Ace Hotel New York
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
Ace Hotel New York
20 W 29th St, New York, New York State 10001, United States
Show on Map
With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This 4-star hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 103 Reviews
Amenities
Fitness RoomPublic ParkingBarNightclubRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: 28th Street
(100m)
Metro: 34th Street – Herald Square
(420m)
Airport: New York LaGuardia Airport
(14.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Queen Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Check Availability
3
Single
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Private Toilet
Check Availability
24
Loft Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
11
Large Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
2
Double Room with Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
9
Small Room
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
1
Standard King Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Check Availability
Hide Room Types
Guest Reviews(103)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
136yangbaobao
May 1, 2023
The other one is also so-so. Anyway, I booked the two orders separately. I don’t know if the order of my evaluation is correct.
Anyway, when Ctrip gave me a refund and compensation, it said it was after negotiating with the hotel
I don't know what the basis is
This experience is really bad
It depends on personal preference, but the layout is really bad
Original TextTranslation provided by Google
Guest User
September 2, 2023
Twin room, okay. The rooms in New York are simple enough, with no computers or chairs. Sit on the floor. The cleaning staff are all Chinese, with good attitudes and serious work. The surrounding facilities are first-rate: banks, food, Mart, and mobile phone cards. Solved on foot. The surrounding area is full of various styles of food.
Original TextTranslation provided by Google
Joseph
January 19, 2024
Thank you for the free upgrade! I tuned the guitar in 311 but the pencil sharpener was randomly missing.
Verified traveler
January 17, 2024
Good location, close to a subway line. Can get noisy on lower floors with the garbage trucks but I think that's expected. The large queen room has lots of room, but not sure the bed is actually a queen. Lobby bar is great. The room has a quaintness but it also has a bit of a run down feel, could use an update.
Margarita
January 16, 2024
Considering the rates for this place I was shocked to find the bathroom had mold. Besides that and the noise it was ok. Check in was great front desk employee David was very friendly and helpful.
Eric
January 15, 2024
there was not a microwave on the premise. not just my room but the entire hotel. what?!
the german guy at the front desk reception was unfriendly with that typical ‘i’m too good to be here’ attitude. you know the type. perfect for the DMV but not the first person to greet a new guest.
the heating thing in my room was too noisy.
the hallway was drab dreary and depressing.
would not revisit. ever.
Verified traveler
December 29, 2023
I stayed here with a couple of friends for my 21th birthday. The rooms were spacious and clean, and the staff could not have been more accommodating. Will definitely stay there again.
Julia
December 29, 2023
Funky interesting rooms, nice bar, excellent location. Bartender was wonderful. However, we were a little dismayed by the way the hotel nickel-and-dimes its guests—the minibar prices are understandable, but since you provide a teakettle, a couple of free tea bags and some coffee would be nice. Charging $3 for a tea bag seems unreasonable. It’s a four-star property, and certain necessities, like tea and coffee, are expected.
Omar
December 18, 2023
Good location; however, the room was less than desirable. The room was poorly lit. Bathroom was weirdly designed that you're essentially showering on top of the toilet. HVAC system not working well as room was too warm. Ordered room service and had to call the front desk to ask for my food after over an hour of waiting and no one responding.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 6 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | US$51.64 (approx. £41.75) per person per night |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Number of Rooms: 265
With a stay at Ace Hotel New York, you'll be centrally located in New York, steps from 5th Avenue and 6 minutes by foot from Empire State Building. This 4-star hotel is 0.5 mi (0.7 km) from Madison Square Garden and 0.7 mi (1.1 km) from Broadway.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 290 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at Koloman, a restaurant which features a bar/lounge. Dining is also available at the 2 coffee shops/cafes. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 290 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Fitness Room
Public ParkingAdditional charge
Bar
Nightclub
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More