379-1, Nakamachi, Narita City, Chiba Prefecture, 286-0027, JapanView Hotel Details
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WAQOO NaritasanMonzen Guest Reviews
4.3/5
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(55)
Positive reviews(49)
Reviews with photos/video(16)
Awesome stay(14)
Friendly owner(14)
Clean and tidy(10)
Great location(8)
Awesome rooms(7)
Negative reviews(6)
Guest User
Standard Twin Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 14, 2024
Everything is good!
Food is delicious!
The staff team is kind and helpful!
The place is quite and comfortable!
Lucas Hongkongensis
Superior Suite Twin Room
Stayed in May 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Room is very nice, the hot bath on ground floor was great.
It was not possible to purchase breakfast and dinner on arrival, so better book in advance.
Guest User
Superior Suite Twin Room
Stayed in May 2024
Family
1 review
2.5/5
Posted on May 27, 2024
My one-night stay at this hotel was nothing short of frustrating and disappointing due to blatant deception and cheating. Despite booking a superior suite twin room advertised as a special deal on Trip.com, the ordeal began at check-in. The front desk couldn't initially locate my reservation, causing unnecessary stress after a long journey.
When they finally found it, they claimed I had only booked for one person, despite the room clearly accommodating two. To add insult to injury, they forced us to pay an extra 33,000 yen for the additional person for one night, despite Trip.com's lack of options for adding more guests.
This deceitful tactic not only left a sour taste in my mouth but also highlighted the hotel's lack of integrity. It's appalling that they would resort to such deceptive practices, essentially cheating guests out of their hard-earned money.
Furthermore, the onsen experience was subpar, with just one small bath that is excessively hot. It's clear that this hotel prioritizes deceit over customer satisfaction. I strongly advise against booking their supposed "special deals" on Trip.com, as they are nothing more than a ploy to deceive unsuspecting guests. Save yourself the frustration and avoid this dishonest establishment at all costs.
carjuuuuaround
Japanese Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Amazing experience, great stay and great hideaway near the airport!
Guest User
Stayed in Mar 2024
Solo travellers
10 review
4.2/5
Very Good
Posted on Mar 12, 2024
The service and food are both very good. However, the onsen is a bit small.
Guest User
Superior Suite Twin Room
Stayed in Nov 2023
Solo travellers
7 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Room and Service were excellent, the meals were great too! Would highly recommend for a relaxing holiday
Maggieny
Standard Twin Room
Stayed in Aug 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Lovely hotel, and will book again!
Guest User
Standard Twin Room
Stayed in Aug 2024
Couples
13 review
4.1/5
Very Good
Posted on Aug 30, 2024
The room for two people with breakfast is more than 3k. Let's talk about the service first. There will be three service staff to help us with our luggage (we do have a lot of luggage). The overall service is very thorough and meticulous.
Breakfast: There is really no need to experience it. It is just a box of pre-made side dishes. The hot spring water boiled tofu has no taste. The cost performance is super low🤦♀️. The quality of the pickled tuna is not much better. It's really better to go out and eat eel rice
Room: Compared with the crowded Tokyo hotel, the area is indeed spacious, but it is worth complaining that the damp room is not ventilated. For us, it is a waste of money. My husband and I both have eczema from sleeping on damp sheets. It's particularly uncomfortable. As soon as you enter the elevator on the fourth floor, there is a smell of humidity and smell in the bathhouse, and there is also a smell in the room. The humidity causes the quilt to smell.
Facilities: You can experience the bathhouse on the first floor. It is hot water with black rock effect (actually, it is said to have this effect by putting a few pieces of black rocks in hot water). It is very clean and there are few people. The skin care products are all Sekkisei, which is very good.
Supplies: This Dyson hair dryer really saved me! We used it to blow the quilt with quick drying and high air volume! Otherwise, we would have suffered a lot this night! Each room has this Dyson, and the yukatas are also very nice. They also gave us a small basket 🧺 to put things.
Next to it is Shinshoji Temple, which is very big and can't be visited in an hour. Behind it is Naritasan Park. This street is really beautiful and you can take pictures. The location is really good. It costs about 200 RMB to take a taxi to Narita.
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6/9
阿娜NaNa
Deluxe Suite
Stayed in Jul 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 28, 2024
1. The service is very good. There is a receptionist who can speak Chinese and can communicate easily. She will send you to the room for introduction.
2. The room is very empty! You can drink the drinks in the refrigerator for free, which is great
3. Although there is no airport pick-up service, you can help call a taxi. It is close to the airport and takes about 20 minutes by car.
4. There are hot springs, but they are artificial
5. Reservations are required for meals, breakfast is from 7:00 to 9:00
6. There is a place like an old street nearby, so everything closes at 6 or 7 pm. There are izakayas only near the station...
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Guest User
Standard Twin Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 30, 2024
I am particularly satisfied with the location, environment and hygiene of the hotel. Some of the off-putting comments are probably because they wanted to save money and book less number of people, but ended up paying the money afterwards.
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Guest User
Japanese Room
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Reviews said it was a shady store, and at first I was worried about the excessive charges. There was absolutely no problem when I went there. There were only a few people checking in when I made the reservation, and there were no arbitrary charges! We also prepared several cushions and quilts. But the better hotel near the airport is probably this one. It’s also very close to Naritaji Temple, so you can stay here during your transfer and go shopping in the morning.
The hotel is great! When we got off the taxi, a staff member held an umbrella to pick us up. The room was also big and clean! Another bonus is that you can take a bath! Less crowded and clean! The temperature is great! My baby and I had a great time!
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Anonymous User
Japanese Room
Stayed in Feb 2024
Couples
84 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The room is beautiful, clean and well-maintained, and the location is great. It is right next to Omotesando in Naritayama. It is the best room I have stayed in this year. I hope I can stay here again next time.
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Anonymous User
Stayed in Feb 2024
Couples
2 review
1.0/5
Posted on Feb 16, 2024
It's totally a hei shop! Pig killing shop!
①First of all, when booking a room, they did not put the choice of how many people to stay in a prominent place. After arriving at the front desk, they were told that one more person would cost an extra 1,000-2,000 yuan! Whether you book a suite or a double room
② Whether smoking is allowed in the hotel room, the front desk will not tell you in advance, nor will it tell you how much the fine for smoking is. When you check out, you must enter the room immediately to check whether there is any smell of smoke. If there is, you will have to pay more than 3,000 room cleaning fee
③The facilities are the same as those of domestic chain hotels priced at RMB 200. There are only 3 pieces of toilet paper left on the sink, and there are stains everywhere left by not cleaning them.
④The hygiene is terrible! The toilet seat is sticky when you sit on it! ! There were unknown marks and stains on the table in the room, and the bedding also had an indescribable smell. It was stinky.
The price of more than 3,000 per night does not allow you to experience the comfort of any star-rated hotel. Don’t believe the recommendations in Xiaohongshu and take two filtered photos to deceive China.
people
⑤The people on Xiaohongshu will tell you that it is only 10 minutes away from the airport. The actual taxi fare is more than 200 yuan. It is almost half an hour away and is completely inconvenient. If you arrive at the hotel after 8 o'clock in the evening, to find a place to eat, you have to walk for 20 minutes on a dark uphill street before you can see the street lights. The hotel is very windy and weird.
Including the behavior of the front desk, it fully reflects the hypocrisy and cunning of the Japanese. This kind of behavior is a one-time business, and you will make enough money by killing you once.
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Guest User
Japanese Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Very good hotel, but be sure to note that the charge is per person, including children! Be sure to pay attention when booking! The hotel itself is great! The location is great! Clean and tidy, good service!
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Beifengpolangdexiaoqingwa
Superior Suite Triple Room
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Aug 17, 2024
The hotel does not have a restaurant, but outside the hotel is an ancient Meiji period street with many century-old restaurants.