Hotels Near Rainbow Shops in New Castle County

I’ve been here a few times in the past couple of years, and it’s our go-to place when we’re in the area. Positives: + The rooms are in pretty good condition. They have a layout with a reasonable amount of space. + The linens and bathroom were clean. + Plenty of space in the parking lot. + The gym/fitness center had a reasonable amount of space for 2-3 guests, and the equipment is in good condition. + They often have free warm cookies at the front desk. There’s free coffee in the morning. + There’s plenty of counter space in the bathroom. Negatives: - There’s no specific bathroom fan, just a passive vent that takes a while to clear the air. - The halls smell a tiny bit musty. - There aren’t a ton of electrical plugs convenient to the desk. We had to unplug the lamp, etc.

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

I feel that we shhould be able have our privacy , if I want put blankets on my blankets on my railing so I can sun bathe on my balcony I pay almost 100 dollars every night , I should at least be able to do that since I can’t play music And for housekeeping not to enter my room unless I say I need the servis done. Invansion of my privacy I don’t like coming back to house keeping being in my room if we got to keep the sound ordinance down (aka ) loud music you should let us slide on little things

Breakfast is free, simpler bread coffee bar, common breakfast. The room is not big, but the sanitary conditions are OK. Leave 2~3 knives a day for the service staff. If the geographical environment is right, the hotel will turn right and there is a Friday restaurant. It is an American restaurant. The price is also good. If you feel that you can eat it. If you are not satisfied, you can go to the university street to eat Chinese food. There are no facilities nearby. If you need to buy anything, you can go to the main protagonist to buy it.

Fabulous stay! I was there for work. Water waiting at the front desk. Phyllis was always cheerful and helpful at the front desk with restaurant recommendations and helping me out when I forgot toothpaste. Lauren at the bar is so charming and fabulous. The breakfast was delish and I will stay here even if I get a better rate at another hotel.

I have previously stayed at this hotel numerous times as our son attended the University of Delaware. My husband and I decided to take an overnight getaway. We have been travelling with our dog for the last year or so were pleasantly surprised to see that the hotel was pet friendly. The pros of our stay was our ground level room opened into a yard which was comfortable and perfect for dog working. However, there were several disappointments. When we pulled up to the entrance there was an overflowing trash can and a beer bottle sticking out of a planter. Someone's dirty sock was laying on the ground next to our patio. At 3:45am the fire alarm went off. After much disorganization and confusion it was determined that an element in the elevator shaft had burned out. The next morning this was never addressed or apologized for by management. At checkout, the front desk person was curt and dismissive. I will probably return but feel management should be paying a bit more attention to the details.

This is a nice property. The place was clean, safe, and the staff was great. I am not sure why, but the lobby bathrooms have signs on them that say they are unavailable. Now, this is tough when you have just driven a number of hours and need relief upon arrival before you even check in. They charge an extra fully refundable $50 for incidentals, I wasn't sure if the bottled water in the room was one of those incidentals, so I didn't touch it. Don't plan on using the in room coffee maker in the morning, there isnt one in the room. The thermostat was a bit tough to use in my room, the up and down buttons were not very sensitive, I think they are kinda on the cheap side. You can't walk to any food, so plan on a short drive if you need anything. best bet is get your food and use the restroom before you get there. The hot breakfast was good, plenty of it and a nice place to sit and eat it. I would stay here again, nothing really bad to say about it.

We’ve had a wonderful stay at this hotel and would really recommend it! The beds are comfy, the breakfast is great and the staff are wonderful!

In addition to a bit expensive, it is a very good hotel. The facilities are very complete, the front desk service is also good, the breakfast is a bit simple, but you can eat in the restaurant next door, and the traffic is very convenient.

The hotel can't be that old (maybe 5 yrs) and the construction is shotty. We got an ADA compliant room which was fine however it was not s/up for a non-disabled person. No towel rods in the bathroom (you could use the grab bars) and no hook on the back of the door. The tile grout was missing making some tiles loose. The shower head was coming out of the wall. The handrail in the stairwell was coming apart. AND....after our first night the room was made up without replacing our towels which was fine as we hung them up. After the 2nd night and leaving our usual gratuity on the pillow...the GRATUITY WAS GONE, our garbage cans were emptied but nothing else! I reported it to the front desk that apologized and issued us clean towels. She said she would report it to the Housekeeping manager...we heard nothing about it. Debris remained on the floor of the hallway the entire 4 days were there. Overall, disappointing.