New York Manhattan 4-star Hotels

Great location and the staff were really nice and accommodating! I so love the bed and the pillows, it’s so comfortable like you want to sleep all day long! One thing to improve on could be providing bottled water and dental care to make it superb, but other than that everything is good! Thanks a lot Double Tree!

The location of the hotel is invincible. You can walk to Central Park, Times Square, and countless famous attractions in Manhattan. Next to the subway station, the transportation is very convenient. The hotel service is also very good. Hair dryer and coffee machine were sent to the front desk by phone. The room was clean and tidy. It is basically full, causing the elevators to be very tight and need to wait. Some rooms in the hotel are a bit old-fashioned, and the details such as the corners may not be very beautiful. Let's see if someone pays attention.

I can’t rate this hotel higher. The views were breathtaking. The location is very simple! Making transit/travel a breeze! We checked in early, the wonderful woman at the front desk gave our son a little gift bag and we headed up to our room! Super easy check in. We loved every second of our stay here and we can’t wait to go back!!!

We stayed at The Atrezen for our wedding trip and had an amazing stay. From arrival to departure, all the staff were friendly and helpful. In particular, we would like to thank Daniel and Carmelo who went the extra mile to ensure our stay was memorable. Thanks Daniel for the restaurant recommendation where we had the most fantstic steak ! The hotel is located close to Fulton St subway which means you can get across Manhattan really easily. It's a stroll away from the 9/11 museum, One World Observatory and Brooklyn Bridge. The room were well appointed and spotlessly clean. We had probably the most comfortable bed we've ever slept in. We opted for a terrace room but unfortunately the weather on the first few days was rainy so we were unable to use it as much as we'd hoped. Room 506 is surrounded by tower blocks (I guess not surprising !!) so didn't get the sun when the weather did improve and was close to a loud vent, so quite noisy. Overall, we would highly recommend this hotel, the rooms were so quiet and comfy we slept really well. It was the perfecr place to celebrate our NYC wedding.

The front desk service was very thoughtful and enthusiastic. Especially the older gentleman was very good and very intimate because we felt that the floor was uncomfortable. He was very enthusiastic about asking the gentleman who helped to store his luggage.

Great location for a person seeking the heart of Times Square. There are various levels of rooms so don’t be offended if you don’t book a city view and then get a window with a view of a building. The entrance was decent, yet for a W hotel, I never saw a doorman on site. We never had staff assist us with our bags either. The initial impression after the primary door is decent. They turned it into an sort of underwater experience. With this being said the four nights we stayed there I also never once saw a security guard as you first enter leaving a bit of safety concerns up for grabs. From there you have to catch an elevator up to the main lobby which is nicely decorated. Upon checking in don’t expect to be greeted with a smile (even if you have rank as a bonvoy member). Just get your key and go. As for the room the overall appearance is dependent upon the level of room you choose, so to be impartial I won’t give my opinion on the rooms. I will though, continue to comment on the lackluster service as that aspect should be stellar across the board. Upon asking for recommendations for the city we were handed a crumbled, partially torn paper with a generous number of locations, no additional information was provided by the staff. The night before checking out I found myself in need of a razor. I called guest services and they advised they’d be able to provide one. 40 minutes had passed and still no razor. After burning much time just waiting, I decided it would probably be faster for me to walk to CVS buy one and come back (which it was). Again, I mention the location is prime Times Square making every item the hotel forgets to bring you, easily found and easily accessible by foot. The cocktails at the “Living Room” bar are horrible. They range from $20-25 per cocktail and if you light a cigarette near it, you’ll probably catch on fire from the amount of unshaken liquor in the glass. A heavy pour isn’t always a good pour especially when you’re looking to actually be able to walk the city. We have the living room bar 3 tries before deciding to just have our first set of cocktails outside of the establishment. A benefit is that the W gives you $25 to spend at the bar daily with your $25 resort fee. For the first time in my life free wasn’t actually better. I really would love a call from someone at the establishment as I am certain the experiences my wife and I dealt with are not the “norm”. Overall, do not recommend. I would recommend The NY Marriott Marquis.

How do you say this hotel ... The Times Square photos you see are most likely to include this hotel. It's really in the most lively core area. Although the rooms are all soundproofed, they must be crowds when they go out ... The hotel's own bar has a unique view, but it is difficult to catch. The rooms are in good condition but not luxurious.

My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!

The hotel is in a good location three minutes walk from the subway station. The room facilities are simple and suitable for one person and two adults. It is slightly cramped. The small supermarket downstairs is fast and easy to walk. You can reach the old Chinatown. It tastes great but pay attention to cash only!

The hotel is very old. The rooms are tiny. The view is ok but you cannot enjoy it because of very dirty Windows. The stuff is nice and helpful. Breakfasts are so so - not a lot of variety.