Verified traveler
November 10, 2023
Art is gorgeous at the Kimpton, and the decor is very chic.
But, I was disappointed in the cleanliness of the room, and how it was cleaned each day or not cleaned. Some of the front staff is really helpful but then others appear to be put out when you ask for something. I arrived early to check in and the just didn't find a way to accommodate me on an early arrival. It just felt offputting from the beginning. Nashville is such a friendly city, but not at the Kimpton. There's just another way to treat your guests even if you aren't able to meet their needs. I typically don't write reviews but I will be finding other hotels in Nashville when I travel for business.