From the moment we walked in I knew I wasn't going to truly enjoy my stay, but we were just staying one night and were going to be out early in the morning. Outside the doors to the front of the hotel smelled like a designated smoking area. The vestibule and lobby area smelled, too but more like aggressive cleaning chemicals, perhaps to mask the smoke smell? I work in human services and equate the smell to a homeless shelter trying to stay clean although its inhabitants were unkempt. The room would have been fine if but there the heating system was loud, the bed was uncharacteristically uncomfortable. It was lumpy and felt like the mattress had been overused and needed replacing. The bathroom, oh boy. When you turn on the light, the fan started up and sounded like a broken helicopter trying to takeoff. The door needed to be propped open because it was too heavy which felt unsafe because the fan was so loud, we weren't sure if it was a danger to be in the bathroom with the door closed. We decided not to even go in the shower because it was extremely grimy and covered in soap scum or mold. We tried to wash up in the sink, but it backed up and held water almost to the top. Some of the towels were stained with yellow which was just vial. I was so happy to leave in the morning, even though I hadn't had any coffee because the only pods left in to use with the machine were decaf. This was a huge disappointment and I wish we hadn't relied on the Holiday Inn brand for this stay.