I don't often write reviews; but this time, I feel I have to share my very positive experience at the Soho Grand Hotel. It has all the amenities of a top international brand (including a really excellent Diner open 24/7), while keeping the human dimension of a boutique hotel. Although the new year period is as busy as it gets in NYC (and the hotel was pretty full), staff was always friendly and efficient. The room was spacious, impeccably clean and very well maintained. Overall, my partner and I felt truly appreciated as guests and I will definitely go back to that property if I happen to visit NYC again.