The hotel is situated on the rather bustling, historic Main Bazaar street; however, the windows and entrance face a quiet side alley, so street noise is not an issue. The reception staff are friendly. Room cleaning rates a 3 or 4 out of 5: there were several spots in the room that appeared somewhat grimy, and the sink drain was poor. We wore slippers inside the room (our own—the hotel does not provide them), and the soles became heavily soiled, indicating that the floors are not cleaned thoroughly. The bedside table is slightly damaged—I am not sure how the staff could fail to notice this, as it requires minor repairs. Pros: hot water with good pressure, and bottled drinking water is replenished daily. There is also a station on the floor providing tea, coffee, and sugar. A major downside is the food. We had booked both breakfast and dinner, but unfortunately, out of our five-day stay, we only ate there once—the food is not tailored to foreign tourists, consisting entirely of Indian cuisine. Regrettably, we were also unimpressed with the quality of the food: the chicken soup contained floating bits of skin and had an unpleasant flavor, while the chicken in sauce was cold—even though the sauce itself was hot—suggesting the chicken had simply been added to the sauce at the last minute. The kitchen staff wear proper culinary uniforms, which is a plus; however, the tables in the dining area were somewhat dirty, and there were visible traces of dried residue on the dishes. I would like to make a separate note regarding the room design: the color scheme is a successful choice, though the room is in need of some minor maintenance work. The bed and pillows are comfortable, and the linens are clean and fresh. The towels, however, are in need of replacement.
