Hampton Inn NY-JFK

Location: A convenient 7-minute drive from JFK. Not too far from the city either, about half an hour to Manhattan. Facilities are decent, but they don't clean rooms daily; you have to call for things like toilet paper. The hotel lobby offers breakfast, which is okay quality but filling. Free coffee and tea are available. The hotel is busy with people constantly coming and going, very lively atmosphere.

Service: When checking in, the two ladies at the front desk were extremely rude and ignored me. I had to greet them twice before they finally acknowledged me. When I told her I had paid the deposit, she just looked down and cut paper, ignoring me. Only after she finished cutting the paper did she slowly start making my room card. What's even more outrageous is that an hour after I checked in, someone opened my room door. For safety reasons, I didn't go out to check. I contacted the hotel through Trip.com, and the hotel insisted it was because I checked in early, and their staff didn't know, so they entered? They completely shifted the blame onto me?! And they demanded that I go downstairs to resolve it in person. There were people, possibly homeless, constantly loitering downstairs, and given the hotel's attitude during check-in, how could I dare go downstairs to confront them? Environment: Someone in the hotel was smoking ****, and the smell permeated the entire bathroom through the ventilation system, even reaching the elevator. A father and son in the elevator were holding their noses while riding it. Hygiene: There were bugs in the room's toilet, stains in the bathtub, and the toilet water was green. Facilities: The curtain design was very strange; it couldn't be drawn horizontally, only pulled up and down.

Very close to the airport with a free hourly shuttle service 24/7, which is super convenient for catching flights. However, the facilities are really old. The bathroom sink is as tiny as one on a plane, the curtains don't close completely, and the soundproofing is terrible – I could even hear my neighbor snoring.

This hotel is very close to JFK Airport. You can take the AirTrain from the airport for three stops to reach the hotel's shuttle pickup point. The hotel shuttle is a black Mercedes minibus with the hotel's name on it, and it runs every 30 minutes. It's very convenient to stay here for a layover at JFK. The hotel is clean and tidy, and the rooms are spacious.

Great location, very convenient to the airport. The staff were warm, friendly, and provided attentive service. The room was quite spacious, and I was very impressed with the cleanliness. The facilities were decent and met expectations. There's a clear sign at the Airport Express for the Hotel Shuttle stop. Just follow the signs from there to the bus station. I waited about 20 minutes around 1 AM, and a red hotel minibus arrived to pick me up. It took about 10 minutes to get to the hotel, and the driver helped with all the luggage. Check-in was very smooth; I just needed to hand over my passport to the front desk. The complimentary breakfast in the morning was more substantial than I expected.

The room was simple and clean, and the front desk service was excellent. They offer a 24-hour airport pick-up, which is very convenient for late arrivals. However, remember to confirm this with the hotel one day in advance.