Microtel Inn & Suites by Wyndham New Ulm

The hotel was convenient. The rooms were very small and throughout our stay, the hallway on the third floor getting off of the elevator had a very strong odor of cigarette smoke. The pool area's floor was dirty with noticeable debris on the floor, hot tub had a yellowish colored water, the vents above the pool were all black that extended to the ceiling around the vents. At 9:00 AM, there was very little continental breakfast items available and the counters were filthy with spilled cereals and other food and liquid.- no one around cleaning up or refilling empty items. I'd sleep in my vehicle before staying at this hotel again.

Room was not ready for occupancy when I entered my room. Milk for cereal needed to be tossed. Sour tasting Shower in the swimming pool room was unavailable with junk on the floor of the shower. Should be properly marked with signage indicating that it is under repair.

There is a rattle in the showers wall. I reported it. Kept me up first night. It’s in shower wall. Second night we turned a sound machine on and bathroom fan to drown it out. Nice plug ins for work. Thank you.

Slipped on the floor by the elevator after being in the pool area. Fell on my back . Hurt my back. With witnesses.

Comfortable beds It was a quick stay, the beds were comfortable, dog friendly, breakfast was meh. I’d stay again but definitely not for breakfast.

The property was dirty. The hotel was dirty. I do not believe that was house keeping fault. Lack of supplies and staff. You have to ask for any kind of house keeping. Trash removal, towels all of it. The breakfast was only fully out when management wasn't there and it was just left overs untill it was gone.The pool was freezing. The jacuzzi was as warm as the pool should have been. No towels in the pool area. Gotta ask and getting more than one tiny towel is a feet. Most of the staff were absolutely amazing accommodating and willing to go the extra mile. I didn't run into anyone in the hotel that was pleased with their stay. Dump was used alot. It was an average hotel. Great for folks who travel for work and just need a bed. The town was pretty. Not many options in that area. I'd stay there again. I would bring some cleaning supplies though. There was staff that definitely made up for the typical hotel inconveniences.