To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities7.1
Service7.6
Cleanliness8.3
Filter by:
Sort by:
All reviews(106)
Positive reviews(101)
Reviews with photos/video(34)
Great location(44)
Awesome rooms(23)
Convenient location(17)
Clean and tidy(12)
Loved the view(12)
Easy to get around(12)
Awesome stay(8)
Large rooms(7)
Negative reviews(5)
Juan B Quintero
1 King Bed, Deluxe, Non-Smoking
Stayed in Aug 2025
Couple
2 review
8.5/10
Very Good
Posted on Sep 15, 2025
The Washington hotel best thing is a very good location. As some other reviewers may say, cleanliness and amenities can be better but for sleeping at night it was more than enough.
Guest User
1 King Bed, Deluxe Corner Room, Non-Smoking
Stayed in Aug 2025
Solo traveller
1 review
9.0/10
Great
Posted on Sep 28, 2025
Very well placed. Most probably I’ll return
Guest User
1 King Bed, Deluxe, Non-Smoking
Stayed in Jul 2025
Couple
7 review
6.5/10
Posted on Aug 27, 2025
Rude staff who think customers are a pain. The hotel management is very greedy - they charge $2.00 to store luggage, we have travelled the world and have never come across a hotel that charge for keeping luggage. The overall vibe is negative. The only positive is the location. Wouldn't stay here again. Thank you
Good location with nil amenities such as a kettle, tea bags or coffee.
Guest User
1 King Bed, Deluxe Corner Room, Non-Smoking
Stayed in Nov 2024
Solo traveller
5 review
7.5/10
Posted on Jan 16, 2025
The location was super amazing. The room had a great view, and bed was very comfortable. Staff at the reception were quite helpful, but the manager not at all. They were doing construction work above my room at 08:00 in the morning, and the manager didn't seem to care that much, even after i called the noise continued until they finished the work.
Justinc
1 King Bed, Deluxe, Non-Smoking
Stayed in Oct 2024
Couple
67 review
6.5/10
Posted on Nov 15, 2024
Nice view of world trade centre, close to a few subway stations, rooms are decent but lack maintenance.
Guest User
1 King Bed, Deluxe, Non-Smoking
Stayed in Jul 2024
Family
2 review
7.5/10
Posted on Oct 1, 2024
A view to die for. No food or drink facilities in the hotel itself or in rooms. Could do with being refreshed as tatty woodwork etc. With a view like that all is forgiven
Guest User
1 King Bed, Premier Corner Room, Non-Smoking
Stayed in Jul 2024
Solo traveller
1 review
9.5/10
Amazing
Posted on Aug 26, 2024
Have stayed here numerous times, and it's consistently a well managed and run hotel. Clean and conveniently located with a great view in most rooms.
Guest User
1 King Bed, Deluxe, Non-Smoking
Stayed in Aug 2024
Couple
9 review
9.0/10
Great
Posted on Oct 10, 2024
The location of the hotel is great and the room is clean and big enough.
Guest User
1 King Bed, Deluxe, Non-Smoking
Stayed in Sep 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Oct 25, 2025
one of the best hotel in new york
Guest User
1 King Bed, Deluxe Corner Room, Non-Smoking
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 7, 2025
It was a very welcoming hotel, with it being close to all the attractions and even better getting around was even easier
M16866****
1 King Bed, Deluxe, Non-Smoking
Stayed in May 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jun 16, 2025
Really nice and very quiet. I'll definitely be back.
Original textTranslated by Google
Guest User
1 King Bed, 1-Bedroom Suite, City View, Non-Smoking
Stayed in Nov 2024
Business traveller
1 review
8.5/10
Very Good
Posted on Jan 15, 2025
Hotel rooms need some work are starting to show their age, even just a bit of paint and some light maintenance and deep cleaning would probably be enough. Otherwise pretty decent for a NY hotel rooms are a good size, nice views and staff is friendly for NY.
打機少女
1 King Bed, Deluxe, Non-Smoking
Stayed in May 2024
Business traveller
25 review
9.5/10
Amazing
Posted on Jun 19, 2024
The hotel is acceptable, considered the price is relatively cheap among the other hotels in manhattan. But no coffee and tea bag, nor kettle are provided.
Guest User
2 Double Beds, Deluxe, Non-Smoking
Stayed in May 2024
Travelling with friends
2 review
7.5/10
Posted on Jun 10, 2024
The room offered a lovely view of the One World Trade Center, and its location is conveniently close to subway stations. However, the room could benefit from some updates, as it seemed a bit old and outdated.