Top 5-Star Hotels in New York

Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London

The room has a good view and compared to the same price, I personally think it is not up to standard, but it is very comfortable. It is understandable in this area of ​​​​NYC. If you want a good view, you can’t go wrong by booking this hotel. You must book the Skyline. The highest floor that the elevator can reach is 36 Skyline. The line is at 35. It’s really beautiful at night. If you are looking for comfortable accommodation, there are better hotels at the same price. Although there are always patrols in the busier streets of Manhattan, there are still some homeless and secluded small hotels nearby when you go out at night. Try not to walk on the alley. I hope everyone goes out together at night and pays attention to safety.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

EVERYTHING IS JUST IN VERY GOOD QUALITY FROM ROOM - SERVICE - LOCATION We even booked for Queen room and Automatically upgraded to King room which gave us the access to a room with a terrace and lounge, all ours. NOT COMMON TERRACE! Couldn’t ask for more 💓

The daily amenity fee is 39.9 US dollars including tax, which must be paid. Drinks and food can be consumed in the minibar for no more than 25 US dollars. The problem is that a 750ml bottle of Evian is 16 US dollars, so I only saw this fee in this American hotel, which is very bad! The phone service was extremely slow to respond, not at all Intercontinental service standards. There are also random deductions from the credit card deposit, and one extra person's breakfast fee. I only said to apologize when I went to find it in person, and said that it would take 5 working days to return the same way. So this InterContinental is not recommended at all in New York! !

First, I'd like to thank Daniel, Efren, Omar, and the entire staff for their excellent service. They made this trip truly enjoyable and demonstrated why one should choose to stay at the CDMX above all other options. The hotel is beautiful and a truly luxurious experience. Furthermore, this hotel is in the middle of everything. It's very easy to walk to nearly every tourist destination and it's right on the hop on/hop off bus route. I would highly recommend for you trip to CDMX.

We had an excellent stay at The Dominick! Joyce, one of the housekeepers, was absolutely fantastic. She was so kind, and by the second afternoon she knew all of our names. She took great care of us during our stay. Marek out front was also super helpful. Great recommendations for dining in the area. He never steered us wrong once!

The room is small and cannot accommodate an extra bed. The location is excellent, and the Brooklyn Bridge, Wall Street, Ground Zero and other attractions are within walking distance; the subway station has Fulton Station, and the Municipal Park can take the Park Station on Lines 2 and 3. There are slippers and an electric kettle can ask the front desk. The downstairs bar is good. There are many places to buy breakfast around the hotel, and there is a supermarket to buy fruit drinks.

Refinery is first of all a good location. It ’s convenient to go to Broadway to watch a show or to go to midtown. The nearby Bryant Park has my favorite breakfast shop. West 40th Street has good Spanish food. Michelin ’s chef ’s table is the highest in the world at West 39. Street ... you can understand so much. In fact, the room facilities are just like that. In contrast, I prefer their hotel public facilities and bathrooms. Their rooftop is a relatively popular restaurant with nice night views.

It is a small boutique hotel without breakfast. The interior decoration is ordinary minimalism and the rooms are small, but the hotel is in a good location, at the junction of Soho and Little Italy, close to Chinatown, and there are many very good restaurants and cafes nearby. Convenient.