Magnolia Bluffs Casino Hotel, BW Premier Collection

Okay place but furniture is quite worn out. The paint on the nightstands has come off quite visibly, the headboard upholstery was torn, all the doors looked worn out, the elevators door was extremely creaky, all the dining area chairs had paint coming off, the television looked like something from the 90s. One side of the bed had no electrical connections nearby for charging. Overall while the staff was helpful and hot water/ac/mattress comfort was fine, the place felt depressing and sorely needs a refresh and tech upgrade. Definitely not with $200 per night for a basic room.

Comfortable room and clean. We like the location and the breakfast. There were a few issues, but we will stay here again. Bath water was only luke-warm. Only one of our two key cards worked. Went to the desk two or three times to get it fixed, but it never did work. Neither card worked at the side door. Only one of the two elevators works. Other than that it was a good stay for us.

The lobby was beautifully put together. The front desk attendant was nice, but I didn’t appreciate being told they didn’t have water after I used my card for incidentals. I had a long day of driving to find out they didn’t have water to shower, which majorly inconvenienced me and my coworker.

Nice room, courteous check in. 3 day stay. Never replenish the coffee, toilet paper, etc. never emptied the tiny trashcan the whole stay. Housekeeping was non-existent. The physical hotel was great. The breakfast was ok, no dairy til 3rd day when truck came in.

I was very pleased with the hotel itself—However, two things I didnt like—the link to the “map” inside the ********** app did not take me to the hotel. it took me a different locatio , approx 1/2 mile from the hotel. Secondly, there was not any “magnolia bluffs” signs any where on the exterior of the building, not even a road sign. Im not kidding. I had to use a different app to locate the hotel.

This property seems to be in the midst of a change in ownership/management and is a work in progress. The lobby and pool area are nice and the breakfast buffet was well stocked. However the room was dated and the bathroom was in need of paint and repairs to the walls. The closet area also needed work. The “river view” was only seen when standing at the window and looking a hard left - not the scenic view described. I’ve stayed in better and I’ve stayed in worse but this was certainly not the level you would expect for the price.

Hotel is becoming dated. Understaffed, sense of urgency was questionable. Clean, good beds, okay for one night.

Room was not done in out sty and breakfast is not great, poor selection almost no fruit Tv was not plug to the outlet and i have to connect the cable to watch the tv For the price we have been in much better conditions hotels, cleaner