Best Western Hotels in New York

Great location and the staff were really nice and accommodating! I so love the bed and the pillows, it’s so comfortable like you want to sleep all day long! One thing to improve on could be providing bottled water and dental care to make it superb, but other than that everything is good! Thanks a lot Double Tree!

Hotel was a short walk from Times Square etc but still plenty of amenities nearby. Slight issue on check in but this was resolved promptly. Fabulous art deco style hotel and subway right outside. Penn Station and Madison Square Garden are a stones throw away. Room was smallish, like most but clean and maid service was great. Only had breakfast in the diner on the last day but food was excellent and so quick.

The Edison Hotel is the perfect place to stay when visiting Manhattan! The location, which is right in the theatre district and a block and a half away from Times Square, is exceptional. One can take a short walk over to Ninth Avenue where there are dozens and dozens of great restaurants. It is near everything!!! The staff were great! They seemed to go out of their way to be polite and professional, which is unusual in this area. Our room was very nice with a King Bed and a great view of the city. While we did not try the Hotel's restaurants and bars they seemed to be fulled of happy customers. The room price, when compared to value provided, is a bargain. You can easily pay a lot more in this area and receive a lot less.. I have stayed in this general area at a number of Hotels in the past that failed to motivate me to write a review. Try this Hotel the next time you are in town. You will come back!!

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!

Holiday Inn, 6th Avenue, Manhattan We are a much travelled family and have used Holiday Inn many times in different cities worldwide. It was a brand that we, as a family, had confidence in. The accommodation was as expected and the cleaning staff should be praised. However, we were bemused by the demeanour of the other staff – front of house and in particular, breakfast staff. We could only conclude that Holiday Inn had given work experience to people from other backgrounds who had no experience of interacting with the public or serving at tables. We took a while to check in, the young man with headphones in, couldn’t find our reservation. There was no apology and, crucially, no explanation as to how the unique breakfast system worked. We found the breakfast room the following morning, eventually a young man came, we thought that he may normally have been a plasterer or welder trying out this new job, and told us that we needed a voucher from behind the reception desk to access breakfast. This voucher allowed us one item off the menu – any additional item such as orange juice had to be paid for. It was not permitted to pick up vouchers for my two sons or to pick up vouchers in advance for the next two days. The ritual of picking up the daily voucher was bizarre! Each morning was a transatlantic scene from Faulty Towers and proved to be a most memorable experience for all the wrong reasons. We had an amazing time in New York and had so many fantastic experiences of superb hospitality and service; the antithesis of our experience at the hotel. The location of the hotel was excellent