinshoji Temple, as well as the convenience of the nearby convenience store, were useful to you. However, we sincerely apologize for the inconvenience caused by the phone ringing many times during your stay. We are very sorry that such a situation occurred, and we take our responsibility as a hotel seriously. We will strive to check and improve our facilities so that such incidents do not occur in the future. We will continue to make efforts to create an environment where customers can stay with peace of mind. We hope that you will visit us again if you have the opportunity. All of our staff look forward to seeing you.Front Desk Manager, Narita U-City Hotel
N
Triple Room Non smoking
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 21, 2025
Ok , everything old but fine
Response from Property: Thank you for using Narita U City Hotel. We appreciate your understanding regarding the age of our facilities. We will continue to do everything we can, including cleaning and maintenance, to ensure that you can enjoy your stay in the future. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel
Najehah Azme
Semi-Double Room Non smoking
Stayed in Oct 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Nice place to stay if you are taking flight from/to Narita. We arrived late at night, and had a great time spending one day in Narita too. Few places are within walking distance from the hotel. The room is clean, fit for two and the yukata they provided is so comfy. Took video of the room and no picture, unfortunately we cannot upload video here.
Response from Property: Thank you for choosing Narita U-City Hotel. We are pleased to hear that you enjoyed your stay in Narita despite arriving late at night. We are also honored that you were pleased with our location within walking distance, the clean and comfortable room, and the yukata. We hope you will choose our hotel again on your next visit to Narita. All our staff look forward to welcoming you.Front Desk Manager, Narita U-City Hotel
Michelle Amanda Kranz
Semi-Double Room Smoking
Stayed in Apr 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on May 11, 2025
This is a great business hotel. The room was larger than an average business hotel. The bed was comfortable and the room offered all the amenities you could want. The staff were friendly and accommodating at both check in and check out. I took the breakfast for an additional ¥1200 which was a traditional Japanese breakfast which was fresh and delicious. There was also coffee, juice and milk and bread rolls with jam. The location is great for quick access to Narita terminals 1,2 & 3 being only a few minutes walk from the JR & Keisei Narita stations and is also a good location for sightseeing in the Narita area.
Response from Property: Thank you for staying at Narita U-City Hotel. We are very pleased to read that you were satisfied with the size and comfort of the room, the amenities, breakfast options, staff service, and even the location. All of our staff will continue to do our best to provide you with a comfortable and pleasant stay. We look forward to welcoming you back again.Front Desk Manager, Narita U-City Hotel
Guest User
Twin Room Non smoking
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 30, 2025
It’s an older hotel, but the rooms are very spacious! The location is wonderful. I would recommend this hotel for families with small children.
Response from Property: Thank you for using Narita U City Hotel. All of our staff will continue to strive to provide you with a service that satisfies you. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel
LimAlice
Single Room Non smoking
Stayed in Mar 2025
Solo travellers
2 review
8.0/10
Very Good
Posted on Apr 29, 2025
Hotel is old but location is good, walking distance to Naritasan Omotesando. Located near Narita Stn, u can walk to the htl. Free shuttle bus to the airport provided. Overall happy with my stay!
Response from Property: Thank you for staying at Narita U City Hotel. We are pleased that you found our location and free shuttle bus service to the airport convenient. We will continue to strive to provide our guests with a comfortable stay. We look forward to welcoming you again.Front Desk Manager, Narita U City Hotel
Charmaine SG
Triple Room Non smoking
Stayed in Sep 2024
Family
7 review
10.0/10
Outstanding
Posted on Dec 10, 2024
Discover an amazing location just a short walk from convenient train connections and the serene Naritasan Shinjoji Temple. This spot is perfect for those who value easy access to transportation and want to immerse themselves in the tranquillity of this beautiful temple, as well as enjoy the incredibly delicious fresh grilled unagi.
Response from Property: Thank you for staying at Narita U-City Hotel. We are glad to hear that you enjoyed the location of our hotel. We are delighted to hear that you were able to fully enjoy the unique charms of Narita, including convenient train connections, the tranquility of Naritasan Shinshoji Temple, which is just a short walk away, and the grilled eel that is renowned locally.We look forward to welcoming you back again.Front Desk Manager, Narita U-City Hotel
Guest User
Twin Room Non smoking
Stayed in Mar 2025
Travel with friends
2 review
9.0/10
Great
Posted on Apr 25, 2025
Location was good, very close to Narita station. We took the train to and from Narita airport and couldn’t utilize their free shuttle due to scheduling problems. We would stay here again, good price and convenience to station.
Response from Property: Thank you for staying at Narita U-City Hotel. We are pleased to hear that you were satisfied with the location and price. We understand that you were unable to use the airport shuttle bus, but we hope you will make use of it if you have the opportunity. We will continue to do our best to make it convenient for you to use according to your schedule. We look forward to welcoming you back to stay with us again.Front Desk Manager, Narita U-City Hotel
Guest User
Twin Room Smoking
Stayed in Mar 2025
Travel with friends
1 review
9.0/10
Great
Posted on Apr 15, 2025
That's a really great Hotel. Near from airport and all of staffs are really kind and helpful. and also and too much expensive.That's the best thing I recommend that Hotel.
Response from Property: Thank you very much for using Narita U City Hotel. We appreciate your compliments regarding the access to the airport and the service provided by our staff. We will continue to strive to provide our guests with an even more satisfying stay. We look forward to seeing you again.Front Desk Manager, Narita U City Hotel