"This hotel was nice and clean, had a gym and karaoke. The rooms were slightly smaller than the rooms I'm accustomed to in Negril. I love the fact that they offer you a drink upon your initial check-in of their delicious rum punch."

"1. There was a big stereo type when they found out that we were locals. 2. There was a leak in the bathroom, numerous complaints and nothing was done. water leaking directly on the toilet seat didn't know it it was Grey water or clean water. 3. Buffet line especially breakfast was always run out of items. 4. Had to wait 15 minutes to be seated for Buffet breakfast. And was never offered any water. Had to asked for silverware."

"Staff were very friendly at the hotel and the rooms were exceptionally clean. The hotel is coneveniently located across from shops and restaurants. The hotel's beach front was also much nicer than neighbording hotels with a good stretch of sand up front."

"I stayed two nights in the one bedroom apartment. The hotel is quite dated, and apparently shares occupancy with two other hotels so beware of that during booking. Easy beach access, a great gift shop with snacks, souvenirs, etc. The service is kind, friendly, and honest. Would probably stay again in another room type."

"There are soo many things that went wrong at this place. I will start at the beginning. My family (me, my husband and my kids) got there 4 days before the Hurricane (Beryl) and was told that the complex does not have Wifi. Every day they said it was going to be "repaired" the next day. We stayed 8 days and there was never any return in wifi. Beryl hit they did not tell us to prepare in anyway, no protocols, no flashlights, no candles, no anything!!! In fact finding a staff besides a security guard would have been a miracle. Ok so the hurricane came and that is when the real $h!t show began. Thankfully there was not much damage to the property, there was a broken tree and branches that were all around. That being said, it was a complete NIGHTMARE in service. There was NO RUNNING WATER, NO ELETRICITY, OF COURSE NO WIFI until I left 4 days after the hurricane!! THEY HAD NO GENERATOR FOR THE CONDOS!!!! HOW IS THAT POSSIBLE!!!!?????? They had one generator for the restaurant (which was closed!!!). How crazy is that??? There was leaks from the roof I had to get a mop and mopped up the place. There was no new towels, no change of sheets, no one came to clean, not even at least take out the garbage. It was terrible! I had to practically beg for a flashlight! The security guard Vernon lent me his. He said that is all he has. I was grateful for it but it was not very bright. Now by 8pm the entire condo is HOT, filled with mosquitos, pitch dark! The walk way (the grounds) was pitch dark (not even a lamp or solar light in sight), my son walked into a crab and then the crab was running all over and the kids got scared and it was just confusion because we could not see anything. Why not use the flashlight on our phone?? well with out electricity our phones were dead. There was no one to talk to, front desk was missing. We tried to go to another hotel but a lot of them were not accepting new guess due to the circumstances. Which makes sense. Tell me why NEGRIL BEACH HOUSE CONDOS accepted NEW GUESS knowing that they are not equip to! I felt horrible for them! They left a hotel with a generator and running water to come here and they did not inform them that they do not have electricity, running water or WIFI. We were lucky enough to have family on the island and went to stay with them (they had running water!! and a generator!!). We had no one to check out with, we just give the keys to the security guard. When we went to return the keys we saw quest going to the beach/ocean with pots and garbage bins to fetch water back to the apartment. I have been traveling 2-4x a yr for almost 15 yrs and NONE of my experiences ever came close to this. The amount of mosquito bites we all have is outrageous. I will NEVER EVER go back there! I suggest NO ONE goes there!!!! EVER!!!!"

"Good location"

"Amazing atmosphere eccelle views beautiful sunsets Delicious cuisine local food Easy access to everything 7 mile beach is near Live music Great staff with fun attitudes Truly recommend for all travelers Nice scenic drive from the airport the driver will stop if you need lunch"

"Great location,hotel needs updating,nice staff lovely service"

"Rooms smell really bad. AC remote wasn't working, they fixed it. But biggest issue is, there is no Wifi guaranteed in the rooms, which is ridiculous. They say they list this on the website which means they have no intention of fixing it. In 2025, this is unacceptable, especially because my phone kept on 3g so I couldn't use that either, 3g roaming was unusable."