Hotels Near Red Clay Creek Presbyterian Church in New Castle County

Stayed one night for a tie-up point on a cross country bus tour. Check-in process was expedient. Some difficulty tapping into wi-fi and desk attendant not too conversant with steps when called for assistance. Room was clean and bed slept well. Had to turn on a/c when 1st got to room as was way too warm and unit was off. Ice machines conveniently located near elevator on each floor. Hotel located in area with a few restaurants located within walking distance. Hotel appears to get a lot of customer traffic through it. Complimentary breakfast area was under resourced & by 0800 am was out of numerous items and not enough help on hand to support. Food being prepared under duress by lone staff worker was undercooked (not hot when dumped in heating trays) when served. Table servings not available for many items, trash cans filled up and tables not being wiped off. Employee expectations needs needs revisited by management.

Not far from the University of Delaware, the hotel is cost-effective, clean, warm front desk, 1.5 meters twin bed, next to the 7-11 convenience store, wawa gas station, breakfast free, simple buffet, from the hotel to Delaware There is a car wash shop on the roadside of the university.

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

The Sheraton name used to mean luxury. Not so much anymore now that it is merely one of Marriott's many and frequently indistinguishable brands. Let me say my room -- a suite really -- was huge ad comfortable. But only one, wire-mesh-backed chair to sit in at the work table. Small towels. A bathroom nightlight that was way too bright and could not be turned off. Still. overall, comfortable and with a fridge and a microwave. One you step out of your room, however, things fall apart. One of the elevator's floor display was burned out so you couldn't tell where you were, which was o compounded when it refused to stop on any floor and I was trapped on it for 15 minutes. And when I used the emergency phone, it rang 15 times before someone picked it up and said they only did so ”because they were passing by.” The hotel is, it appears, seriously understaffed. The lobby is a faded reminder of more bustling times. The revolving door is so slow one could die of old age in it. The decor is in need of updating. IT just seems slightly faded and frayed around the edges...

We’ve had a wonderful stay at this hotel and would really recommend it! The beds are comfy, the breakfast is great and the staff are wonderful!

I’ve been here a few times in the past couple of years, and it’s our go-to place when we’re in the area. Positives: + The rooms are in pretty good condition. They have a layout with a reasonable amount of space. + The linens and bathroom were clean. + Plenty of space in the parking lot. + The gym/fitness center had a reasonable amount of space for 2-3 guests, and the equipment is in good condition. + They often have free warm cookies at the front desk. There’s free coffee in the morning. + There’s plenty of counter space in the bathroom. Negatives: - There’s no specific bathroom fan, just a passive vent that takes a while to clear the air. - The halls smell a tiny bit musty. - There aren’t a ton of electrical plugs convenient to the desk. We had to unplug the lamp, etc.

The hotel is very new and the view is good. Finally, it feels good. It is rare to experience it for a while. The room facing the main street will be a bit dazzling at dawn, but the shading of the curtains is still OK. The location is very good.

Breakfast is free, simpler bread coffee bar, common breakfast. The room is not big, but the sanitary conditions are OK. Leave 2~3 knives a day for the service staff. If the geographical environment is right, the hotel will turn right and there is a Friday restaurant. It is an American restaurant. The price is also good. If you feel that you can eat it. If you are not satisfied, you can go to the university street to eat Chinese food. There are no facilities nearby. If you need to buy anything, you can go to the main protagonist to buy it.

I feel that we shhould be able have our privacy , if I want put blankets on my blankets on my railing so I can sun bathe on my balcony I pay almost 100 dollars every night , I should at least be able to do that since I can’t play music And for housekeeping not to enter my room unless I say I need the servis done. Invansion of my privacy I don’t like coming back to house keeping being in my room if we got to keep the sound ordinance down (aka ) loud music you should let us slide on little things

Worst experience I've ever had staying in a Marriott hotel. Checked in by two confused employees who felt the need to remind me that they were fully booked even though I had a reservation. She wrote the room number on the room key envelope and told me I was on the 3rd floor and they had breakfast in the morning. She did not verbally tell me my room number or where the elevators were. No big deal tho because as I stated, I saw her write it on the room key envelope. What was a big deal was they had no wifi this night so we could not stream movies in my room. I called down to the front desk and was pretty much told I'm SOL (S*** OUT OF LUCK). They stated they had a wifi issue earlier in the day and had someone going around to the rooms without service to fix them, but he was now gone so there was nothing they could do. That was it..No solution, no help, no care. I got this room specifically to get my fiance away from the kids and binge netflix shows, now my main purpose for doing this isn't even available. You would think this was something they would give you heads up on at CHECK IN. But let me continue, there was a group of people outside under our window loudly talking and drinking well past 2AM. Along with stomping and running from the kids that were clearly just above us. So not having a TV or streaming capability was really an issue as we couldn't sleep in the loud room. Oh yeah I didn't mention not only was the wifi not working, we had one tv that just turned on at 1am while we were laying in the bed and would not turn off. The other tv would respond to the remote but would only loop the Marriott Bonvoy advertisement, no other channels available. I took a chance on Fairfield By Marriott because it's only two years old but I would NEVER come here again due to the service. Full charge without full amenities. REFUND REQUESTED