THE MANHATTAN AT TIMES SQUARE by IHG

Do NOT book this Manhattan Times Square hotel. Let's start with the basics: dingy carpets, a shaky bed frame, tattered sheets, torn curtains that didn't even close properly, and so on and so forth. While these might just affect your mood, the real problem was the bathroom drain – it was so clogged with grime that showering was impossible. When I tried to contact the front desk, the in-room phone was broken. Going downstairs wasn't much easier, as the elevator was also out of order, meaning a long wait. To make matters worse, the night manager was both ****** and completely incompetent, as confirmed by an entire audio recording of the conversation by a Trip.com employee (but I'll spare you the details). Ultimately, the hotel did absolutely nothing. I couldn't shower, didn't sleep well, and was subjected to a ****** tirade from the hotel staff. The next morning, despite having another week's reservation, I packed my bags and moved to the Sheraton across the street. I want to thank the Trip.com staff for their efforts. After being charged for one night, all my remaining reservations at this hotel were canceled. Even though the last-minute booking at the Sheraton cost almost double, escaping that hellhole was worth every penny. I honestly didn't want to write a review; I just wanted to forget about this cursed place. But a friend convinced me that if I didn't, other fellow travelers would step into the same trap. So please, let this be a warning to everyone.