Extended Stay America Suites - Nashua - Manchester

The property had a terrible smell and there was dog droppings in the parking lot and in the walk ways to walk into the building . We did not get any clean towels and we did not even sleep there . Our furnace was being replaced at our home so we went for showers and it was terrible!

They would not honor my reservation I had booked through **********. Tried to blame it on the app and were very unprofessional, except Alyssa who tried to be helpful but couldn’t help because of management.

I would not recommend this place to anyone, we went to go check in and the office was closed nobody would answer the phone needless to say we stayed at another hotel down the street.

Front Desk Staff - Fabulous - let me check in an hour early! My only concern is that I had not yet checked out, I was packing up and loading my vehicle. Check out was at 11 a.m. and at 10 a.m. when I returned to my room to grab my last couple of items and do a double check, housekeeping was already in there.

Arrived at 11:30pm. Front desk is closed with instructions to Dial 0 on the phone for staff. Phone rang for 20 minutes. No response. After 10 minutes I called the number on my confirmation email on my cellphone and got the national reservations desk. They called the hotel. No response. They called the emergency number for the general manager. Three times. No response. I started rattling the security gate on the front desk trying to wake up the staff. Loudly. 5 minutes later the night manager arrived. My call on the front desk phone is still ringing. Night manager tells me his work phone has not been called all night. Finally got to my room. They fridge is filled with food left by the previous guest. Moldy pizza.

Pets were welcomed smiles and pats and laundry room was very clean.

your hotel called us same day as we just made it to NH for my birthday and advised us that they cancelled our reservation bc they overbooked and closed rooms down. i had booked two weeks prior and to call us day of was absolutely horrible!!! needless to say we drove 3.5 hours to get there to turn around and drive home. unacceptable.

Rooms were clean, staff was polite and welcoming.

I accidentally booked us one less day than our vacation lasted, and when we asked about extending our stay by a day, the woman we spoke to was minimally accommodating, but seemed more concerned about getting us out ASAP due to remodeling. We elected not to extend our stay after all, and went to a much better hotel. Honestly, it's an okay place, but we won't be staying here again.